Auto Correct Car Care has been serving the community of Finksburg and the surrounding area since 2012. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “knowledgeable”, “helpful”, “honest”, and “accurate”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Auto Correct Car Care
Finksburg, MD 21048 USA
Auto Repair Experience
- Thomas Smith, Owner
- Established 2012
- 2 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 15 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Car Pickup/Dropoff
- Child Friendly
- Early Bird Dropoff
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
The employees were very engaging throughout the process while my car was there. They showed just as much determination and desire to diagnose and fix the problem as I have. They went above and beyond, and were able to fix a problem that had been going on for many years, which no other place was able to accomplish. They also provided me with a list of other things that should be addressed or to be cautious about but they did not pressure me into having any of those things fixed. They answered all of my questions to my satisfaction and made sure my car was working up to their standard as well as mine before releasing it to me.
Very please with the work done
Good customer service
I do like this shop, however I was very disappointed I did not receive a call with an estimate prior to work being done on my car as I indicated on my drop-off envelope. I mainly needed them to help me determine the problem and whether it's something I could fix on my own or needed them to do. My car is on it's last legs so if I can save money in any way possible I need to. The problem with my car could have easily been fixed at home and would have saved me money. Also, when I called to check on my car I was told I would receive a call shortly, but got the call hours later when it was already repaired. I was at work so unfortunately couldn't call again to check in, which is something I shouldn't have to do.
Great work as always.
I just moved to the area and I am so glad I found this shop. Extremely honest and helpful. I am a client for life now.
I have been here a few times since moving to the area. I plan to continue to bring both of my vehicles to Auto Correct Care Care in the future as the work is of good quality at a fair price.
I feel I can trust this shop. Ben is very nice, friendly and helpful. I would highly recommend this shop to others.
I sent an email to get an estimate done and it was returned quickly, and they didn't just replace what was on the estimate, but did what was necessary for repair along with finding other things that needed immediate repair and were able to get those fixed same day for the same estimated price.
Ben was straight-forward, and I appreciate how he took his time to explain what upcoming repairs were needed, and showed proof of what he was talking about.
Tire repair was performed quickly.
My experience was wonderful! The staff was patient and answered all of my questions. I felt as though pricing was completely fair, and that the work was executed correctly and efficiently. I will absolutely be back for any future car needs.
Primary reason for service was to replace both head lamps. They both had failed (one had been out and the other failed that day). The shop had my car before 8:00 on Tuesday. They didn't even begin work on the headlamp as of 4:45. I called requesting an update around noon and around 3 and I was reassured it would be ready. It wasn't. Because of the incorrect information, I didn't have a chance to rent a car for the following day, either. I work in Santa Clara. The car wasn't drive able without headlights. It got worked out by 5:00 the next day. I had to ask my boss to allow me to work from home for 2 days (instead of the 1 that was promised). The GM was apologetic. It was a bad experience all the same.
Great location fair prices!
Auto Correct Car Care was always professional with their interactions with me. I think the work they performed was quality but how do I know? There is no one that can tell me if any car place ripped me off or if the work they say needs done is truly necessary. This is true no matter where you go. The first car place to change this and automate it, will be a game changer.
The staff were polite and very accommodating, professional, and gave me a range on what needed to be done ASAP and what could wait.
Ben & the rest of his crew are great to deal with. They give great insight on diagnosing repair options if needed.
I truly appreciate this shop.
They took us right away and did a wonderful job.
Excellent shop! Grateful for their compassion and friendliness.
Ben is great. Knowledgeable, and understands I don't want to spend too much on repairs because we hope to get rid of it soon
Took my 2005 Nissan Armada in for warranty repairs. They dealt with the company & relayed information back to us. Very professional & helpful. We use these guys for everything, even oil changes.
Awesome! They always do great work in a timely manner. They let me know the things I need to have done. I feel like they are family working on my car for me.
Always courteous and give me estimates. Clean and reliable
Everything was explained to me up front, and then the job was followed through in a speedy manner. The cost ended up being slightly less than originally thought, thanks to their honesty. I truly get the overall impression that the mechanics at the shop are very detail-oriented and take pride in their work, and ownership expects the same from them. My experiences have been good at Auto Correct, and I now consider them my go-to mechanic shop.
