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Auto Care on Eldridge

(713) 597-3837
31 Verified Reviews
daniel@autocareoneldridge.com

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:00am to 5:30pm
T
7:00am to 5:30pm
W
7:00am to 5:30pm
Th
7:00am to 5:30pm
F
7:00am to 5:30pm
S
8:00am to 5:00pm

ADDRESS

6259 North Eldridge Parkway
Houston, TX 77041 USA

AUTO REPAIR EXPERIENCE

  • Daniel Collette, Manager
  • Established 1995
  • 4 Auto Repair Mechanics on Staff
  • 125 Years of Car Repair Experience

Auto Care on Eldridge Reviews

OVERALL RATING

31 Verified Reviews
5 stars
(19)
4 stars
(8)
3 stars
(3)
2 stars
(0)
1 star
(1)
by - Verified Customer May 11, 2017

I tell everyone about this shop and love it there!!!

by - Verified Customer April 26, 2017

I have taken my vehicle there numerous times and the staff is always courteous. They call to explain what issues they found with the vehicle and for authorization to continue with the repairs.

by - Verified Customer March 30, 2017

Great!

by - Verified Customer March 12, 2017

I have been coming to this shop for several years and I always receive good service at a fair price. I appreciate their honesty and have never been pressured into making unnecessary repairs.

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by - Verified Customer March 09, 2017

Friendly prompt service for a fair price.

by - Verified Customer March 02, 2017

Delivered as promised at a reasonable price.

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by - Verified Customer February 16, 2017

Good experience. Helpful. would definitely recommend Auto Care.

by - Verified Customer January 30, 2017

My vehicle was there 30 minutes and I was charged $105hr for labor and $63 for a $18 part. Now this is my second time bringing my car there the first time they had it for 4 hrs and only charged $80hr. I honestly feel completely ripped off. But the work was good but ridiculous with the price.

Reply from Auto Care on Eldridge – by dbcollette February 16, 2017

Hello Chere,

We, along with most automotive repair facilities in fact, operate on what's known as a flag labor rate system. Pricing mechanic work by flag rate or book rate uses industry labor guides to determine the labor cost of the repair job. The shop manager or owner looks up the time required for a specific repair in an industry database that lists how long the task should take. For example, changing the radiator in a certain model may be rated as a 4.5 hour job. Thus the flag hours for the work are 4.5 and the customer will pay for 4.5 hours of labor, even if the work is completed sooner. This is common industry practice and 99.9% of shops use this pricing model.

A side note, our hourly is $105 per hour, which is actually low when compared with competing shops in the area. Our labor rate has not been anywhere near the $80 mark since the late 90's. I would however like to look further into the part you were overcharged for, if you would be able to provide us with your invoice number, I'd be happy to look further into this for you. You can reply here, or reach me at Daniel@AutoCareOnEldridge.com

Thanks,

Daniel Collette
Marketing & Social Media Manager

Auto Care On Eldridge
6259 N. Eldridge Pkwy
Houston, Tx 77041
713-466-9300

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by - Verified Customer January 19, 2017

Great service

by - Verified Customer August 19, 2016

They were good. They gave me a very good estimate and did the job pretty well.

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by - Verified Customer August 18, 2016

They are very kind. They assisted me with my financial needs.

by - Verified Customer August 18, 2016

They were very good.

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by - Verified Customer August 17, 2016

It was great. I went over there because I had a problem with my vehicle and the guys told me to stay in the car. They found out the problem and they got it fixed. They were that quick.

by - Verified Customer August 10, 2016

They always take good care of me. If they see something that needs to be corrected, I trust them. The prices are fair. The people are very accommodating and helpful.

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by - Verified Customer August 09, 2016

Good service.

by - Verified Customer August 04, 2016

They are nice people. It was good service. We liked it.

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by - Verified Customer August 02, 2016

It was very good. The staff is very friendly.

by - Verified Customer July 29, 2016

They are very efficient and respectful.

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by - Verified Customer July 25, 2016

We were very satisfied. They did it very quickly. They usually pick me up and take me home. They are very considerate. They are very professional.

by - Verified Customer July 24, 2016

They just seem like an honest place. I have been taking my truck there for quite a few years. I have never had any issues with them. Everyone that works there is really nice.

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by - Verified Customer July 14, 2016

It was awesome. They took care of me. I do my personal and company stuff there.

by - Verified Customer July 10, 2016

I take my vehicle there for all the inspections and oil changes. They are extremely nice and prompt. The car is ready when they say it will be ready. They don't try to overcharge. They are very honest, nice guys with competitive prices.

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by - Verified Customer July 10, 2016

My experience is always good. They get the job done quickly. They are a little expensive.

by - Verified Customer July 08, 2016

It was good. They are pretty friendly. They do what I ask them to do. If there is a problem, they'll fix it.

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by - Verified Customer July 08, 2016

It was very quick. They diagnosed the problem right away. They were quick and cheap to fix it.

by - Verified Customer July 07, 2016

They are the best repair shop in Houston.

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by - Verified Customer July 07, 2016

It is okay. They are very nice. I had to take my vehicle to the dealership for the same issue.

by - Verified Customer July 05, 2016

I got my axle and brakes resurfaced. They do a decent job. I''m not always in the loop with what is going on.

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by - Verified Customer June 30, 2016

They changed the oil.

by - Verified Customer June 30, 2016

They do excellent work. They are the only people that I have look at my car, the people at Auto Care.

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by - Verified Customer June 27, 2016

I think the service is professional. They are friendly. They do what they say they are going to do. Their prices are competitive.


RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Auto Care on Eldridge was established in 1995 and has been providing Houston and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “honest”, “excellent”, “awesome”, and “professional”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Auto Care on Eldridge has been family owned and operated since 1995. We take pride in our work and strive to be the very best!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Coupons
15% off your first visit!
15% Off of your first repair with us when you mention RepairPal. First Time Visit Only
Expiration Date: 01/01/2020
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #2583


Map
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Asset 71
HIGH QUALITY REPAIRS
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