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Auto Jockeys

(715) 316-4974
59 Verified Reviews
autojockeys@frontier.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:30am to 5:00pm
T
7:30am to 5:00pm
W
7:30am to 5:00pm
Th
7:30am to 5:00pm
F
7:30am to 5:00pm
S
Closed

ADDRESS

400 East 2nd Street
Merrill, WI 54452 USA

AUTO REPAIR EXPERIENCE

  • Jon Cody, Owner
  • Established 2007
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 39 Years of Car Repair Experience

Auto Jockeys Reviews

OVERALL RATING

59 Verified Reviews
5 stars
(43)
4 stars
(12)
3 stars
(2)
2 stars
(0)
1 star
(2)
by - Verified Customer March 22, 2017

Good Service.

by - Verified Customer March 20, 2017

Good.

by - Verified Customer March 19, 2017

I was treated with courtesy and respect. Staff was very friendly.

by - Verified Customer March 09, 2017

Nice people with great service and mechanics.

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by - Verified Customer February 22, 2017

My car was sold in a timely manner.

by - Verified Customer February 21, 2017

Friendly, courteous and dependable service.

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by - Verified Customer February 15, 2017

Very good service with my daughter's car with the oil change.

by - Verified Customer February 13, 2017

Friendly service, also squeezed my car into schedule early!

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by - Verified Customer February 05, 2017

Good work.

by - Verified Customer January 30, 2017

Excellent customer service! Greg was great. Very fast service. I had my car back the same day!

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by - Verified Customer January 23, 2017

Really good.

by - Verified Customer January 18, 2017

The boys always take great care of Steven and myself... Always.

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by - Verified Customer January 18, 2017

The service has always been excellent. I have had contact with were Greg and Jared and I have always been treated with respectful and friendly service. Very trustworthy. My go-to place for the care of my car. Thank you Auto Jockey.

by - Verified Customer January 05, 2017

I brought my truck in to be diagnosed. I got my results back and am deciding on what route to take.

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by - Verified Customer December 29, 2016

Very good shop.

by - Verified Customer December 26, 2016

I always get good service and advice at Auto Jockeys.

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by - Verified Customer December 21, 2016

Great.

by - Verified Customer December 20, 2016

Honesty and integrity.

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by - Verified Customer December 18, 2016

These guys are always friendly and treat me with great respect. I feel like I'm part of their family.

by - Verified Customer December 06, 2016

Kind courteous service.

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by - Verified Customer December 05, 2016

Thank you!

by - Verified Customer December 04, 2016

It was a simple oil change but done on time and no extras. Will go back.

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by - Verified Customer December 01, 2016

Very good.

by - Verified Customer November 30, 2016

I still have problems with the car-when it starts! No heat! The engine over heated on the way to Merrill. I am a caregiver to a man that is 96 years old and needed a dependable car. This car is a 3 month old car that broke down. I paid $4795.00 for a car that ran 3 months! I got taken for a ride and not a good one.

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by - Verified Customer November 27, 2016

Friendly, reasonable, great people.

by - Verified Customer November 20, 2016

Always on time and done well!

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by - Verified Customer November 20, 2016

Excellent work

by - Verified Customer November 14, 2016

We always get excellent service and value at Auto Jockey's. Unlike other shops, they get the work done when they say they will!

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by - Verified Customer November 06, 2016

I take my car there to be detailed. When I got it back it looked like it was brand new. Will be back in 6 months, after the winter.

by August 05, 2014

They have good service, I've been going there for many years.

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by - Verified Customer July 30, 2014

They seem pretty confident about getting cars in on time, but that was not our experience. We had scheduled an appointment and they were off by two days.

Reply from Auto Jockeys – by autojockey August 14, 2014

Our apologies for that unexpected delay, Scott. Thank you for your understanding.

by July 29, 2014

Service has gotten out of hand expensive.

Reply from Auto Jockeys – by autojockey August 14, 2014

We're sorry you feel this way. Please contact us to let us know which service you are referring to. Thank you.

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by July 28, 2014

They are just friendly, they know what they are doing, Just great guys and they do great work.

by - Verified Customer July 28, 2014

Reliable service.

