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Auto Correct Car Care

2924 Baltimore Blvd
Finksburg, MD 21048 USA
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08:00
18:00
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08:00
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08:00
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OPEN NOW
F
8:00am to 6:00pm
OPEN NOW
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
Closed
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
Call now:
(443) 290-5283
97 Verified Reviews

Auto Repair Experience

  • Thomas Smith, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 15 Years of Car Repair Experience
RepairPal Scorecard

Auto Correct Car Care has been serving the community of Finksburg and the surrounding area since 2012. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “knowledgeable”, “helpful”, “honest”, and “accurate”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Thomas Smith, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 15 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • iATN

Message from the Shop

Providing excellence in auto repair in Carroll County. We work on all makes and model vehicles and we take pride in providing exceptional customer service and dependable repairs. We stand behind our work with a 3 Year, 36,000 Mile Warranty*. We are confident in our staff as well as the parts we install.
Our experienced courteous staff will take the time to understand your needs and will provide you with the quality auto repair and maintenance service you deserve.
What sets Auto Correct Car Care apart from the others is our commitment to you. We educate and explain what services your vehicle needs in everyday terms and why and ultimately leave the decision up to you. We suggest and recommend without the high pressure sales.
We use quality parts and have them installed by skilled technicians.Our goal is to offer you the best value for your hard earned money.
Contact us today for all of your general automotive repair and maintenance needs.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

90 Verified Reviews
5 stars
(67)
4 stars
(16)
3 stars
(5)
2 stars
(0)
1 star
(2)
by - Verified Customer March 06, 2017

Very friendly... good price for the work

by - Verified Customer March 05, 2017

Good service.

by - Verified Customer March 02, 2017

This was my first visit to Auto Correct Car Care. From the initial phone call to them, to going to the shop, all employees were very respectful, helpful and knowledgeable. I have recommended them to the neighborhood.

by - Verified Customer February 20, 2017

Top notch service facility & personnel.

by - Verified Customer February 14, 2017

Great people, resolved my problem.

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by - Verified Customer January 08, 2017

The employees were very engaging throughout the process while my car was there. They showed just as much determination and desire to diagnose and fix the problem as I have. They went above and beyond, and were able to fix a problem that had been going on for many years, which no other place was able to accomplish. They also provided me with a list of other things that should be addressed or to be cautious about but they did not pressure me into having any of those things fixed. They answered all of my questions to my satisfaction and made sure my car was working up to their standard as well as mine before releasing it to me.

by - Verified Customer January 19, 2017

Very please with the work done

by - Verified Customer January 12, 2017

Good customer service

by - Verified Customer January 09, 2017

I do like this shop, however I was very disappointed I did not receive a call with an estimate prior to work being done on my car as I indicated on my drop-off envelope. I mainly needed them to help me determine the problem and whether it's something I could fix on my own or needed them to do. My car is on it's last legs so if I can save money in any way possible I need to. The problem with my car could have easily been fixed at home and would have saved me money. Also, when I called to check on my car I was told I would receive a call shortly, but got the call hours later when it was already repaired. I was at work so unfortunately couldn't call again to check in, which is something I shouldn't have to do.

by - Verified Customer January 02, 2017

Great work as always.

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by - Verified Customer December 25, 2016

I just moved to the area and I am so glad I found this shop. Extremely honest and helpful. I am a client for life now.

by - Verified Customer January 03, 2017

I have been here a few times since moving to the area. I plan to continue to bring both of my vehicles to Auto Correct Care Care in the future as the work is of good quality at a fair price.

by - Verified Customer December 11, 2016

I feel I can trust this shop. Ben is very nice, friendly and helpful. I would highly recommend this shop to others.

by - Verified Customer December 25, 2016

I sent an email to get an estimate done and it was returned quickly, and they didn't just replace what was on the estimate, but did what was necessary for repair along with finding other things that needed immediate repair and were able to get those fixed same day for the same estimated price.

by - Verified Customer December 15, 2016

Ben was straight-forward, and I appreciate how he took his time to explain what upcoming repairs were needed, and showed proof of what he was talking about.

