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Auto Evaluators

autoevaluators@yahoo.com
7721 Watson Rd
Saint Louis, MO 63119 USA
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8:00am to 6:00pm
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Call now:
(314) 858-8913
138 Verified Reviews

Auto Repair Experience

  • Mark Dirsa, Owner
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 39 Years of Car Repair Experience
RepairPal Scorecard

Auto Evaluators was established in 1994 and has been providing Saint Louis and the surrounding area with quality automotive repairs ever since. This shop features a team of very experienced, highly trained, and ASE certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “friendly”, and “polite”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Mark Dirsa, Owner
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 39 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • Bosch Service Network
  • NAPA
  • iATN

Message from the Shop

"Your 1 stop repair shop"

Service - Our technicians are ASE Certified to provide superior service to all of our customers. We are your "one stop shop" from oil changes to engine replacement at an affordable price!

Sales - We are committed to a no-pressure, high integrity approach in assisting you with your purchase. A full evaluation is performed on every vehicle. It is our goal to exceed your expectations with your next pre-owned vehicle.

Parts - We stock a large inventory of high quality parts important to maintaining your vehicles performance.

Appraisal - To determine the dollar value of a vehicle. A Certified Appraisal consists of an in-person viewing, taking into accout all additions and deductions combined with local sources and current book values.

Evaluation - A 5 page written report detailing the condition of the brakes, engine, drivetrain, suspension and exhaust

- before you buy or sell
- pre-warranty expiration
- to project and plan for repairs needed

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

138 Verified Reviews
5 stars
(102)
4 stars
(30)
3 stars
(1)
2 stars
(1)
1 star
(4)
by - Verified Customer March 19, 2017

The best. No pressure to spend more than you can afford and quality work to boot.

by - Verified Customer March 19, 2017

They fixed the problem in a timely manner.

by - Verified Customer March 16, 2017

You guys earned a loyal customer for life.
Thank you.

by - Verified Customer March 13, 2017

Excellent!

by - Verified Customer March 12, 2017

Was treated very well. Have told lots of folks I'd happily go back. Excellent service all the way around. Thanks to Ray, Mark and Comma.

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by - Verified Customer March 10, 2017

Googled 'most trustworthy auto repair shop in St. Louis' and found these folks. Customer for life. These folks are always doing what's required. Nothing more, nothing less.

by - Verified Customer March 08, 2017

Jumped rite on the car as promised.

by - Verified Customer March 08, 2017

Good people.

by - Verified Customer March 03, 2017

It was recommended to replace the whole battery in my hybrid which was half the cost of what a dealer wanted to charge me. We chose to have repair done on the 3 bad cells due to cost was about a 1/3 of the whole replacement. In the event more cells fail in the future we may choose other options.

by - Verified Customer March 03, 2017

I trust this shop implicitly. They are always friendly, and services are completed as requested.

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by - Verified Customer March 03, 2017

The folks at Auto Evaluators are friendly and professional.

by - Verified Customer March 02, 2017

I have been consistently having my cars maintained by auto evaluators for over 10 yrs. There are various reasons why. 1) excellent service. 2) excellent mechanics. 3) trust. 4) competitive pricing. 5) consistent reliability. These are just a few of the reasons why. Thank you Auto Evaluators for being there for me and my car Every time I needed you!!! It means a lot!!

by - Verified Customer March 02, 2017

Thanks!

by - Verified Customer February 26, 2017

Good job.

by - Verified Customer February 23, 2017

The staff at Auto Evaluators are friendly, helpful, and professional. They clearly explained everything that needed done to repair my car, told me how much it would cost, and then completed the repair earlier than promised. EXCELLENT EXPERIENCE.

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by - Verified Customer February 20, 2017

Everything seem to go fine as usual, but when i was on the road, found out light wasn't working after repair.

by - Verified Customer February 20, 2017

Very professional and knowledgeable. Excellent service!

by - Verified Customer February 19, 2017

I find the staff at Auto Evaluators to be polite, professional and cost effective.

by - Verified Customer February 16, 2017

Very happy with work.

by - Verified Customer February 13, 2017

Did fine job.

