Auto Centric

✓ RepairPal Certified
5355 Plainfield Ave NE
Grand Rapids, MI 49525 USA
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7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(616) 347-6770
33 Verified Reviews

Auto Repair Experience

  • Tom & Deb Ham, Owners
  • Established 1978
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience
RepairPal Scorecard

Auto Centric is a family owned and operated business that has been proudly serving Grand Rapids and the surrounding area since 1978. This very experienced and well trained team has at their disposal the shop equipment we would expect to see at a RepairPal Certified shop. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 12 month / 12,000 mile warranty for your peace of mind. Recent customers described this shop to us as, "trustworthy", "reliable", "outstanding", "friendly", and "professional". A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Auto Repair Experience

  • Tom & Deb Ham, Owners
  • Established 1978
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


  • ASA
  • Bosch Service Network
  • iATN

Message from the Shop

-Honda Acura & Lexus Toyota Specialists
-All Makes Auto Repairs
-Serving: Rockford 49341, East Grand Rapids 49506, Forest Hills 49546, Belmont 49306, Ada 49301, Cascade, Grand Rapids 49505
-Rental cars, shuttle service, pick-up and delivery
-Bumper to bumper complete service
-AAA Approved Auto Repair
-Bosch Authorized Service
-Family owned since 1978
-ASE certified technicians
-Fixed right the first time
-We will beat or match all dealer coupons, specials and estimates
-24 hour towing AAA: 800-AAA-6424 or Non-AAA: 616-363-9500
-Open 5 days with 24 hour drop-off

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

33 Verified Reviews
by - Verified Customer June 08, 2015

The service is good; the prices seem fair and I feel that they have proved themselves over time. Professional facilities and people also add to the confidence of quality.

by - Verified Customer June 03, 2015

The quote was accurate, the work was performed quickly and the office was clean and professional.

by - Verified Customer May 26, 2015

Service is prompt and I was given a loaner car.

by - Verified Customer May 24, 2015

Quick attentive service.

by May 23, 2015

Great Service and they stand behind their work.

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by - Verified Customer May 21, 2015

Excellent service.

by - Verified Customer May 09, 2015

Work is done right. Price is right and all of the people working there are friendly.

by - Verified Customer May 06, 2015

Good service.

by - Verified Customer May 02, 2015

Good Service.

by - Verified Customer May 01, 2015

Great customer service, they always do a great job, and if there is a problem they make sure its taken care of.

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by - Verified Customer April 30, 2015

Consistent and honest, good service.

by - Verified Customer April 22, 2015

Great service, friendly and competent staff, but very high prices.

by - Verified Customer April 21, 2015

Reliable & honest.

by - Verified Customer April 19, 2015

The staff is great to deal with.

by - Verified Customer April 14, 2015

Clean shop and clean techs. Good knowledge of work needed. Very nice service manager and time of completion.

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by - Verified Customer April 11, 2015

I've been going there for years--even after they moved several miles away. They do very good work and correct any of their very rare mistakes without a hassle. The same mechanics usually work on mine car, so I don't get some stupid run-around of redoing things. And, they have better records for my cars than my doctor has for my fat little body.

by April 07, 2015

I have been going there for years because they have always fixed my problems.

by - Verified Customer March 26, 2015

Over priced when work was done.

by - Verified Customer March 18, 2015

I like this shop.

by - Verified Customer March 16, 2015

I completely trust my car repairs there and they are always willing to get my car in ASAP.

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by March 15, 2015

Good service.

by - Verified Customer March 09, 2015


by - Verified Customer March 08, 2015

This shop tells the truth, does good work, and has fair prices.

by - Verified Customer March 05, 2015

They've taken car of me for years, and are very thorough. They also are very knowledgeable & fair.

by - Verified Customer March 04, 2015

Great price and great service.

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by - Verified Customer March 03, 2015

Auto Centric is a fair company, they tell you if your vehicle is worth the repairs or not.

by - Verified Customer March 02, 2015

Outstanding service.

by - Verified Customer March 01, 2015

Efficient service.

by - Verified Customer February 28, 2015

They fixed my air conditioning.

by - Verified Customer February 26, 2015

Good service with a smile and good price.

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by - Verified Customer February 09, 2015

Efficient, quick, nice.

by - Verified Customer February 06, 2015

Customer service is not good.

1 verified customer did not leave comments but provided this rating:
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