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by - Verified Customer December 21, 2016

Tire repair was performed quickly.

by - Verified Customer December 13, 2016

My experience was wonderful! The staff was patient and answered all of my questions. I felt as though pricing was completely fair, and that the work was executed correctly and efficiently. I will absolutely be back for any future car needs.

by - Verified Customer December 18, 2016

Primary reason for service was to replace both head lamps. They both had failed (one had been out and the other failed that day). The shop had my car before 8:00 on Tuesday. They didn't even begin work on the headlamp as of 4:45. I called requesting an update around noon and around 3 and I was reassured it would be ready. It wasn't. Because of the incorrect information, I didn't have a chance to rent a car for the following day, either. I work in Santa Clara. The car wasn't drive able without headlights. It got worked out by 5:00 the next day. I had to ask my boss to allow me to work from home for 2 days (instead of the 1 that was promised). The GM was apologetic. It was a bad experience all the same.

by - Verified Customer December 15, 2016

Great location fair prices!

by - Verified Customer December 06, 2016

Auto Correct Car Care was always professional with their interactions with me. I think the work they performed was quality but how do I know? There is no one that can tell me if any car place ripped me off or if the work they say needs done is truly necessary. This is true no matter where you go. The first car place to change this and automate it, will be a game changer.

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by - Verified Customer November 30, 2016

The staff were polite and very accommodating, professional, and gave me a range on what needed to be done ASAP and what could wait.

by - Verified Customer November 27, 2016

Ben & the rest of his crew are great to deal with. They give great insight on diagnosing repair options if needed.
I truly appreciate this shop.
Fred S

by - Verified Customer November 13, 2016

They took us right away and did a wonderful job.

by - Verified Customer November 10, 2016

Excellent shop! Grateful for their compassion and friendliness.

by - Verified Customer October 20, 2016

Ben is great. Knowledgeable, and understands I don't want to spend too much on repairs because we hope to get rid of it soon

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by - Verified Customer October 13, 2016

Took my 2005 Nissan Armada in for warranty repairs. They dealt with the company & relayed information back to us. Very professional & helpful. We use these guys for everything, even oil changes.

by - Verified Customer October 10, 2016

Awesome! They always do great work in a timely manner. They let me know the things I need to have done. I feel like they are family working on my car for me.

by - Verified Customer October 10, 2016

Great.

by October 04, 2016

Always courteous and give me estimates. Clean and reliable

by - Verified Customer September 27, 2016

Everything was explained to me up front, and then the job was followed through in a speedy manner. The cost ended up being slightly less than originally thought, thanks to their honesty. I truly get the overall impression that the mechanics at the shop are very detail-oriented and take pride in their work, and ownership expects the same from them. My experiences have been good at Auto Correct, and I now consider them my go-to mechanic shop.

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by - Verified Customer September 26, 2016

Have used them for years now. Always get excellent work for a reasonable price. Never feel like I'm being "sold" extra services I do not need

by - Verified Customer September 02, 2016

Everybody was kind and helpful. Also being a female I don't feel like they took advantage of me.

by - Verified Customer August 26, 2016

All work was done on time. The cost is what I was told it would be.

by - Verified Customer August 19, 2016

Great customer service. Trust work was required and repairs were completed as promised.

by - Verified Customer August 18, 2016

They do a great job of helping me plan out preventive maintenance to make it affordable and in smaller batches of expenses.

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by - Verified Customer August 17, 2016

Very accommodating for getting me an appointment on short notice

by - Verified Customer August 17, 2016

Work performed as estimated.

by - Verified Customer August 15, 2016

Very friendly and accommodating.

by - Verified Customer August 12, 2016

My truck was making a strange noise. They found the problem and my truck was back on the road the next day. Very happy with their service.

by - Verified Customer August 02, 2016

The service Ben provides is always outstanding. Ben honored a recently-expired coupon/gift card ($50). He is NOT condescending -- he doesn't talk down to customers on items that are the owner's fault -- and always explains things thoroughly.

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by - Verified Customer July 25, 2016

I like their work the best.

by - Verified Customer July 25, 2016

Service was great and honest.

by - Verified Customer July 22, 2016

I always receive an accurate diagnosis of my repair need, am given a reasonable price for my repair, and the work is completed in a timely manner. Excellent customer service!

by - Verified Customer July 19, 2016

Everyone is always friendly and helpful every time you go there.

by - Verified Customer July 19, 2016

Did oil change and thorough inspection very professionally.

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by - Verified Customer July 19, 2016

Brake system checked out; no unnecessary work performed.

by - Verified Customer July 18, 2016

Had A/C issues after personally replacing most of the coolant system and Auto Correct provided excellent service recharging the A/C.

by July 18, 2016

Took my car in for an oil change, but it seems every time I take my car there you receive an estimate for a couple thousand dollars of repairs that they recommend. I was told I needed over $3,000 for repairs so I got a 2nd opinion and it turns out I didn't need any of them.

by July 15, 2016

Friendly, honest, and helpful!

by - Verified Customer July 14, 2016

I got new tires, the windshield replaced, and an oil change. Staff is very knowledgeable and friendly!

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by - Verified Customer July 14, 2016

Provided friendly, thorough and timely auto repair service.

by - Verified Customer July 13, 2016

Good

by - Verified Customer July 11, 2016

We like taking all three of our vehicles to Auto Correct because we feel they are very trustworthy and priced competitively.

by - Verified Customer July 08, 2016

We had our brakes serviced at a dealership and they completely screwed up the job. I brought my car to Auto Correct and they fixed the problem - it's like the car is brand new again. We plan on having all our work done there from now on.

by - Verified Customer July 08, 2016

Ben and Tom always take the time to explain what repairs are needed to make sure our vehicles are running at their best.

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by - Verified Customer July 07, 2016

Service was timely, waiting room clean, cost of service reasonable.

by - Verified Customer July 07, 2016

I brought in my car last Friday afternoon because it was overheating. I know they were busy but Ben still took time to check out my car and test it out. He pumped some water in the system and got it running before the shop closed. Really thankful that he took the time to see me, because I really needed my car for the weekend... That's why I keep coming back.

by April 08, 2016

We've been very happy with them and have no reason not to recommend them.

by - Verified Customer April 08, 2016

Fast, friendly and efficient service.

by - Verified Customer April 06, 2016

Consistent & timely quality service.

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by - Verified Customer April 06, 2016

I like their honesty and prompt service, and the employees are very respectful and kind.

by April 05, 2016

No Problems.

by - Verified Customer March 31, 2016

They're great.

by March 30, 2016

It is a good shop and I am pleased with the service.

by - Verified Customer March 29, 2016

Friendly, honest, and good work. Clean, family-first shop.

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by - Verified Customer March 28, 2016

I like their customer care and honesty. They are fair.

by March 28, 2016

Overall good service. Price is competitive. The amount of time to get the service performed typically takes a little longer than normal. ie. an oil change never takes less than an hour.

by - Verified Customer March 25, 2016

I like their honesty and the prices.

by - Verified Customer March 18, 2016

I have been using Auto Correct Car Care service since they opened their door. I have had some very bad experiences with unqualified, employed servicemen at other car maintenance shops. I have found mechanics that I can trust not only with my life, but my daughter's. They are very professional, give attention to detail, and care about their customers.

by - Verified Customer March 03, 2016

Good knowledgeable service.

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by March 01, 2016

Good Service.

by - Verified Customer February 26, 2016

They do great work for reasonable prices.

by February 26, 2016

I think you do good work for a decent price.

by - Verified Customer February 25, 2016

I have found that the service level is very good. The staff informative. And last but certainly not least, I am confident that the people are trustworthy in their assessment of what needs to be done.

by - Verified Customer February 24, 2016

Friendly, full explanations of what will be done, what to expect. No surprises. That's the way customer service should be.

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by - Verified Customer February 24, 2016

I found them very honest and customer oriented.

by - Verified Customer February 18, 2016

Ben and the other guys are great. Don't try and take advantage of you like other shops.

by - Verified Customer February 15, 2016

Customer service has always been great.

by - Verified Customer February 12, 2016

They do good work and are friendly and helpful.

by - Verified Customer February 12, 2016

They listen to your concerns.

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by - Verified Customer February 10, 2016

Friendly staff, good price on services. They did not try to pressure me into additional service.

by - Verified Customer February 05, 2016

Great service.

by - Verified Customer January 30, 2016

They are very personable and honest.

by - Verified Customer January 27, 2016

They are friendly and I trust them.

by - Verified Customer January 27, 2016

Good customer service.

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by - Verified Customer January 15, 2016

Friendly and not pushy.

by - Verified Customer January 08, 2016

Great service.

by - Verified Customer December 24, 2015

I think they are liars and rip offs!

by - Verified Customer December 03, 2015

They are friendly, honest and do a great job. Prices are very reasonable.

by - Verified Customer October 10, 2015

Friendly. Accurate service.

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