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by - Verified Customer February 13, 2017

The shop and all the employees are great. I love you all so much. I recommend that my neighbor go see you and she said it was great. Thankyou so much. Y'all are part of my family. Xoxo

by - Verified Customer February 13, 2017

Wrong diagnostics on my car twice.

by - Verified Customer February 13, 2017

The few times I have been at Auto Evaluators have been positive experiences.

by - Verified Customer February 13, 2017

Nice evaluation of a dealer car for me as I was not located in the area.

by - Verified Customer February 08, 2017

Everyone was courteous and helpful, but for appraisals only, I think the customer needs to be asked if it's for personal, insurance or bank purposes. The requirements are different.

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by - Verified Customer February 08, 2017

Ray does a great job of explaining the issue and is really good about answering questions about the repairs or price. They are honest and trustworthy. I'm 100% satisfied with Auto Evaluators.

by - Verified Customer February 07, 2017

Pleasant and Professional.

by - Verified Customer February 05, 2017

Talked with Ray, he was very personable and explained every think in detail.

by - Verified Customer January 30, 2017

So easy to work with this shop! They're great!

by - Verified Customer January 29, 2017

Ray is my hero!

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by - Verified Customer January 25, 2017

I really appreciated all the effort that the crew put into getting my car driveable.

by - Verified Customer January 24, 2017

After having our car taken to the dealer for the same problem multiple times, Auto Evaluators were able to diagnose the problem as soon as I brought it & repaired it.

by - Verified Customer January 22, 2017

They figured out what was wrong when two other repair places did not, with one being a dealer.

by - Verified Customer January 18, 2017

Friendly front desk
Owner very helpful and gave good. Advice.

I will return

by - Verified Customer January 17, 2017

Very well satisfied.

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by - Verified Customer January 15, 2017

We love this shop.

by - Verified Customer January 15, 2017

Trustworthy and quality work.

by - Verified Customer January 11, 2017

Good!

by - Verified Customer January 10, 2017

Auto Evaluators always fits a great job, and the staff are wonderful

by - Verified Customer January 05, 2017

all seems fine thank you.

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by - Verified Customer January 05, 2017

Great customer service, knowledgeable and would highly recommend to anyone.

by - Verified Customer January 04, 2017

Previously I went to Midas because of an exhaust failure.
I also had a collapsed rear suspension. I got estimates for all. Went to Mark and Ray to get a rare part and got it.
I told them the price Midas produced. They told me they could not meet that price and advised I go there.
I did and got the work done with the Part I got from Auto Evaluators. I was happy with the outcome.
Previously within the month they found a transmission for my car an put it in saving me $2000. I'm quite happy with Auto Evaluators and their PR department run by Pat.

by - Verified Customer January 02, 2017

Trusted, honest and competent car repair and sales

by - Verified Customer January 02, 2017

Great team of professionals that took care of all my service needs.

by - Verified Customer January 01, 2017

Always happy with Auto Evaluators

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by - Verified Customer January 01, 2017

Purchased and head mounted four new tires. Very competitively priced, easy to schedule and ready on time.

by - Verified Customer December 27, 2016

Good Experience.

by - Verified Customer December 27, 2016

Perfect! Thanks for everything

by - Verified Customer December 26, 2016

Just an appraisal estimate, but It was excellent.

by - Verified Customer December 26, 2016

Solid customer service, very knowledgeable, and fair pricing.

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by - Verified Customer December 26, 2016

Car was fixed perfectly.

by - Verified Customer December 26, 2016

Very professional but also friendly

by - Verified Customer December 21, 2016

Took our 2006 Honda Accord in for 7500 mile service--everything completed on time, except that they'd promised to change battery in key fob and forgot; also, one of the connections between air intake and filter had been disconnected to replace filter, but hadn't been reconnected, so car bucked and stalled on way home until I reconnected them. Small matter. I am still a fan of auto evaluators--they took very good care of our Volvos and I look forward to having them keep our Accord going.

by - Verified Customer December 20, 2016

Got the job done in a timely manner

by - Verified Customer December 19, 2016

all was fine.

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by - Verified Customer December 19, 2016

We love and trust Auto Evaluators!

by - Verified Customer December 18, 2016

A great experience.

by - Verified Customer December 12, 2016

The staff was completely honest about what needed to be done with my car. I will definitely return and recommend.

by - Verified Customer December 11, 2016

Great customer service.

by - Verified Customer December 11, 2016

We took our car in to have the brakes replaced based on a dealerships assessment but after review the brakes did not need to be replaced.

