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Auto-Excel

2610 E Waterloo Rd, Akron, OH 44312 Map & directions

Call Now: (330) 863-8992

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About Auto-Excel

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
93
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Auto-Excel was established in 1993 and has been providing the Akron area with quality automotive repair ever since. Lance Johnson, the owner, has assembled a team of experienced professionals and has provided them the ongoing training and tools & equipment that are needed to make professional repairs to your modern vehicle. These repairs range from minor and major mechanical repairs, to tires & wheel alignment, as well as your scheduled maintenance needs. This RepairPal Certified shop backs their work with a 12-month / 12,000-mile warranty for your peace of mind. Recent customers describe this team as excellent, affordable, honest, and friendly. A local shuttle service, waiting area with WiFi Internet access, and early bird vehicle drop off are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Delivery Early Bird Dropoff Free Estimates Free Inspection
Heated Waiting Room Military Discount Open Saturday Open Weekends
Parts/Accessories Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Auto-Excel
Verified Customer

My parents told me to go there because they have good deals.

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Auto-Excel
Verified Customer

They have always done good work for me, and their prices are very reasonable.

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Auto-Excel
Verified Customer

They got my oil change done quickly and it was cheap.

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Auto-Excel
Verified Customer

It went well, I got what I needed. They have good customer service and the price was reasonable.

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Auto-Excel
Verified Customer

The person up front said that they were over quoting people, they said that the mechanic had the work half done but when I went back there he wasn't even close to being finished.

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Auto-Excel
Verified Customer

I have been going there for at least 15 years, they do good work and I have recommended a lot of people to them.

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Auto-Excel
Verified Customer

They do excellent work, they don't try to rip you off. They are friendly and I trust them.

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Auto-Excel
Verified Customer

Everything was alright, all they did was an oil change.

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Auto-Excel
Verified Customer

They did a nice job.

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Auto-Excel
Verified Customer

They had excellent service, they did the work they said they would at the price they quoted, and they got me in and out quickly.

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Auto-Excel
Verified Customer

He told me that my front headlights were out when they weren't, and then he tried to tell me that my bulbs were burnt out.

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Auto-Excel
Verified Customer

I have had my vehicles repaired there for a long time, they always have good prices, treat me well and get me in even when I don't have a scheduled appointment.

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Auto-Excel
Verified Customer

We have been going there for 20 years, if it needs fixed they will let you know. They are honest, fair and very reasonable.

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Auto-Excel
Verified Customer

They do an oil change and a tire rotation for 19 dollars, they tell you what is wrong with your car. It seems like they are out to help you instead of just taking your money.

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Auto-Excel
Verified Customer

They did the work I needed at a reasonable and affordable price for me.

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Auto-Excel
Verified Customer

They got straight to the point, and they did exactly what I needed in a timely manner and they are very accommodating.

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Auto-Excel
Verified Customer

Auto-Excel and their customer service are excellent. I wouldn't go anywhere else.

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Auto-Excel
Verified Customer

Auto-Excel does great work, but the price is a little extreme.

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Auto-Excel
Verified Customer

They were nice to me and didn't treat me like I was stupid because I am a female, like most auto places seem to do.

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Auto-Excel
Verified Customer

Great customer service. Work done efficiently. Pleasant people to help. I feel honesty was above board. Thanks.

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Auto-Excel
Verified Customer

They always explain everything and provide fast & courteous service.

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Auto-Excel
Verified Customer

Auto Excel workers are friendly and honest.

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Auto-Excel
Verified Customer

John and Chuck are hones, prices are reasonable.

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Auto-Excel
Verified Customer

Most work is done right.

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Auto-Excel
Verified Customer

Excellent mechanics.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(330) 863-8992

Auto Repair Experience

  1. Lance Johnson , Owner
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 60 Years of Car Repair Experience