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Auto Check Complete Car Care

1539 Cypress Station, Houston, TX 77090 Map & directions

Call Now: (281) 915-4201

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About Auto Check Complete Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
100
Tools & Equipment (?)
87
Customer Service (?)
95
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Auto Check Complete Car Care is Matthew Roayaee's 2nd RepairPal Certified shop. This location is the new kid on the block and is following in the footsteps of it's sister shop. It is staffed with a crew of veteran automotive technicians who are ASE Certified and have a long history of ongoing training. Matthew has provided them with some of the best automotive tools and computer diagnostic equipment available so this team is well positioned to make professional, fixed-right-the-first-time repairs to your vehicle. These repairs range from complex emissions related repairs to tires and wheel alignment. They are also a State of Texas emissions inspection station. All work is backed with an industry leading 36-month / 36,000-mile warranty. For your convenience they offer a local shuttle service, loaner vehicles, and early bird drop-off. A very clean, comfortable waiting area with wireless Internet is available for your comfort.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Coffee Early Bird Dropoff Rental Car Senior Discount
Service Guarantee Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Auto Check Complete Car Care
Verified Customer
February 24, 2014

I was a former customer of AutoCheck several years ago and I was very displeased. I ran across a Groupon last week for their services and I was in need of an alignment and had limited funds so I decided that I would give them another try since it wasn't anything major. Well I discovered they were under new management and had a completely different feel. Matt was wonderful! He took me home and picked me up so that I wouldn't have to wait at the shop. He was very polite and such a gentleman. I received great and speedy service and the respect I was given was priceless!

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Auto Check Complete Car Care
Verified Customer
February 27, 2014

Awesome and professional service.

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Auto Check Complete Car Care
Verified Customer
February 27, 2014

They were very thorough in their inspection of my vehicle. We had a minor communication error when I received my last repair, but was resolved immediately!

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Auto Check Complete Car Care
Verified Customer
February 26, 2014

They are very helpful and knowledgeable.

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Auto Check Complete Car Care
Verified Customer
February 25, 2014

I was very satisfied with the customer service and the work that was done on my car. They called me the next day to check on me to see if I was satisfied...

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Auto Check Complete Car Care
Verified Customer
February 21, 2014

Even though I came in on a Saturday and they had a full schedule, they got me in right away and out in fifteen minutes. I really appreciated that. The repair was done efficiently and at a good price.

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Auto Check Complete Car Care
Verified Customer
February 19, 2014

Everybody was nice. Everything was great. They are far out but I was going to school and that was okay.

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Auto Check Complete Car Care
Verified Customer
February 14, 2014

They are great with customers.

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Auto Check Complete Car Care
Verified Customer
February 11, 2014

Work was done correctly and have had no issues.

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Auto Check Complete Car Care
Verified Customer
February 05, 2014

To expensive.

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Auto Check Complete Car Care
Verified Customer
January 29, 2014

Experts in car service repairs and very satisfied with the results. However, during the repairs my front grill on my vehicle was broken (i.e. I believe during the process of changing my timing belt) I wasn't advised on this until I notice the next day during wash my vehicle. I did not report the issue after noticing the part broken; I just took it as part sometime things happen during service.

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Auto Check Complete Car Care
Verified Customer
January 28, 2014

They called to follow up with me. The work was fine.

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Auto Check Complete Car Care
Verified Customer
January 22, 2014

High prices compared to other places.

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Auto Check Complete Car Care
Verified Customer
January 15, 2014

My dissatisfaction comes in regard to the phone conversation with Terrance. In his honesty he point blank told me his higher charges for parts were because the up-charges were the way he made his living, and further explained he didn't appreciate me bringing in my own parts in the first place . Even after Matthew had said I could. After having previously been given a quote by Terrance, I had called Matthew that Terrance quotes for parts had been much higher than neighboring repair shops I'd called, and much much higher than the neighboring parts store . Because of this it would make more economical since to either bring my own parts or use one of the other repair shops . Matthew understanding this, told me that I could bring in my parts but they could not give a warranty on the service . His understanding had won me over soooo much that I had started a prepaid balance for this replacing of brake shoes and serpentine belt, and was planning to keep building my prepaid balance for future oil change, stickers and so forth for both me and my brother . I had already build a plus-credit of 320.00. Being an old lady with an old car I thought I had found a trust worthy service center . But Terrance honesty was sooo carelessly hurtful, I vowed never to come back again even though I understood his upping part prices was a way of him making a living, I wish he could have understood that I am simply trying to survive in a fixed income living as well. I wish Terrance would had told me he didn't appreciate my business in the manner of which I could afford from the beginning BEFORE I began setting up my saving account for future services. The world is changing, we need to work with one another the best we can.

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Auto Check Complete Car Care
Verified Customer
January 13, 2014

Excellent customer service including follow up car care.

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Auto Check Complete Car Care
Verified Customer
January 11, 2014

They are attentive, professional, prompt and have good customer service.

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Auto Check Complete Car Care
Verified Customer
December 27, 2013

They are always doing whatever they can to keep my car running, and do what they need to do to make it right. I think they are really good and they are the only shop I go to.

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Auto Check Complete Car Care
Verified Customer
December 09, 2013

Excellent service.

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Auto Check Complete Car Care
Verified Customer
December 05, 2013

They are close to me, the first time I went they were very helpful and I run over there. They are helpful, have quick service, and everything is explained to me.

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Auto Check Complete Car Care
Verified Customer
November 19, 2013

I have been going there many years. I am happy with their work.

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5 verified customers did not leave comments but provided these ratings:

(3) by 3 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(281) 915-4201

Auto Repair Experience

  1. Matthew Roayaee , Owner
  2. Established 2013
  3. 1 ASE Master Auto Technician
  4. 40 Years of Car Repair Experience