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by - Verified Customer December 09, 2016

A major scheduled warranty service performed quickly and reasonably priced. Nice folks.

by - Verified Customer December 06, 2016

Auto Evaluators is a family owned business that care about it's customers. The work on my car was done in a timely manner. The staff is friendly and courteous too. If you need a ride home, just ask!

by - Verified Customer December 04, 2016

The best & most honest Volvo repair shop in the metro area.

by - Verified Customer December 04, 2016

All the staff are very nice and knowledgeable.

by - Verified Customer December 04, 2016

Customer care & Service were terrific.

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by - Verified Customer December 04, 2016

I love this place!

by - Verified Customer December 02, 2016

I had a very nice experience.

by - Verified Customer November 30, 2016

it was fine.

by - Verified Customer November 29, 2016

I'm very comfortable with the professionalism and expertise at Auto Evaluator. Everyone is friendly and respectful.

by - Verified Customer November 28, 2016

They did what they are expected to do .

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by - Verified Customer November 28, 2016

Always good.

by - Verified Customer November 27, 2016

These people are the best!

by - Verified Customer November 27, 2016

I am pleased with the facility, staff and repair that was done

by - Verified Customer November 27, 2016

Professional, experienced, friendly. I'd go back for any repair.

by - Verified Customer November 24, 2016

Fast, affordable, professional.

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by - Verified Customer November 24, 2016

Very friendly and helpful! They explain everything thoroughly without pressuring you into getting the work done at their shop!

by - Verified Customer November 22, 2016

Very helpful and excelent work.

by - Verified Customer November 21, 2016

Thank you for the seamless repair!

by - Verified Customer November 20, 2016

Performed services in a timely fashion.

by - Verified Customer November 17, 2016

Trusted, fair, knowledgeable.

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by - Verified Customer November 17, 2016

I like that I can support a family business.

by - Verified Customer November 15, 2016

I had my Prius battery repaired at a 1/4 of the cost my dealer would.

by - Verified Customer November 13, 2016

Arrived for 10 AM appointment and car was immediately taken into garage. I was out in less that 30 minutes.

by - Verified Customer November 08, 2016

Always great.

by - Verified Customer November 07, 2016

Came in for inspection. Had brake pads and rotors replaced. Great.

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by - Verified Customer November 04, 2016

Excellent service , friendly people , will always return.

by - Verified Customer November 03, 2016

I trust this group of mechanics, staff, and sales folks, and have for over 20 years. Trust.

by - Verified Customer November 03, 2016

I have been going to Auto Evaluators for years now, and I wouldn't trust my Volvos to anyone else. The whole staff is great!

by - Verified Customer November 03, 2016

Good Job.

by - Verified Customer November 02, 2016

Fine job.

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by - Verified Customer September 23, 2016

Thorough, good communication, honest.

by - Verified Customer September 23, 2016

I could not have asked for a better experience. I took a car into be be evaluated before purchasing and knew when I left they had taken the time and concern to check everything! The front desk was not only polite but also knowledgeable and very helpful!!

by - Verified Customer September 22, 2016

Awesome!!

by - Verified Customer September 22, 2016

They were very friendly. I was able to get an appointment right away. They explained everything my car needed and what it would cost before they did anything. And I got my car back the next day. Everything is working well and no problems.

by - Verified Customer September 21, 2016

Excellent service as always. Thanks Ray and staff for making this happen!

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by - Verified Customer September 20, 2016

Honest & fair price.

by September 20, 2016

Check engine lights came on and then had it fixed, after two hours, it lit up again.

by - Verified Customer September 19, 2016

Always courteous and helpful with any questions or concerns. Auto Evaluator employees go the extra mile to see that your needs are met. They keep my car in good shape.

by September 19, 2016

The staff at Auto Evaluators go above and beyond! They have convenient hours, affordable rates, and treat you like family.

by - Verified Customer September 16, 2016

Great mechanics and customer service.

