Auto Go

This shop is not RepairPal Certified. Learn more
17873 Missouri 13
Branson West, MO 65737
OPEN NOW
Th
7:00am to 5:00pm
OPEN NOW
Su
Closed
Th
7:00am to 5:00pm
M
7:00am to 5:00pm
F
7:00am to 5:00pm
T
7:00am to 5:00pm
S
Closed
W
7:00am to 5:00pm
(417) 272-0091

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Muffler & Exhaust
  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

July 14, 2015

They tried to overcharge me $150 on an out of state van. They quoted me $400 for read brake pads & rotors. Express care down the road did the same job for $250.

October 18, 2012

I took my suv there to get brake pads. They checked it out and said i needed new brake rotors. It was a fairly new car so i couldnt believe they could be worn that much so i took it to another shop and they said the rotors were in good condition.
Auto Go even charged me for inspecting the brakes of 30 dollars.
I will never do business with Auto Go again.

Reply from Auto Go – Auto GoOctober 19, 2012

Hello and thank you for taking the time to review our shop! As you can see we do read and respond to as many reviews as possible as we are always looking for ways to improve the service we offer our customers.

I'm sorry you feel that you were recommended service that another facility felt you didn't need on your 2005 Mercury. We recommended replacing the rear rotors and pads and resurfacing the front rotors and replacing the front pads due to brake vibration and excessively worn pads front and rear. We have a careful and thorough brake inspection process that uses precision instruments to measure different brake components. We then use the measurements we have obtained and compare those measurements to the vehicle manufacturer's specifications. If any of those measurements are not within manufacturers specification, we WILL recommend the replacement of the component no matter what. The rear rotors did measure below manufacturers specification.

When it comes to brakes or any other repair for that matter, customer safety is priority number one! We do not cut corners on any of our work therefore we are not always the cheapest, but we feel that we are the best.

I would invite you to please call us or stop by sometime and talk to us about the situation. We will be happy to show you on our vehicle at no charge what we found and why we recommended the work and parts that we did and if an error was made on our part we will be glad to refund your brake inspection charge.

As always if you ever have any question or doubt about a part or service we have recommended, please don't hesitate to ask or be shown on the vehicle just what it is we are talking about. I know cars can be complicated and it certainly adds to the confusion when two shops are contradicting each other in their recommendations.

Once again thank you so much for taking the time to review our shop and we look forward to talking with you soon!

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