Worst experience ever since dealing with this shop.
I really like Auto Check Complete Ca Care. It can get a little expensive sometimes, but they make up by washing my car which I love. I don't think they send out enough coupons, but I will continue to support that shop because I like the atmosphere and they will work with you if they can
Awesome and professional service.
They were very thorough in their inspection of my vehicle. We had a minor communication error when I received my last repair, but was resolved immediately!
They are very helpful and knowledgeable.
I was very satisfied with the customer service and the work that was done on my car. They called me the next day to check on me to see if I was satisfied...
I was a former customer of AutoCheck several years ago and I was very displeased. I ran across a Groupon last week for their services and I was in need of an alignment and had limited funds so I decided that I would give them another try since it wasn't anything major. Well I discovered they were under new management and had a completely different feel. Matt was wonderful! He took me home and picked me up so that I wouldn't have to wait at the shop. He was very polite and such a gentleman. I received great and speedy service and the respect I was given was priceless!
Even though I came in on a Saturday and they had a full schedule, they got me in right away and out in fifteen minutes. I really appreciated that. The repair was done efficiently and at a good price.
Everybody was nice. Everything was great. They are far out but I was going to school and that was okay.
They are great with customers.
Work was done correctly and have had no issues.
Experts in car service repairs and very satisfied with the results. However, during the repairs my front grill on my vehicle was broken (i.e. I believe during the process of changing my timing belt) I wasn't advised on this until I notice the next day during wash my vehicle. I did not report the issue after noticing the part broken; I just took it as part sometime things happen during service.
They called to follow up with me. The work was fine.
High prices compared to other places.
My dissatisfaction comes in regard to the phone conversation with Terrance. In his honesty he point blank told me his higher charges for parts were because the up-charges were the way he made his living, and further explained he didn't appreciate me bringing in my own parts in the first place . Even after Matthew had said I could. After having previously been given a quote by Terrance, I had called Matthew that Terrance quotes for parts had been much higher than neighboring repair shops I'd called, and much much higher than the neighboring parts store . Because of this it would make more economical since to either bring my own parts or use one of the other repair shops . Matthew understanding this, told me that I could bring in my parts but they could not give a warranty on the service . His understanding had won me over soooo much that I had started a prepaid balance for this replacing of brake shoes and serpentine belt, and was planning to keep building my prepaid balance for future oil change, stickers and so forth for both me and my brother . I had already build a plus-credit of 320.00. Being an old lady with an old car I thought I had found a trust worthy service center . But Terrance honesty was sooo carelessly hurtful, I vowed never to come back again even though I understood his upping part prices was a way of him making a living, I wish he could have understood that I am simply trying to survive in a fixed income living as well. I wish Terrance would had told me he didn't appreciate my business in the manner of which I could afford from the beginning BEFORE I began setting up my saving account for future services. The world is changing, we need to work with one another the best we can.
Excellent customer service including follow up car care.
They are attentive, professional, prompt and have good customer service.
They are always doing whatever they can to keep my car running, and do what they need to do to make it right. I think they are really good and they are the only shop I go to.
They are close to me, the first time I went they were very helpful and I run over there. They are helpful, have quick service, and everything is explained to me.
I have been going there many years. I am happy with their work.