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by - Verified Customer July 25, 2014

Excellent service. We feel you take great care of us and our vehicles

by - Verified Customer July 17, 2014

I really like how they do the work in a timely manner. I can also pick up my vehicle when ever it is convenient.

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by - Verified Customer July 17, 2014

They do good work by fixing my car or telling me what repair can wait, which is nice when I'm low on money.

by - Verified Customer July 16, 2014

I respect what they have done for me and I really enjoying working with them.

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by - Verified Customer July 16, 2014

I trust the mechanic, Shannon.

by - Verified Customer July 16, 2014

Best place ever. I trust them.

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by - Verified Customer July 16, 2014

Honest & helpful. I have never have been disappointed with service. Great business to deal with.

by - Verified Customer July 09, 2014

They do good work and it is accurate. It is fixed the first time from what is wrong with it.

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by - Verified Customer July 08, 2014

They do great work and they are very knowledgeable about what they are doing.

by - Verified Customer July 01, 2014

Great people! Jared is te best and I trust him.

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by - Verified Customer June 30, 2014

Very happy with the service.

by June 27, 2014

I think they did a good job. Their overall service is excellent and I like the brochure that came with the work they did.

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by - Verified Customer June 27, 2014

Great service.

by - Verified Customer June 24, 2014

They did a good job on my car. They detailed my car very well.

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by June 19, 2014

They are high priced and a normal person could not afford them. This was the first and only time I went to this shop.

Reply from Auto Jockeys – by autojockey August 15, 2014

We're sorry you feel this way. According to the RepairPal Estimator, we charged a fair price for the service. Today's vehicles can be very complex, and sometimes a task as seemingly simple as spark plugs can be made difficult and time consuming by the design of the modern engines. Keep in mind that we are standing behind that work for 2 years or 24,000 miles, as well. Thank you.

by - Verified Customer June 18, 2014

Decent work and they explained the service. They provide options as well. Excellent customer service. Very friendly.

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by June 05, 2014

Well they do good as far as the repairs and they stand behind their work.

by - Verified Customer May 23, 2014

Good service and a fair rate.

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by - Verified Customer May 20, 2014

Professional & friendly. They offer a complete explanation of services and recommendations.

by - Verified Customer May 09, 2014

Great service, my truck looked great.

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by - Verified Customer May 01, 2014

Excellent service and value. Trustworthy and professional.

by - Verified Customer April 18, 2014

Excellent service.

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by - Verified Customer April 18, 2014

Did a great job.

by - Verified Customer April 17, 2014

I was in for an exterior detail and they did excellent job.

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Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Stop in today and check out our newly-refurbished front office/lobby! Enjoy a complimentary soda, bottle of water, or cup of hot coffee! Get 6 Months or 12 Months Interest Free on all services and repairs - Apply today! We are proud to be a certified NAPA AutoCare Center and offer a 2yr/24k mile warranty on parts & labor. Looking for a new car? Stop by today to test drive any of our hand-picked pre-owned models! We are proud to recycle ALL of our used waste oil!
Auto Jockeys has been providing top quality auto sales, service, and detailing in Merrill, WI since 2007. We are a family owned and operated automotive shop, delivering honest and professional auto repair services to the wonderful people of Merrill and the surrounding Lincoln and Marathon county areas.

Auto Jockeys values your patronage and never takes it for granted, constantly striving to provide only top quality parts and service. Our business continues to grow due to referrals from our clients, and for that we THANK YOU!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
96

Auto Jockeys is a family owned business that has been providing the Merrill community with high quality, customer friendly automotive service since 2007. This commitment was demonstrated in the feedback we received in our review of their most recent customers. This team was described as friendly, confident, honest, and professional, achieving a higher than average customer service score. This commitment to excellence also carries over into the ongoing training this team attends to help ensure your vehicle is fixed professionally. This training, coupled with the investment that has been made in the automotive tools and computer diagnostic equipment necessary, make this RepairPal Certified shop capable of repairs ranging from check engine light diagnosis and repair, to minor and major mechanical repairs, as well as your scheduled maintenance needs. These repairs are backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


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