Auto Hans

alex@autohans.com
✓ RepairPal Certified
15840 Addison Rd
Addison, TX 75001 USA
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08:00
17:30
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OPEN NOW
F
8:00am to 5:30pm
OPEN NOW
M
8:00am to 5:30pm
F
8:00am to 5:30pm
T
8:00am to 5:30pm
S
Closed
W
8:00am to 5:30pm
Su
Closed
Th
8:00am to 5:30pm
Call now:
(972) 666-4737

Auto Repair Experience

  • Alexander Preen, Owner
  • Established 1989
  • 3 Auto Repair Mechanics on Staff
  • 62 Years of Car Repair Experience
Scorecard

Auto Hans has been at the same location for the past 24 years, providing great customer service to the Addison community. This RepairPal Certified shop specializes in German vehicle service and repairs. They are well equipped to complete this task with a very experienced staff, who consistently attend some of the best ongoing training, to keep current with the ever changing technology in the automotive industry. This experience, coupled with some the best automotive tools and dealership level computer diagnostic equipment, make Auto Hans very capable of making accurate professional repairs to your modern vehicle. They back their work with a 24-month / 24,000-mile warranty. For your convenience early bird drop off, rental cars, local shuttle service, and a very clean comfortable waiting area with wireless internet are available.

Details

Auto Repair Experience

  • Alexander Preen, Owner
  • Established 1989
  • 3 Auto Repair Mechanics on Staff
  • 62 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Upholstery

Amenities

  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Audi
  • BMW
  • Mercedes-Benz
  • Mini
  • Porsche
  • Volkswagen

Message from the Shop

Auto Hans Inc has been in business for over 20 years and is family owned and operated. We specialize in service and sales of Mercedes Benz, BMW, Audi, VW, Porsche, Jaguar, Land Rover, Lexus and other imports. We have dealer level Diagnostic equipment and our technicians receive the latest available training.

Website

Reviews
Map
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Overall Rating

51 Verified Reviews

Customer Reviews

by Verified Customer April 20, 2016

The service was reasonably priced, done well and didn't take all day.

by Verified Customer April 18, 2016

These guys get it right.

by Verified Customer April 13, 2016

Quality work, good communication, fair pricing, quick turnaround.

by Verified Customer April 13, 2016

The service and quality of work provided at Auto Hans is superior to any. I have been a loyal customer for several years.

by Verified Customer April 11, 2016

I like the quality of their service.

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by Verified Customer April 08, 2016

Fast, economical, knowledgeable service.

by Verified Customer April 07, 2016

Prompt honest service at reasonable prices.

by Verified Customer April 07, 2016

Auto Hans is an excellent service shop. I would not want to take my BMW anywhere else!

by Verified Customer April 05, 2016

I feel they are always honest with what is needed and what is not.

by Verified Customer April 04, 2016

Alex and his team are highly professional. He is responsive when you call him or email. Alex and his team know Mercedes and you can trust yours will be taken care of with kid gloves.

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by Verified Customer March 31, 2016

The issue I described was assessed and taken care of!

by Verified Customer March 31, 2016

Alex was extremely professional and took time to listen to my concerns. His work was on time and the price was fair. His experience and knowledge exceeded most I've worked with. I will take all my cars to Alex at Auto Hans.

by Verified Customer March 30, 2016

Excellent service.

by Verified Customer March 25, 2016

Friendly staff, consistent work and quick work.

by Verified Customer March 16, 2016

Excellent service, expertise and price.

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by Verified Customer March 14, 2016

I am always very pleased with service at Auto Hans.

by Verified Customer March 11, 2016

They do a great job in a timely manner but they are a little pricey.

by Verified Customer March 07, 2016

I have been taking my car to Auto Hans for years. Fair prices and they don't try to sell you services/repairs that you don't need.

by Verified Customer March 04, 2016

The repairs were done in a professional and timely manner.

by Verified Customer March 03, 2016

Best shop in town!!

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by Verified Customer March 03, 2016

Great customer service, good value, excellent work.

by Verified Customer March 01, 2016

They are always polite, make great repairs, always call if they find additional repairs. Great service.

by Verified Customer March 01, 2016

Auto Hans has serviced my vehicles for nearly 25 years. Alex is the best around. Not only do they repair what is needed they let you know what will be required with a timetable in the future. I have never been disappointed with service provided.

by Verified Customer February 29, 2016

Great service. Honest trustworthy shop.

by Verified Customer February 24, 2016

Always reliable.

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by Verified Customer February 22, 2016

I have used Auto Hans for many years and and have had nothing but good results.

by Verified Customer December 13, 2013

I've known these guys for 15 years and they're the best. They're from Germany and I have a German car and I think they're very honest.

by Verified Customer December 05, 2013

I went as a walk in off the street. I feel they were fair. They are clean and have a modern waiting area. The timeliness without an appointment, in an hour was pretty quick being they were not expecting me.

by Verified Customer November 22, 2013

I've worked with them before and Alex does a wonderful job. I have no problems.

by October 28, 2013

They were able to get me in quickly. The work was done well. They have very good follow up. The have very good customer service.

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by October 23, 2013

I like the service. They are on time and do a good job.

by Verified Customer October 22, 2013

Outstanding service and great repairs.

by Verified Customer October 22, 2013

The service was good and the cost was a little high, they did a good job, they fixed everything in a timely manner.

by Verified Customer October 15, 2013

I felt like the guy at Auto Hans is incredible and the price was cheaper then the dealer.

by Verified Customer October 10, 2013

Good service, good quality of work, and I have been going there for years.

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by Verified Customer October 10, 2013

They're pretty good with their work and they worked with me even though I like to work on my own car.

by Verified Customer October 09, 2013

The service was perfect and the service was outstanding, and the man at the counter was very nice and helpful.

by Verified Customer October 09, 2013

I've been going there for years. There is never a long wait, and they do exactly what I ask and the service is great.

by Verified Customer October 03, 2013

I think they do a good job. There has been occasions that it has not been quite perfect. They do a good job at a fair price.

by Verified Customer September 30, 2013

Friendly. Fast. Correctly done the first time.

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by Verified Customer September 26, 2013

Quality workmanship. Knowledgeable.

by Verified Customer September 25, 2013

I think the service is very good. Their price is quite reasonable.

by Verified Customer September 24, 2013

They always fix my cars and I am always happy. I will not let other people touch my car. I have recommended them to my friends. The last time I had a repair they lent me a loaner car. They are professional and friendly.

by Verified Customer September 24, 2013

Their service is excellent. They are honest. Trustworthy. They do not recommend services that are not required only service that is necessary.

by Verified Customer September 19, 2013

He is an excellent European mechanic. He is trustworthy.

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by Verified Customer September 19, 2013

Personal service. Quality. Better pricing than at a dealership.

by Verified Customer September 16, 2013

When I go to Auto Hans Alex takes care of my cars. He knows German cars and he always knows what needs to be done. He has always done an excellent job.

by Verified Customer September 13, 2013

I have an import car and all of the quotes I got were higher than Auto Hans. They did quality work for less money.

by Verified Customer September 11, 2013

The mechanic knows us and he knows what he is doing. It is hard to find an honest mechanic.

2 verified customers did not leave comments but provided these ratings:
by 2 verified reviewers
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