» » » Auto-Excel

Auto-Excel

2610 E Waterloo Rd, Akron, OH 44312 Map & directions

Call Now: (330) 863-8992

See more real customer reviews

About Auto-Excel

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
93
Tools & Equipment
92
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Auto-Excel was established in 1993 and has been providing the Akron area with quality automotive repair ever since. Lance Johnson, the owner, has assembled a team of experienced professionals and has provided them the ongoing training and tools & equipment that are needed to make professional repairs to your modern vehicle. These repairs range from minor and major mechanical repairs, to tires & wheel alignment, as well as your scheduled maintenance needs. This RepairPal Certified shop backs their work with a 12-month / 12,000-mile warranty for your peace of mind. Recent customers describe this team as excellent, affordable, honest, and friendly. A local shuttle service, waiting area with WiFi Internet access, and early bird vehicle drop off are available for your convenience.

Message from the Shop

Auto-Excel is a full service automotive tire & repair shop serving the greater Akron, Ohio area since 1993.

We work on most all makes and models both foreign and domestic. Our technicians are continually trained and always ready to provide you the top notch service our customers have grown to expect throughout the years.

Whether your car just needs simple preventive maintenance, tires or complicated repairs we can handle it.

Our goal is to provide "Excellent Service Every Time" and that is why thousands of Akron area customers rely on us everyday. We welcome you to visit our web site www.autoexcel.com or visit our Akron, Ohio location to see the many services we offer and to meet our team.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Extended/Evening Hours Financing Free Estimates
Free Inspection Gas/Diesel Heated Waiting Room Military Discount
Open Saturday Open Weekends Parts/Accessories Senior Discount
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

Sort by: Date | Helpful
Auto-Excel
Verified Customer
August 25, 2014

I have had my vehicles repaired there for a long time, they always have good prices, treat me well and get me in even when I don't have a scheduled appointment.

Flag This
Auto-Excel
Verified Customer
June 24, 2014

Auto-Excel does great work, but the price is a little extreme.

Flag This
Auto-Excel
Verified Customer
August 23, 2014

Most work is done right.

Flag This
Auto-Excel
Verified Customer
August 23, 2014

They do an oil change and a tire rotation for 19 dollars, they tell you what is wrong with your car. It seems like they are out to help you instead of just taking your money.

Flag This
Auto-Excel
Verified Customer
August 21, 2014

It went well, I got what I needed. They have good customer service and the price was reasonable.

Flag This
Auto-Excel
Verified Customer
August 21, 2014

They have always done good work for me, and their prices are very reasonable.

Flag This
Auto-Excel
Verified Customer
August 20, 2014

Auto-Excel and their customer service are excellent. I wouldn't go anywhere else.

Flag This
Auto-Excel
Verified Customer
August 20, 2014

They do excellent work, they don't try to rip you off. They are friendly and I trust them.

Flag This
Auto-Excel
Verified Customer
August 20, 2014

The person up front said that they were over quoting people, they said that the mechanic had the work half done but when I went back there he wasn't even close to being finished.

Flag This
Auto-Excel
Verified Customer
August 19, 2014

They did the work I needed at a reasonable and affordable price for me.

Flag This
Auto-Excel
Verified Customer
August 18, 2014

My parents told me to go there because they have good deals.

Flag This
Auto-Excel
Verified Customer
August 16, 2014

Everything was alright, all they did was an oil change.

Flag This
Auto-Excel
Verified Customer
August 15, 2014

He told me that my front headlights were out when they weren't, and then he tried to tell me that my bulbs were burnt out.

Flag This
Auto-Excel
Verified Customer
August 15, 2014

They had excellent service, they did the work they said they would at the price they quoted, and they got me in and out quickly.

Flag This
Auto-Excel
Verified Customer
August 14, 2014

We have been going there for 20 years, if it needs fixed they will let you know. They are honest, fair and very reasonable.

Flag This
Auto-Excel
Verified Customer
August 14, 2014

I have been going there for at least 15 years, they do good work and I have recommended a lot of people to them.

Flag This
Auto-Excel
Verified Customer
August 13, 2014

They got straight to the point, and they did exactly what I needed in a timely manner and they are very accommodating.

Flag This
Auto-Excel
Verified Customer
August 11, 2014

They got my oil change done quickly and it was cheap.

Flag This
Auto-Excel
Verified Customer
August 07, 2014

They did a nice job.

Flag This
Auto-Excel
Verified Customer
July 15, 2014

Auto Excel workers are friendly and honest.

Flag This
Auto-Excel
Verified Customer
June 23, 2014

Great customer service. Work done efficiently. Pleasant people to help. I feel honesty was above board. Thanks.

Flag This
Auto-Excel
Verified Customer
June 18, 2014

They always explain everything and provide fast & courteous service.

Flag This
Auto-Excel
Verified Customer
June 12, 2014

They were nice to me and didn't treat me like I was stupid because I am a female, like most auto places seem to do.

Flag This
Auto-Excel
Verified Customer
June 10, 2014

John and Chuck are hones, prices are reasonable.

Flag This
Auto-Excel
Verified Customer
May 23, 2014

Excellent mechanics.

Flag This
Get Directions to Auto-Excel
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(330) 863-8992

Auto Repair Experience

  1. Lance Johnson , Owner
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 60 Years of Car Repair Experience