Auto Haus

garry@autohausva.com
✓ RepairPal Certified
100 Greene Dr
Yorktown, VA 23692 USA
View map and get directions
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
09:00
14:00
http://purl.org/goodrelations/v1#Saturday
CLOSED NOW
Th
7:30am to 6:00pm
CLOSED NOW
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
9:00am to 2:00pm
W
7:30am to 6:00pm
Call now:
(757) 364-0761

Auto Repair Experience

  • Garry Stace, Service Manager
  • Established 1992
  • 15 Auto Repair Mechanics on Staff
  • 150 Years of Car Repair Experience
Scorecard

Auto Haus is a full service repair facility with special training to work on your import vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, to tires and wheel alignment, to state smog and safety inspections, as well as your scheduled maintenance needs. The team at this RepairPal certified shop was described to us as “professional”, “wonderful”, “honest”, “friendly”, and “knowledgeable”. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. A local shuttle service, rental & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Garry Stace, Service Manager
  • Established 1992
  • 15 Auto Repair Mechanics on Staff
  • 150 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Located in historic Yorktown, Virginia, we began operations 17 years ago as a small German car repair shop. Since those early years as a one-man operation, we have grown to a full-service independent dealership with over 40 employees offering luxury and performance car sales, ASE certified service, parts, paint, and collision repair of Mercedes, BMW, Audi, VW, Porsche, Volvo, Superformance and Beck. Not only do we serve the Tidewater area of Virginia, our strong internet presence has enabled us to serve customers around the world with deliveries in Holland, Austria and South Africa. We offer the same level of service and automotive expertise to our customers locally and around the world.

Website

Reviews
Map
Get Directions to Auto Haus

Overall Rating

25 Verified Reviews

Customer Reviews

by Verified Customer October 29, 2015

Their service is very professional.

by Verified Customer October 29, 2015

I had to wait for a while to get my car. Even though I had an appointment. I had to wait two and a half hours to get my vehicle.

by October 29, 2015

They seem to do a good job. They seem to do decent work on my car.

by October 27, 2015

I had been going there for the longest time and they have always done a wonderful job.

by Verified Customer October 27, 2015

They seem very thorough. They do a good job. I find it easy to make appointments.

Show more reviews
by Verified Customer October 27, 2015

Everything was fine. Everything was done on time.

by Verified Customer October 27, 2015

They do good work. They're honest. They deliver the vehicle when promised. That's the criteria for me.

by October 26, 2015

I have had good past experiences.

by October 26, 2015

I've never had any problem with them. They have great customer service. They did what you needed done. They make sure you're happy.

by Verified Customer October 26, 2015

I know some of the people that work there. They have been fair and good to me so far. Friendly staff and it seems like a nice place to go. I enjoy my stops there.

Show more reviews
by Verified Customer October 26, 2015

Excellent service. They're knowledgeable.

by Verified Customer October 23, 2015

Well I bought my car there along with my other cars. I have been there for a while. However they did not clean it properly and they did not clean it very well like they usually do, other than that they do a good job.

by Verified Customer October 23, 2015

Quality work. They do quality work on quality cars. I've been with them for twenty years. They're number one for me.

by Verified Customer October 22, 2015

I have always been satisfied with everything they have done. They wash your car and vacuum it before they give it back. They tell you exactly what it is going to cost before they do any work. If the price has to change, they call and tell you, but very seldom does it change.

by Verified Customer October 21, 2015

The people there were accommodating, they worked on my car efficiently. I did have to take it in a few times but they did take care of me and they showed that they do appreciate your business. The service manager John called me and checked up on me and stayed in touch.

Show more reviews
by Verified Customer October 21, 2015

They didn't hesitate. They got me in and out in a day or two. My car is in good shape. They're very pleasant. The manager or the manager of the mechanics is awesome. he's very nice.

by Verified Customer October 21, 2015

I like the service they give me. They treat me like a person. They are very courteous. They are very informative.

by Verified Customer October 21, 2015

They do good service. They're very good. I'm very pleased with their service.

by Verified Customer October 21, 2015

They are good and I can trust them.

by Verified Customer October 21, 2015

The oil plug wasn't tightened. i got oil in my car, in my house and everywhere. That's the sort of thing they should have checked. It could have caused a major problem.

Reply from Auto Haus – by Auto Haus March 22, 2016

We sent out our tow truck as soon as we heard about the problem and brought the vehicle back to Auto Haus. We found a defective sealing washer on the oil drain plug. The vehicle was cleaned, and returned to the customer. Our driver also cleaned the driveway.
This was a unfortunate rare occurrence. Rest assured Auto Haus will go above and beyond to correct problems that our customer may experience.

Show more reviews
by Verified Customer October 20, 2015

Outstanding service. I purchased my car at Auto Haus.

by October 19, 2015

We've been with them for 25 years and completely satisfied.

by Verified Customer October 16, 2015

They are very professional the customer service is great and the end results of the service is great. They also have great salesmanship.

by Verified Customer October 15, 2015

I have had very good service with them. They are very cordial. They get the job done. I am very satisfied.

by Verified Customer October 14, 2015

Good service. They are friendly. They get the job done.

Show more reviews
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners