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Auto Check Elite

(281) 978-2790
209 Verified Reviews
info@autocheckelite.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:00am to 6:00pm
T
7:00am to 6:00pm
W
7:00am to 6:00pm
Th
7:00am to 6:00pm
F
7:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

25551 Kingsland Blvd
Katy, TX 77494 USA

AUTO REPAIR EXPERIENCE

  • Matthew Roayaee, Owner
  • Established 2013
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience

Auto Check Elite Reviews

OVERALL RATING

209 Verified Reviews
5 stars
(163)
4 stars
(37)
3 stars
(3)
2 stars
(3)
1 star
(3)
by - Verified Customer May 16, 2017

It is my first time but I am sure I will return with all my other repairing later when needed.

by - Verified Customer May 15, 2017

I will recommend this shop to everyone I know.

by - Verified Customer May 11, 2017

Great!

by - Verified Customer May 09, 2017

I went to Auto Check Elite after a bad experience with a new person at my regular mechanic shop this morning. I had only been to this location once before to get a state inspection done, so I thought I'd give them a shot. While I was told at the old shop they MIGHT be able to look at my car sometime before 12, when I arrived at five minutes after 8 when they open, when I called Auto Check Elite they said they could check it out right away. When I arrived, I started talking to Alex about my issue. I had spoken to James on the phone, and he heard me and came out to say that he was how I spoke with and just letting me know that he was there and that they would check it out immediately as he promised. There was also a female associate there who was very nice and helpful as well, but I didn't catch her name. They offered me water and coffee multiple times, the whole place was very clean, and everyone was so friendly. After they checked out my car, Alex sat down with me and explained everything that was going to need to be done to fix my problem and explained everything about the pricing on great detail. They knew it would be an all day deal, so they set me up in one off their loaner cars, a newer model Toyota Camry which drove very well and was very clean and comfortable. Alex called me two separate times just to check in and update me on how the process was coming along, which was amazing because I'm used to not hearing anything until they are done. He called me again to let me know it was ready to go. Whenever I came to pick my car up, Alex was busy, so James took care of my payment. Alex walked me out to my car and discussed the work they did on it and welcomed me to come back anytime I need anything. Additionally, they did a complimentary inspection on my vehicle and found only two things that need to be replaced. One of these were my tires. When Alex provided me with a quote he gave me the entry level tire pricing as well as his recommended mid grade level tire pricing. I appreciate that he didn't try to pressure me into buying the tires today, and also that he provided me two choices. I will definitely come back for any car care needs and will recommend this shop to everyone.

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by - Verified Customer May 05, 2017

Fabulous customer service!

by - Verified Customer May 05, 2017

They knew I was trying to keep the cost down and tool the repair in 2 parts so if the first part worked it would cheaper. It worked and repair was reasonable.

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by - Verified Customer May 05, 2017

Excellent customer service!!!!!

by - Verified Customer May 05, 2017

Very friendly service!

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by - Verified Customer May 01, 2017

Excellent service, good people, good location, good prices.

by - Verified Customer April 28, 2017

Had a great experience getting my work done at Auto Check. They managed to fit me in for a (relatively) major repair, even though i scheduled at last minute on a weekend. The staff was super courteous and called to give me updates as the day progressed.

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by - Verified Customer April 21, 2017

Alignment done and am totally pleased!

by - Verified Customer April 20, 2017

Everything was great, thank you.

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by - Verified Customer April 20, 2017

Alex took great care of me, even providing a ride home and a ride back when my car was done. The car was washed and the rims sparkled. The only downside was the left turn signal. It was performing poorly, very intermittent. It worked perfectly for several days, but now it is back to intermittent. I need to bring it back.

by - Verified Customer April 14, 2017

Thank you!

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by - Verified Customer April 09, 2017

I've been having problems with my van and needed it checked out to see why it was not running correctly. It was partially repaired with suggestions to replace various items including the water pump, radiator hoses, and thermostat which I did. They looked it over saying that they couldn't find what was causing the problem I was experiencing, but suggested replacing items. Ok it needed maintenance and parts replaced. They test drove it and it never acted up. So I drove it home and did the repairs they suggested. Today I almost blew the engine taking my disabled spouse to the VA. It overheated and maxed the temperature gauge, it's never done that before. It's gotten hot, but not that hot. Now it's sitting in the parking lot unable to drive because it has no coolant. I feel like the information given me was not enough for this to happen as I was trying to find out why my van was giving me trouble. Looks like I was not able to figure out why in time my van was going to fail me.

by - Verified Customer April 06, 2017

The car was ready when promised. I am very pleased with the work.

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by - Verified Customer April 05, 2017

Thumbs up!

by - Verified Customer April 02, 2017

The shop workers were honest, reliable and thorough. I couldn't of asked for a better experience. I am so happy to have found this repair shop in Katy.

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by - Verified Customer April 02, 2017

You always do a good job on my Saturn and Mercedes Benz.

by - Verified Customer April 02, 2017

Perfect service, very professional, efficient.

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by - Verified Customer March 29, 2017

Unique, clean and the staff were nice and professional.

by - Verified Customer March 29, 2017

Extremely professional, clean environment. All employees were friendly. Will be back for future service.

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by - Verified Customer March 26, 2017

Nice service.

by - Verified Customer March 23, 2017

Excellent.

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by - Verified Customer March 22, 2017

Always good customer service, including a loaner while car being serviced.

by - Verified Customer March 22, 2017

Excellent customer service.

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by - Verified Customer March 21, 2017

An establishment that caters to the customer. I was impressed with the friendly people and the timely repairs!

by - Verified Customer March 19, 2017

Quick courteous and professional.

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by - Verified Customer March 17, 2017

Alex was very helpful. I'm not sure we actually needed everything done that we agreed to based on the 'assessment' information provided, but the vehicle runs great so I'm not complaining. I would have liked to have seen the worn and fouled parts. I'm always concerned that I'm getting talked into getting the left handed smoke bender replaced on the flactoid valve. All in all a good experience. We will be coming back simply because I like the way we were treated by everyone.

Reply from Auto Check Elite – by Auto Check Elite March 29, 2017

Good morning Lance. Thank you for the great review. We would have gladly shown you the worn parts no questions asked. We walk customers out to the vehicles all the time. Also your repairs come with a 3 year 36,000 warranty you are in good hands. We look forward to taking care of you in the future. Remind your next service adviser you are a visual person and would like to seen the worn item before proceeding with the repair. Have a wonderful day!

by - Verified Customer March 17, 2017

Just an oil change, but received good recommendations for additional maintenance.

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by - Verified Customer March 16, 2017

Amazing customer service as soon as you hit the door till you leave. You got my truck fixed in a timely manner and told me future problems to look for in my truck. Great job!

by - Verified Customer March 15, 2017

Very happy with service performed.

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by - Verified Customer March 13, 2017

Satisfied.

by - Verified Customer March 13, 2017

Very polite employees who explain everything very efficiently. No pressure.

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by - Verified Customer March 12, 2017

Very courteous and professional staff. Work completed within estimated time frame and cost was reasonable. Their staff/mechanics know what they are doing. Their ability to diagnose the problem with my car was excellent. Alex is very knowledgeable, polite and professional. I am very satisfied with the services they performed on my vehicle. If repair work requires longer time, they provide pick and drop shuttle service. I would definitely recommend this place. Keep up the good work!

by - Verified Customer March 12, 2017

I had an outstanding experience with this shop. The customer service was excellent and they went above and beyond for my car when it needed major repairs. It wasn't ready when promised because of the volume of work my car required and because of that, the shop made sure I had what I needed in the meantime. The price was more than fair, especially for such amazing quality of work and customer service. They have a customer for life!

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by - Verified Customer March 10, 2017

Service was quick and professional.

by - Verified Customer March 09, 2017

Great shop and excellent, prompt service.

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by - Verified Customer March 09, 2017

Little pressure/shame to change oil/synthetic every 3k/5k. I only get that pressure from oil change salespeople. At car sales/service they say 5/10k. No one gives un-biased opinion, they all have gain based off their opinions.

by - Verified Customer March 08, 2017

Outstanding customer service rendered by all. This business is above average and servicing.

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by - Verified Customer March 06, 2017

Great first time experience. Thank you.

by - Verified Customer March 03, 2017

Well ran operation. Happy to have discovered it!

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by - Verified Customer March 02, 2017

This was truly an awesome car repair experience! I will definitely be using your services going forward. Great job! And a BIG kiddos to the guy who helped me!!! He was very helpful and informative. And most of all I appreciate that he didn't take advantage of me because I am a female.

by - Verified Customer February 28, 2017

Great customer service.

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by - Verified Customer February 27, 2017

The staff at Auto Check Elite are Outstanding. I would highly recommend all my friends and family.

by - Verified Customer February 27, 2017

I'm glad to know that I know the owner. He was very polite at his Park Row shop so I'm glad he has something close to my home.

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by - Verified Customer February 26, 2017

Good experience great staff.

by - Verified Customer February 24, 2017

Excellent communication and very courteous customer service.

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by - Verified Customer February 23, 2017

Quick service.

by - Verified Customer February 22, 2017

The people were very friendly and explained all the work that was being done. Will be back again.

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by - Verified Customer February 22, 2017

Went to have a lug nut repaired and ended up with an alignment also.

by - Verified Customer February 21, 2017

Went to have my lugnuts fixed. They couldn't get to it that night so they gave a rental for fear of me driving. They did a awesome job.

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by - Verified Customer February 20, 2017

Performed excellent work in an efficient time.

by - Verified Customer February 20, 2017

Courteous and professional. Explained what was done.

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by - Verified Customer February 16, 2017

In for inspection. Completed in about 30 minutes

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Glad we could help. Thank you!

by - Verified Customer February 14, 2017

Great.

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by - Verified Customer February 12, 2017

Everyone was friendly and professional. The shop area was clean and well kept. I was impressed by the diverse knowledge of the staff.

by - Verified Customer February 09, 2017

Friendly and knowledgeable staff.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Courteous and pleasant customer. Thank you for the kind words.

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by - Verified Customer February 09, 2017

They where straight to the point on what they needed to get done. It was wonderful the on thing is that the price was really high for the things I needed on my SUV. Mrs. Krystina was very helpful and nice.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

It was our pleasure Brianna Thank you for coming back to see us. Have a blessed day!

by - Verified Customer February 08, 2017

Expert advise.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Several great minds put together to accomplish a common goal... Taking care of you!

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by - Verified Customer February 08, 2017

Awesome customer service highly recommend; great warranty.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

You are amazing.

by - Verified Customer February 07, 2017

Management always treats me with respect. I feel like I am the most important customer they have. Its almost a pleasure to have my car breakdown.

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by - Verified Customer February 05, 2017

Good service, friendly staff.

by - Verified Customer February 03, 2017

Great service.

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by - Verified Customer February 03, 2017

My first experience was over the phone with James, who gave me great advice. That's what convinced me to bring my next car to them. They worked on the brakes and did a great job. They even laid out a plan for repair for the entire year and were honest with what repairs were needed vs what was recommended. I'm definitely planning on bringing back my other cars to them.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Preventative maintenance is key! We want to keep you on the road on your budget. Thank you for the chance to take care of you

by - Verified Customer February 02, 2017

I had a front end alignment on my Ford F-250 heavy duty. It was bouncing down the road basically. After the alignment my truck handled like new. I was then able to put 2 new tires on the front end. I will recommend this shop to all my friends and family. Best experience ever at an auto repair shop.

Reply from Auto Check Elite – by Auto Check Elite February 14, 2017

We are very pleased we could help you. We look forward to taking care of you in the future. Have a blessed day!

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by - Verified Customer January 30, 2017

This shop did and alright job on my car. They left a portion of molding unfasten underneath the car. They also stated that in order to have an alignment i needed to buy other parts that were worn according to their specs. But i went over to BREAK CHECK and they fixed my problem and said i didn't need any other parts replaced at the time...so go figure that one!

by - Verified Customer January 30, 2017

Staff was very professional and friendly. Work was done as promised and I would recommend your shop to others. Keep up the good work!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you Barbara! We look forward to taking care of you again. Keep fighting! Have many more blessed days!

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by - Verified Customer January 29, 2017

Very good.

Reply from Auto Check Elite – by Auto Check Elite February 14, 2017

Thank you Robert. Have a blessed day!

by - Verified Customer January 27, 2017

Great ownership and management team. Treated me very fair!

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by - Verified Customer January 26, 2017

work was done second time correctly.

by - Verified Customer January 25, 2017

Excellent work. Fair pricing. Thanks.

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by - Verified Customer January 24, 2017

Excellent customer service. Very pleasant experience!!!

by - Verified Customer January 23, 2017

Nice facility!

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by - Verified Customer January 22, 2017

WOW! I am AMAZED at the HONEST mechanical expertise and superior customer service. Mechanics and a business you can trust! Truly unique! These Professionals are AWESOME! Thank you so much for treating me and my car like it was your own!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

You are awesome Susan. Thank you so much for giving us this great opportunity to take care of you. We look forward to seeing you again.

by - Verified Customer January 20, 2017

I was pleasantly surprised by the service.

Reply from Auto Check Elite – by Auto Check Elite February 25, 2017

Awesome to hear! Thank you for the opportunity to provide that service for you!

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by - Verified Customer January 20, 2017

Great experience! Shop is very clean and fun atmosphere. The people are so kind.

by - Verified Customer January 20, 2017

Excellent customer service and professionalism! I highly recommend this shop for all vehicle PMs and repairs.

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by - Verified Customer January 20, 2017

All employees at this location are very friendly, and very knowledgeable. They have always taken care of me and the needs for my vehicle. Keep up the good work!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Even better feeling having happy customers. If you love what you do its never work. Have a blessed day!

by - Verified Customer January 19, 2017

They are very courteous, and create a nice customer environment.

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by - Verified Customer January 17, 2017

Excellent service and place!

by - Verified Customer January 17, 2017

Excellent Customer Service!

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by - Verified Customer January 16, 2017

If you want anything done right, talk to Matthew the owner. The service writer didn't listen to customers very well and spoke negatively about other customers. Not a great experience until I spoke to the owner.

by - Verified Customer January 15, 2017

Fast and friendly service.

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by - Verified Customer January 15, 2017

Both Kristina and Mr. Oregon were very informative and kept me updated in the service.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you!

by - Verified Customer January 13, 2017

It was good.

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by - Verified Customer January 13, 2017

Great job as always..

by - Verified Customer January 12, 2017

I drive almost 20 miles to get my cars serviced at Auto Check Elite. I am certain that I bypass 100's of repairs establishments and dealers from my house to Auto Check Elite. It is always worth it. I highly recommend anyone in the greater Houston area to use Auto Check Elite!!!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

It is such and honor you would go out of your way for us. This is why we love what we do. Thank you for trusting our shop.

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by - Verified Customer January 12, 2017

Excellent service. Excellent work, Fair Prices. Why go anywhere else?

by - Verified Customer January 11, 2017

Friendly and very professional!

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by - Verified Customer January 09, 2017

Love the place. Friendly people doing quality work at a fair price.

by - Verified Customer January 06, 2017

Great Service!

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by - Verified Customer January 06, 2017

Great Job!!! I'm definitely going to be a lifetime customer.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

We wouldn't have it any other way. Welcome to the family!

by - Verified Customer January 03, 2017

It was good.

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by - Verified Customer January 03, 2017

Owner and front desk girl are wonderful! Kept me updated the whole time & a free loaner car during the repairs.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Pleasure is all ours thank you for the opportunity! Have a wonderful day!

by - Verified Customer January 03, 2017

I've been to the shop twice and both times the service was great. The front desk manager was very friendly and professional. She's very sweet with my kids and very helpful to me. The atmosphere is very cool and they make you feel welcomed and do their best to give great service to your automobile. I would highly recommend them to friends and family.

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by - Verified Customer January 01, 2017

. .

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

:-)

by - Verified Customer December 28, 2016

The price was right and even let me fix more because of it.

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by - Verified Customer December 28, 2016

This was the first visit to the shop and we're pleased with the service. It has become our shop of choice.

by - Verified Customer December 28, 2016

Great shop.

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by - Verified Customer December 26, 2016

Awaiting follow up visit.

by - Verified Customer December 26, 2016

Auto Inspection.

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by - Verified Customer December 26, 2016

Thank you!

by - Verified Customer December 25, 2016

For sure, I'll come back for further services if needed it.

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by - Verified Customer December 25, 2016

I had a great experience with shop, all the people were very helpful and willing to do whatever it took to get my car fixed! They went above and beyond!!

by - Verified Customer December 22, 2016

They exceeded my expectations, fully explained all repairs and even changed my tail light that I did not know was out. The mechanic made sure my alignment was correct. Staff was so friendly and helpful. They made getting this repair a great experience.

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by - Verified Customer December 22, 2016

The cost of our headlight repair was higher than we would have wished, but new brake pads and rotors were reasonably priced.

by - Verified Customer December 20, 2016

The problem was not fixed and it appeared I was being asked to have unneeded repairs done. It seems like just another rip off car repair facility. Sorry for both of us.

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by - Verified Customer December 20, 2016

They made getting the car repaired a very positive experience.

by - Verified Customer December 19, 2016

Great customer service!

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by - Verified Customer December 18, 2016

Excellent Service and very well trained personnel.

by - Verified Customer December 18, 2016

Everyone was friendly & knowledgeable!

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by - Verified Customer December 18, 2016

Very friendly service. This is a really nice place to do business. Thank you!

by - Verified Customer December 15, 2016

Every time I go to Auto Check Elite, they are professional and courteous. They've gone the extra mile every time I've been there.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

It was our pleasure. Thank you

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by - Verified Customer December 13, 2016

Great job!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Great Customer!

by - Verified Customer December 13, 2016

They fixed issues that were not done right in another shop. It's too early to tell if the repairs were done right at this point. Auto Check Elite explained what needed to be done to fix the issues.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you for coming to our shop. We know you had a lot of repairs from before. It was our pleasure to make things right. Have a blessed day!

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by - Verified Customer December 11, 2016

Fantastic! I was stranded and they sent a tow truck and loaner vehicle so I could continue all of my weekend events and while they fixed the car. Best customer service ever!

by - Verified Customer December 07, 2016

Excellent customer service, never felt pressured and my problem was fixed and my car was ready so quickly!

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by - Verified Customer December 06, 2016

Was just a state inspection.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

One of a kind customer! Thank you for the opportunity!

by - Verified Customer December 05, 2016

Work done well and on time. Staff efficient and courteous.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you for the opportunity!

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by - Verified Customer November 30, 2016

Matt is awesome and goes beyond expectations with customer service! Great repair shop!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Matt is a force to recon with! The team he has formed is one the Avengers can appreciate! We look forward to taking care of you and your family again.

by - Verified Customer November 30, 2016

Walked in for an alignment. Was going to wait for the repair. The tech took my car in first because he noticed I was waiting for it late in the day. Great service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you for sharing your experience Larry! We appreciate your business. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 30, 2016

Outstanding customer service!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Outstanding customer! Thank you for trusting us with your vehicle. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 29, 2016

Great expectations.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Great Customer!

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by - Verified Customer November 29, 2016

Excellent service, very professional staff and absolutely friendly.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You are wonderful Preneesha! We appreciate your business! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 28, 2016

Inspection.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you for allowing us to take care of your state inspection for you. Have a blessed day!

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by - Verified Customer November 27, 2016

My experience was over all : Excellent !

They have expert knowledge and attention to detail. I wouldn't take my car anywhere else, other than the Volvo dealer.

I actually prefer Auto Elite, they were extremely courteous and even took me to pick up my kiddo from school & to an appointment ... when we realized my car needed another hour. The shop is decorated very cool and clean and has excellent equipment for all a cars needs.

Reply from Auto Check Elite – by Auto Check Elite January 02, 2017

You are most welcome Dayna. Thank you for leaving us a review! We are so pleased we could help you and your family. Have a blessed day! Keep loving our Veterans! Happy New Year!

by - Verified Customer November 25, 2016

Very nice place it appears that they have highly trained employees who know their job and take care of the customer. It was great having everything explained to us to fix it the right way with out hidden charges. Awesome job done by all from the front to the top it was an awesome experience for both my wife and I and we are thankful to have them in the area. We will and already have recommended y'all to friends and family.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

This review is top notch! Thank you Tom. Could not have said it better ourselves. We look forward to adding to our family tree! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 25, 2016

I was very impressed with the shop. I was greeted immediately and my car was taken care of right away.The work was thoroughly explained. The work was done at a very reasonable price and it was guaranteed for 3 years or 30,000 miles.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Awesome to hear Stewart! Thank you for this great review. You can add on another 6,000 miles to that warranty! :) Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 24, 2016

Excellent.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Wonderful! We appreciate your business Scott! Thank you! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 24, 2016

Great service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Great customer! Have a blessed day Peter! Thank you sir!

-Auto Check Elite.

by - Verified Customer November 24, 2016

Good service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Chris! We appreciate your business. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 22, 2016

Great shop. Matthew knows his stuff and makes sure your car is taken care. The offer the best customer service and the prices are always less than anyone else. I will always bring my cars to them first.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

We dont want to take care of you one time. We want to take care of you for life! Welcome to the family! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 21, 2016

Friendly and professional staffs. Car was ready before the quoted time. Great place.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Charles for giving us awesome feedback! Have a blessed day!
-Auto Check Elite.

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by - Verified Customer November 21, 2016

Good work and done on time!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You are awesome Robert. Well Said. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 20, 2016

They completely got my car back into action!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Awesome! That is exactly what we like to hear. We appreciate your business. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 18, 2016

Overall it was a great service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Awesome to hear Abulbashar! It was a pleasure taking care of you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 17, 2016

Mathew and crew really take great care of our cars. Truly caring people!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You are so awesome Stacey! Thank you for such kind words. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 17, 2016

Good.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You were great! Thank you Zack! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 13, 2016

Felt I received excellent service done in a timely and friendly manner. Will definitely use again when I need to.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Awesome! We are looking forward to seeing you again.

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by - Verified Customer November 13, 2016

Very pleased with our experience. Will return for future needs too.

Reply from Auto Check Elite – by Auto Check Elite December 16, 2016

Welcome to the family! Thank you for trusting us with your vehicle! Merry Christmas!

by - Verified Customer November 10, 2016

Really recommended.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you!

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by - Verified Customer November 10, 2016

This is a good, clean and honest shop. I will take my cars back there again.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you Tim. We look forward to taking care of you again!

by - Verified Customer November 10, 2016

The counter manager, and shop Tech (Tray) were very hospitable, and professional. The owner was also very friendly, and accommodated my needs. I got the feeling of family while I was there. You can tell that they work as a team!!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Welcome to the family David! We look forward to taking care of you for life! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 10, 2016

Best of best.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

It is always a pleasure to take care of you sir! We appreciate you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 10, 2016

I was a first time customer. I do plan to return for future service. I did suffer some sticker shock on some proposed service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Charles! Treat the recommended repairs as a to do list. We want every customer to know the condition of their vehicle. Preventative maintenance is key to avoiding major repairs. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 09, 2016

Great service, very professional and comfortable waiting area.

Reply from Auto Check Elite – by Auto Check Elite December 16, 2016

Thank you Todd! It was a pleasure taking care of you! Merry Christmas!

by - Verified Customer November 08, 2016

I felt like the shop was very pushy and wanted to get anything done that day. I witnessed this with another customer while waiting for my car. They were pushing this person into doing anything they could get done today instead of waiting.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

We are sorry you felt that way. Every thing we do is usually same day service. Customers are not obligated to complete any repairs done they are not ready for. We are known for our fast service and our quality work. We also provide a 3 year 36,000 mile warranty. Thank you for expressing your opinion. We appreciate your business. Have a blessed day -Auto Check Elite.

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by - Verified Customer November 06, 2016

From the time I walked into the shop, I was very impressed the mechanics we're very nice and the shop looked phenomenal. I never felt pressured for anything at anytime I definitely will be back when repairs are needed on my car.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Candice! We appreciate this awesome feedback! We hope you have a blessed day!

-Auto Check Elite.

by - Verified Customer November 06, 2016

Outstanding Service all the time.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Al! We appreciate you Have a blessed day!

-Auto Check Elite.

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by - Verified Customer November 04, 2016

Thanks.

Reply from Auto Check Elite – by Auto Check Elite December 16, 2016

Thank you Sandra! We appreciate your business! Merry Christmas!

by - Verified Customer September 07, 2016

Excellent!

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you Zack for this great feedback! We hope you keep us in mind for your future needs. -Auto Check Elite.

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by - Verified Customer September 07, 2016

It was my first time I had a service and learned I could have saved time and cost at this shop. I gave me all the report in detail on test and repair during the process. My case was wheel alignment, which was very professional and convincing to me. I definitely go this shop again and recommend to my friends.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Fantastic to hear! We look forward to meeting the family! Thank you for taking the time to leave us this feedback. Have a blessed day!

-Auto Check Elite.

by - Verified Customer September 07, 2016

Very friendly, very reasonable, very accommodating.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

You are too kind Donna. Thank you for leaving us a review! Have a blessed day! -Auto Check Elite.

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by - Verified Customer September 06, 2016

IT WAS VERY PLEASANT.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

It was very nice to meet you Edison, Thank you for coming to spend time with us. Have a blessed day! -Auto Check Elite.

by September 06, 2016

Fun shop. Friendly staff. Lots to look at while waiting.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Anything we can do to make your day easier! Thank you! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer September 03, 2016

Very good service, fast.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Fast good service is what its all about! Thank you for trusting our shop with your vehicle. Have a blessed day!

-Auto Check Elite.

by September 03, 2016

They did great. The girl that helped us was sweet and helpful. They drove us to where we needed to be so we didn't have to wait.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Anything we can do to help your day go by smoother! Your life should not stop just because of car trouble! Thank you for trusting our shop. Have a blessed day! -Auto Check Elite.

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by - Verified Customer September 02, 2016

Friendly and very knowledgeable technicians!

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you for taking the time to leave this for us! We appreciate it very much. Have a blessed day!

-Auto Check Elite.

by - Verified Customer September 02, 2016

Great job repairing my Jeep quickly. Very friendly staff, I had Krystina helping me. I've already recommended your shop to several of my friends in the Katy area.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Awww Thank you Taylor! Khrystina is awesome! Please send them our way we will take good care of your family and friends! Have a blessed day!

-Auto Check Elite.

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by September 01, 2016

Good services.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you random citizen! Have a blessed day!

-Auto Check Elite.

by - Verified Customer August 31, 2016

Service for an experience that comes close to working with James and Matthew at this new shop. You go the extra mile for me and kept up with me daily with options, talk about genuine care in excellent customer service. I will recommend this to everyone! Find Khrystina for help and you'll understand what I'm attempting to communicate.

Derly Trevino
HMG

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

You are so kind Derly! We look forward to seeing you again and again thank you for being a loyal kind customer. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer August 31, 2016

Super Friendly.....great service!

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you for these kind words Paula! Have a blessed day!

-Auto Check Elite.

by - Verified Customer August 27, 2016

It's not the cheapest option, but it is the best, and nowhere near as expensive as some other shops.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Cheap is not always a good thing especially when it comes to your safety! Thank you for choosing us! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer August 27, 2016

Very professional and friendly.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Rhonda, Have a blessed day!

-Auto Check Elite.

by - Verified Customer August 01, 2016

Matt and the staff were warm and open.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Sam! We are happy we could help! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer August 01, 2016

I feel like the service and repairs were honest. That's my biggest worry about automotive shops.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We make it a point for all of our staff to sleep well at night. Honesty is our first priority. Thank you Janet for giving us a chance. Have a blessed day!

-Auto Check Elite.

by July 30, 2016

A service was forgotten and was not done. Manger was professional about it. Apologized, and took care if the problem. The cashier was not receptive when I called to let her know of the problem. No apology over the phone or anything. When I came in, she asked if I was sure the service was not done as if I was lying. It was a windshield wiper. I told her it's still the old one and she said am I sure. Huh? Then she said she will get someone to look at it. I did not like her attitude and her customer service. I will come back here because everyone else is good but some people won't because of her and that's a shame because I do like the manager. He was professional and took care of me.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We apologize again, Thank you for giving us a chance to fix our mistake. We hope to have the opportunity to take care of you in the future. Thank you for your patience and understanding. Being a new business we will do our best to make the changes necessary to accommodate your needs. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer July 30, 2016

Excellent service. I brought my truck in on a Saturday afternoon not expecting it to be returned until Monday. The team worked late and returned my vehicle Saturday evening.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Patrick. We take alot of pride and making you happy! Have a blessed day!

-Auto Check Elite

by - Verified Customer July 30, 2016

Friendly, quick, worked us in at the last minute, good job for a reasonable price.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear Ken, Thank you for giving us a chance! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer July 23, 2016

Super job

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Super customer! Thank you Counte! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 23, 2016

Very professional and top notch experience.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you very much David! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer July 22, 2016

Best customer service and best auto repair shop in Houston.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear Faisal! We appreciate your business! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 18, 2016

Very good people who did a great job on my car.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Great customer! Thank you Richard. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer July 18, 2016

Incredibly satisfied with my experience. Everything was done in a timely manner. I wasn't stranded without my car, as I was provided with a loner car. Once I got my car back, I realized that Matt and his team went out of their way to make sure all the details were perfected!

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear Harkeerat! We are going the extra mile to change the face of automotive shops! It feels great to hear you are happy! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 16, 2016

Had an inspection. Quick and easy service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Victor. We are happy we made it easy for you! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer April 16, 2016

Great customer service. The owner takes a personal interest.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Jim! Good leaders empower the team! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 16, 2016

It was good they solved the problem and I appreciate the communication from the staff.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Communication is key! We are pleased we made you comfortable with our service. Thank you Carlos, Have a blessed day!

-Auto Check Elite.

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by - Verified Customer April 15, 2016

They are very simple to make appointments, they have a very friendly staff, they did the work quickly and friendly without any issues.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We have multiple ways to make an appointment! Thank you for utilizing our services! We are pleased you are happy! Thank you for coming into our shop Aldo. Have a blessed day!

-Auto Check Elite.

by April 14, 2016

I thought they were great. They are a really good company and they didn't try to sell me a bunch of services that I didn't need. Also they were really nice to my kids in the waiting room.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear family is very important and the reason we take our business so seriously. We know how hard it is to not have your vehicle. Thank you for trusting our shop. Have a blessed day!

-Auto Check Elite.

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by - Verified Customer April 13, 2016

Good, fast, and the price is reasonable..

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Xu! We appreciate your business. Have a blessed day!

-Auto Check elite.

by - Verified Customer April 12, 2016

Good service and people are really polite and helpful.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Maria for your kind words! We appreciate you. We look forward to taking care of all your vehicle needs. Have a blessed day!

-Auto Check elite.

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by - Verified Customer April 11, 2016

The Work was great. They did everything they said they would and on time. Their customer service is excellent.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you for giving us a chance Bennie, We appreciate you sharing the love! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 08, 2016

The guys came and grabbed my vehicle and took it back. They told me exactly what was wrong with it. I told them I didn't have a lot of money and they helped me out with the pricing so I could get back into a good car for a good price. When I got it back, they had even washed it for me.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We are very pleased we could help. Thank you for giving us a chance to take care of you! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer April 05, 2016

It was alright, just a little expensive.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We apologize you were not completely pleased. Keep in mind we do offer 3 year 36,000 mile warranty and only apply original parts. We also offer loaner vehicles based on availability as a courtesy for major repairs. Please keep us in mind for the future. Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 04, 2016

It was a very good experience. Serviced well, done in a timely manner. Clean job. Personable people.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Happy to hear Craig! Thank you for spending time with us! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer April 04, 2016

It was amazing. It was great. I would recommend them.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

You are amazing! You are great! Thank you Shawn! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 02, 2016

They were able to get what I wanted done in a reasonable amount of time.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Paul! We appreciate your business! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer March 31, 2016

It was a great experience. They fixed everything. They performed the maintenance my car needed. My car is in great shape. My car is running great.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Its awesome when your car runs like it should! Thank you Kevin for trusting our shop with your sweet ride! Have a blessed day!

-Auto Check Elite

by March 31, 2016

They have very good customer service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We love you too random citizen! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer March 30, 2016

I was satisfied with the service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We were satisfied with the customer! Thank you Muhammed! Have a blessed day!

-Auto Check Elite.

by - Verified Customer March 28, 2016

I had a situation where I was up at the race track and broke a lug nut in the middle of the afternoon. They stayed late and took care of it so I could go home the next day. They went above and beyond to provide a wonderful experience.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Its always a pleasure to see you James. We look forward to keeping you on the track! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer March 21, 2016

It was very great. He even gave me a free oil change. Very, very kind and helpful. Just great customer service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Its all about you! We want to take care of you for life not just one day! Have a blessed day!

-Auto Check Elite.

by - Verified Customer March 14, 2016

It was great, Matthew and Michelle were helping me and they did an amazing job.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Toni! We appreciate your business. Have a blessed day!

-Auto Check Elite

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by - Verified Customer March 09, 2016

It was a good experience, they had a fair price and they gave me a ride home which was helpful.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We are very happy you had a great time! Thank you for trusting our shop. Have a blessed day John!

-Auto Check Elite.

by - Verified Customer March 09, 2016

They have state of the art equipment, and the shop is extremely clean. Matthew, the owner, is awesome!

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

You are awesome Mike! Thank you sir! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer March 09, 2016

It was very good service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Luis! We appreciate your business! Have a blessed day!

-Auto Check Elite.

by - Verified Customer February 29, 2016

They provided me with exceptional service. I was treated like I was important, and the job was done professionally. I have no complaints whatsoever.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We have no complaints on our end Steve, you are very important thank you for trusting us with your vehicle. You are an exceptional customer! Have a blessed day!

-Auto Check Elite.

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by - Verified Customer February 25, 2016

Excellent customer service. Great location. Very easy to access to the shop from the freeway.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Corina. Its all about location, good people and Excellent customers. Have a blessed day!

-Auto Check Elite.

by - Verified Customer February 20, 2016

Nice people working. They are experienced and they know what they are doing and they deal with the customers well.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Sam! You are an excellent customer! We appreciate you trusting our shop. Have a blessed day!

-Auto Check Elite.

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by February 10, 2016

Clean environment. Very friendly customer service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We love you too random citizen! Have a blessed day!

-Auto check Elite.

8 verified customers did not leave comments but provided these ratings:
by Ram, Ruben, Macayla
by Mark
by Eric, Carl, Kevin, Rodney

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
97

Auto Check Elite has been serving the community of Katy and the surrounding area since 2013. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "helpful”, “friendly”, “amazing”, “professional” and "excellent". This location features a team of experienced automotive professionals lead by an ASE certified master technician. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, loaner vehicles, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Auto Check Elite

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