Auto Check Complete Car Care
1539 Cypress Station, Houston, TX 77090 Map & directions
Call Now: (281) 915-4201
“Awesome and professional service.”
“I was a former customer of AutoCheck several years ago and I was very displeased. I ran across a Groupon last...”
“They are great with customers.”
“Excellent customer service including follow up car care.”
“They are always doing whatever they can to keep my car running, and do what they need to do to make it right....”
“I have been going there many years. I am happy with their work.”
About Auto Check Complete Car Care
RepairPal’s Comprehensive Evaluation
Auto Check Complete Car Care is Matthew Roayaee's 2nd RepairPal Certified shop. This location is the new kid on the block and is following in the footsteps of it's sister shop. It is staffed with a crew of veteran automotive technicians who are ASE Certified and have a long history of ongoing training. Matthew has provided them with some of the best automotive tools and computer diagnostic equipment available so this team is well positioned to make professional, fixed-right-the-first-time repairs to your vehicle. These repairs range from complex emissions related repairs to tires and wheel alignment. They are also a State of Texas emissions inspection station. All work is backed with an industry leading 36-month / 36,000-mile warranty. For your convenience they offer a local shuttle service, loaner vehicles, and early bird drop-off. A very clean, comfortable waiting area with wireless Internet is available for your comfort.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|Coffee||Early Bird Dropoff||Rental Car||Senior Discount|
|Service Guarantee||Shuttle||Wireless Internet|
Customer Reviews 25 verified reviews25 Sort by: Date |
I was a former customer of AutoCheck several years ago and I was very displeased. I ran across a Groupon last week for their services and I was in need of an alignment and had limited funds so I decided that I would give them another try since it wasn't anything major. Well I discovered they were under new management and had a completely different feel. Matt was wonderful! He took me home and picked me up so that I wouldn't have to wait at the shop. He was very polite and such a gentleman. I received great and speedy service and the respect I was given was priceless!
Experts in car service repairs and very satisfied with the results. However, during the repairs my front grill on my vehicle was broken (i.e. I believe during the process of changing my timing belt) I wasn't advised on this until I notice the next day during wash my vehicle. I did not report the issue after noticing the part broken; I just took it as part sometime things happen during service.
My dissatisfaction comes in regard to the phone conversation with Terrance. In his honesty he point blank told me his higher charges for parts were because the up-charges were the way he made his living, and further explained he didn't appreciate me bringing in my own parts in the first place . Even after Matthew had said I could. After having previously been given a quote by Terrance, I had called Matthew that Terrance quotes for parts had been much higher than neighboring repair shops I'd called, and much much higher than the neighboring parts store . Because of this it would make more economical since to either bring my own parts or use one of the other repair shops . Matthew understanding this, told me that I could bring in my parts but they could not give a warranty on the service . His understanding had won me over soooo much that I had started a prepaid balance for this replacing of brake shoes and serpentine belt, and was planning to keep building my prepaid balance for future oil change, stickers and so forth for both me and my brother . I had already build a plus-credit of 320.00. Being an old lady with an old car I thought I had found a trust worthy service center . But Terrance honesty was sooo carelessly hurtful, I vowed never to come back again even though I understood his upping part prices was a way of him making a living, I wish he could have understood that I am simply trying to survive in a fixed income living as well. I wish Terrance would had told me he didn't appreciate my business in the manner of which I could afford from the beginning BEFORE I began setting up my saving account for future services. The world is changing, we need to work with one another the best we can.
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