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by - Verified Customer September 16, 2016

This was our first visit and we plan on returning. We had an oil change on our 2009 VW Beetle. Our only regret is that we didn't learn of this shop earlier. Thank you for an overall wonderful experience.

by - Verified Customer September 14, 2016

Ray recommended preventive maintenance but not replacing parts with useful life remaining.

by - Verified Customer September 13, 2016

Very good service.

by - Verified Customer September 08, 2016

Had a breakdown on the road and was confident that they could take care of a Volvo specific problem from past experiences. It was handled in a timely fashion and at a reasonable cost.

by - Verified Customer September 08, 2016

Great customer service. Staff easily made a same day appointment for my car. Good experience start to finish!

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by - Verified Customer September 08, 2016

Tires were replaced and balanced while I waited.

by - Verified Customer September 08, 2016

Fast, friendly... GREAT!

by - Verified Customer September 07, 2016

I told them to keep the car overnight and repair it the next day. Nope, fixed it that evening and also changed my oil. Nobody else would do that!

by - Verified Customer September 07, 2016

Work done to satisfaction.

by - Verified Customer September 06, 2016

The staff was very friendly over the phone and in person. I really enjoyed that they were able to do an odometer check on my new(ish) vehicle on short notice late in the afternoon on a Friday- that is hard to come by. They were the 4th shop that I called at 4:45PM! When I showed up everyone was super friendly and they have a sweet little dog that roams around looking for cuddles- a huge bonus for me!
My only critique is that I wish the inspector would have caught that I also needed an emissions test to get my tags in addition to an odometer reading. I couldn't get my tags that following Saturday and had to return the next week to get emissions.

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by - Verified Customer September 06, 2016

It went well. I wish the brakes would have been checked.

by - Verified Customer September 03, 2016

Fast, courteous service.

by September 01, 2016

Excellent service.

by - Verified Customer August 31, 2016

Friendly, quality service.

by - Verified Customer August 31, 2016

My Volvo was idling rough and making a whining noise. The folks at AE were able to diagnose the issue and get me back on the road next day.

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by - Verified Customer August 31, 2016

Everyone here was so friendly and knowledgeable. They care about their customers being happy. They communicated with me about the repairs and got it done super fast! Of course, the best part was that they ended up saving me over $3500 on the quote I got elsewhere. Everything about my experience here was wonderful and I will be getting all my services here from now on.

by - Verified Customer August 29, 2016

They did a great job very quickly.

by August 29, 2016

Car needed repair without notice. You got it in and repaired it the next day. Repair was not quite right and I returned it within a couple of days when dash lights lit up like Christmas. Remediation was promptly made. Original transaction was incorrectly billed, I pointed it out to no avail and it was only caught and validated on the return repair.

by - Verified Customer October 07, 2015

They are friendly and did a good job.

by October 03, 2015

They are very polite, very friendly, and very prompt.

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by - Verified Customer September 23, 2015

They do great work. We take our own vehicles there and they are very personable.

by - Verified Customer September 22, 2015

In the long run they have saved me money, just recently I went to have a switch replaced and that would've been four hundred dollars and he just fixed the old one and charged me for 30 minutes of labor.

by September 16, 2015

I'm satisfied with their service.

by - Verified Customer September 10, 2015

2 reasons to recommend this shop: Matt and Mark Dirsa, they own they business an they listen.

by September 08, 2015

They figure out what is exactly wrong with your car and they fix it for a reasonable price.

Reply from Auto Evaluators – by auto evaluators incorporated May 18, 2016

Honesty and trustworthy & Reasonable price is our number 1 goal !!

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by - Verified Customer August 21, 2015

They are great people and have great service.

by - Verified Customer August 21, 2015

They are good, they know what they are doing and when they do it they do it right.

by August 18, 2015

They are honest.

by - Verified Customer August 14, 2015

They are honest and they do a good job.

by - Verified Customer August 11, 2015

It's not always the most convenient place for me to go. They steered me right 99 percent of time. They seem like they are very honest, and I trust them and they primarily work on Subarus and Volvos. I own a Subaru and I will be going there in the next couple of weeks to get a safety and emissions inspection.

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by August 04, 2015

They always do a good job, and find things I don't know about and do everything I ask.

by - Verified Customer July 31, 2015

Good communication, positive attitude, and good service.

by July 08, 2015

They were very nice and on time. The price was reasonable.

by - Verified Customer June 06, 2015

I believe their service is always very thorough and fair, I trust them.

by May 29, 2015

A very dishonorable business, I had a terrible experience.

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