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Auto Imports

3685 South Federal Blvd | Denver, CO 80110

(303) 625-9264

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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
93
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
21 months / 21,000 miles
Parts & Labor Warranty (?)

Assessment Summary

We were impressed with Auto Imports from our very first look. Their team of technicians are very experienced and highly trained. The shop is equipped with specialized diagnostic tools necessary for the European vehicles which are their specialty. This combination of tools and expertise allows them to handle anything that comes their way. Their manager Chris oversees the operation and keeps everything on track and running smoothly, with customer service as the basis for every decision. Auto Imports is home to the 21/21 warranty - 21 months/21,000 miles. This unique warranty reflects their commitment to quality and customer service.

Message from the Shop

Servicing Audi, BMW, VW, Mini and Land Rover. We specialize in maintenance, repair and service for 2000 and up Audi, BMW, VW and Land Rover. Servicing the Denver metro area since 1984. We guarantee parts and labor for 21 months/21,000 miles. We accept most extended warranties. We have all of the latest tools and equipment to repair your car. Autoimports technicians are experts on major repairs. At AutoImports we offer more than just repair and service. We offer prepurchase inspection and evaluation of any prospective auto purchases.We offer free code readings. If your light on the instrument cluster goes on, don't panic! Just come by and we will check it for you at no cost. Come experience our expert services and competitive prices.
We look forward to seeing you!

Auto Makes We Service

Audi BMW Jaguar
Land Rover Mercedes-Benz Mini
Porsche Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

Early Bird Dropoff Heated Waiting Room Se Habla Espanol Service Guarantee
Warranty Accepted

Customer Reviews (15 reviews)

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  • Auto Imports
    Jeff - Verified Customer
    November 05, 2012

    High level of professionalism. Their hourly rate is below dealer rates. I have a high level of trust in them.

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  • Auto Imports
    Kimber - Verified Customer
    October 29, 2012

    They are very experienced with BMW's.

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  • Auto Imports
    Jennifer - Verified Customer
    September 12, 2012

    They went beyond what I had asked. I trust them.

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  • Auto Imports
    Gary - Verified Customer
    September 05, 2012

    I think that they are real honest and straight forward. I trust them completely.

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  • Auto Imports
    Lisa - Verified Customer
    August 23, 2012

    It's all very professional very clean. The customer service at the back of the shop was not very high. Not a great experience. The guy was nice, very professional but I didn't feel super happy when I walked into the building and that's what I'd expect.

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  • Auto Imports
    Wanda - Verified Customer
    August 22, 2012

    I was recommended by my friend. They were very friendly.

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  • Auto Imports
    Verified Customer
    August 21, 2012

    They were courteous and did a good job of explaining the repair.

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  • Auto Imports
    J.D. - Verified Customer
    August 17, 2012

    They're very honest and straightforward when they tell you what needs to be done. They'll always explain what they're going to do before they do it. They make sure you understand the situation before you make a decision.

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  • Auto Imports
    Bryan - Verified Customer
    August 14, 2012

    They were very professional. They didn't pull any tricks on me. They did a wonderful job on my car, and I was just very satisfied with them. I would definitely use them again.

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  • Auto Imports
    Luis - Verified Customer
    August 14, 2012

    Everything was good. I was very happy.

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  • Auto Imports
    Peter - Verified Customer
    June 20, 2012

    The shop was very professional and the outcome of the repair was good too.

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  • Auto Imports
    Yong - Verified Customer
    June 07, 2012

    They are very understanding, very professional, and they explain things well to me. I'm very satisfied.

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  • Auto Imports
    Verified Customer
    May 04, 2012

    Up front they seem nice and helpful but on the backhand they were unpleasant to work with and hostile. For the price charged, the service was fine but I would have paid more for better service. If you're broke go here, if not go to the dealership.

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  • Auto Imports
    Verified Customer
    March 21, 2012

    They were very unprofessional. They didn't even fix the car. I had to take it somewhere else. I was very dissatisfied.

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  • Auto Imports
    April 14, 2010

    They are knowledgeable and professional. They always go over my options with me and I know what to expect when the job is completed. When I was trading in my vehicle, I was very pleased with the pre-purchase inspection they provided. It seems that they always exceed my expectations and I highly recommend them to anyone.

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Hours of Operation

Mon - Fri8:00am to 5:00pm
Fast Facts
  1. Chris Lesinski, Manager
  2. Established 1984
  3. Online Reputation:
  4. 3 Technicians on Staff
  5. 78 Combined Years of Experience