Have used them for years now. Always get excellent work for a reasonable price. Never feel like I'm being "sold" extra services I do not need
Everybody was kind and helpful. Also being a female I don't feel like they took advantage of me.
All work was done on time. The cost is what I was told it would be.
Great customer service. Trust work was required and repairs were completed as promised.
They do a great job of helping me plan out preventive maintenance to make it affordable and in smaller batches of expenses.
Very accommodating for getting me an appointment on short notice
Work performed as estimated.
Very friendly and accommodating.
My truck was making a strange noise. They found the problem and my truck was back on the road the next day. Very happy with their service.
The service Ben provides is always outstanding. Ben honored a recently-expired coupon/gift card ($50). He is NOT condescending -- he doesn't talk down to customers on items that are the owner's fault -- and always explains things thoroughly.
I like their work the best.
Service was great and honest.
I always receive an accurate diagnosis of my repair need, am given a reasonable price for my repair, and the work is completed in a timely manner. Excellent customer service!
Everyone is always friendly and helpful every time you go there.
Did oil change and thorough inspection very professionally.
Brake system checked out; no unnecessary work performed.
Had A/C issues after personally replacing most of the coolant system and Auto Correct provided excellent service recharging the A/C.
Took my car in for an oil change, but it seems every time I take my car there you receive an estimate for a couple thousand dollars of repairs that they recommend. I was told I needed over $3,000 for repairs so I got a 2nd opinion and it turns out I didn't need any of them.
Friendly, honest, and helpful!
I got new tires, the windshield replaced, and an oil change. Staff is very knowledgeable and friendly!
Provided friendly, thorough and timely auto repair service.
We like taking all three of our vehicles to Auto Correct because we feel they are very trustworthy and priced competitively.
We had our brakes serviced at a dealership and they completely screwed up the job. I brought my car to Auto Correct and they fixed the problem - it's like the car is brand new again. We plan on having all our work done there from now on.
Ben and Tom always take the time to explain what repairs are needed to make sure our vehicles are running at their best.
Service was timely, waiting room clean, cost of service reasonable.
I brought in my car last Friday afternoon because it was overheating. I know they were busy but Ben still took time to check out my car and test it out. He pumped some water in the system and got it running before the shop closed. Really thankful that he took the time to see me, because I really needed my car for the weekend... That's why I keep coming back.
We've been very happy with them and have no reason not to recommend them.
Fast, friendly and efficient service.
Consistent & timely quality service.
I like their honesty and prompt service, and the employees are very respectful and kind.
It is a good shop and I am pleased with the service.
Friendly, honest, and good work. Clean, family-first shop.
I like their customer care and honesty. They are fair.
Overall good service. Price is competitive. The amount of time to get the service performed typically takes a little longer than normal. ie. an oil change never takes less than an hour.
I like their honesty and the prices.
I have been using Auto Correct Car Care service since they opened their door. I have had some very bad experiences with unqualified, employed servicemen at other car maintenance shops. I have found mechanics that I can trust not only with my life, but my daughter's. They are very professional, give attention to detail, and care about their customers.
Good knowledgeable service.
They do great work for reasonable prices.
I think you do good work for a decent price.
I have found that the service level is very good. The staff informative. And last but certainly not least, I am confident that the people are trustworthy in their assessment of what needs to be done.
Friendly, full explanations of what will be done, what to expect. No surprises. That's the way customer service should be.
I found them very honest and customer oriented.
Ben and the other guys are great. Don't try and take advantage of you like other shops.
Customer service has always been great.
They do good work and are friendly and helpful.
They listen to your concerns.
Friendly staff, good price on services. They did not try to pressure me into additional service.
They are very personable and honest.
They are friendly and I trust them.
Good customer service.
Friendly and not pushy.
I think they are liars and rip offs!
They are friendly, honest and do a great job. Prices are very reasonable.
Friendly. Accurate service.
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