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Auto Doctors of Overland PArk

11826 W. 112th St., Overland Park, KS 66210 Map & directions

Call Now: (913) 884-3884

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About Auto Doctors of Overland PArk

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
97
Tools & Equipment (?)
93
Customer Service (?)
99
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Auto Doctors is a really good example of what it takes to be a certified shop in our network. Our evaluation process takes into consideration a variety of factors. These include technician training, certification, experience, tooling, and customer conveniences. Auto Doctors excels in these areas. They employ experienced, ASE Certified staff, and provide them with the automotive tools and computer diagnostic equipment needed to make professional repairs on late model vehicles. Their service staff and technicians participate in on going training that has recently included classes in automotive diesel, Chrysler audio systems, and shop management. These are the things we feel will ensure you and your vehicle have a positive service experience. To top it off they back their work with a 24 month/24000 mile warranty.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Oil Change & Lube
Scheduled Maintenance Service & Repair

Amenities

Early Bird Dropoff Loaner Car Rental Car Shuttle
Wireless Internet

Customer Reviews 24 verified reviews

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Auto Doctors of Overland PArk
Verified Customer
March 26, 2014

They are very straight forward with their assessment of what needs to be done of which I appreciate.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:37

Thank you!!

Auto Doctors of Overland PArk
Verified Customer
March 26, 2014

TIMELY AND ACCURATE SERVICE WITH GOOD RECOMMENDATIONS

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:37

Thank you and we appreciate you taking the time to give us an online review.

Auto Doctors of Overland PArk
Verified Customer
March 25, 2014

I have been totally satisified with the professionalism and quality of work done by Auto Dr's on my vehicle.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:36

Thank you and please be safe while driving.

Auto Doctors of Overland PArk
Verified Customer
March 25, 2014

Excellent customer service. Explained the needed repairs clearly. Repairs done promptly. Price was exactly what they told me--no surprises. Very courteous staff.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:35

Thank you and we look forward to serving you in the future.

Auto Doctors of Overland PArk
Verified Customer
March 24, 2014

They were friendly. They provided fantastic service.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:35

Thank you for choosing us we will continue to earn your trust every time we see you.

Auto Doctors of Overland PArk
Verified Customer
March 19, 2014

Excellent service ,honest ,polite, convenient, and they stand behind their work.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:34

Thank you for the review. We do offer a 2 year 24,000 mile nationwide warranty.

Auto Doctors of Overland PArk
Verified Customer
March 14, 2014

Great service, good communication. rapid turn around on the repair.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:33

Thank you, we strive to make the process as fast and pain free as possible.

Auto Doctors of Overland PArk
Verified Customer
March 13, 2014

They give you extra service. They will take you back to your home if the service is going to take very long. If it will not take too long they try to go as quickly as possible.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:32

Thank you, we strive to make repairs as painless and as fast as we can.

Auto Doctors of Overland PArk
Verified Customer
March 03, 2014

They fixed it right away.

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Auto Doctors of Overland PArk
Verified Customer
February 28, 2014

They provided good service along with communication and timely repairs. Pricing was also reasonable.

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Auto Doctors of Overland PArk
Verified Customer
February 28, 2014

They do the work that keeps my Mazda van on the road. Mazda couldn't do the work as well.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:23

Thank you for the kind words. If you ever have any questions please feel free to give us a call.

Auto Doctors of Overland PArk
Verified Customer
February 18, 2014

Courtesy service and informed of all needed repairs and costs. Friendly, caring people and always do the job thoroughly and correctly.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:22

Thank you for the review.

Auto Doctors of Overland PArk
Verified Customer
February 17, 2014

Good People.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:24

Thank you.

Auto Doctors of Overland PArk
Verified Customer
January 31, 2014

I felt they did a good job, knew what they were doing and were thorough.

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Auto Doctors of Overland PArk
Verified Customer
January 10, 2014

The workers at Auto Doctors are very good at explaining what is wrong with my car and different options to fix it. They are also very easy to schedule with.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:26

We try to always offer options if they are available. It's nice to hear they are appreciated.

Auto Doctors of Overland PArk
Verified Customer
December 17, 2013

Good work and conveniently located.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:31

Thank you for the feedback.

Auto Doctors of Overland PArk
Verified Customer
December 17, 2013

I spent over $4,500 in their shop last year. I trust every bit of work they have done and the price they asked for it.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:29

Cullen we appreciate you choosing Auto Drs for all of your vehicle needs.

Auto Doctors of Overland PArk
Verified Customer
December 09, 2013

I have used Auto Doctors for over 10 years. I am pleased with their work.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:29

Thank you for the loyalty over the years.

Auto Doctors of Overland PArk
Verified Customer
December 05, 2013

They were very cordial.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:30

Thank you.

Auto Doctors of Overland PArk
Verified Customer
December 04, 2013

The amount of information they provided about what was needed and why it was needed. I never felt talked down to at any point.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:30

We strive to explain every repair in a clear no nonsense way.

Auto Doctors of Overland PArk
Verified Customer
November 29, 2013

Great attitudes, great service, great mechanic.

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Reply from Auto Doctors of Overland PArk -  Auto Doctors of OpMay 12, 2014 09:31

Kayce thank you for taking the time to give us a review.

3 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(913) 884-3884

Auto Repair Experience

  1. Jeff Ralston, Owner
  2. Established 2008
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Master Auto Technicians
  5. 30 Years of Car Repair Experience