» » » Auto Assets | Luxury Auto Repair

Auto Assets | Luxury Auto Repair

356 West Olentangy St, Powell, OH 43065 Map & directions

Call Now: (614) 902-3855

See more real customer reviews

About Auto Assets | Luxury Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Auto Assets was established in 2005 by Chip Vance. This RepairPal Certified shop specializes in maintaining and modifying European vehicles. Since its opening, they have enjoyed steady growth, which has been fueled by great customer service and high quality repairs. This shop features a team of very experienced professionals who take their trade very seriously. The whole crew attends some of the best automotive training available on an ongoing basis. It's this training, coupled with some of the best automotive tools and dealership level scan tools, that make Auto Assets capable of handling all of your automotive repair and maintenance needs. These can range from advanced diagnostics and programming issues to tires and wheel alignments on your European and Japanese vehicles. They back their work with a 12-month / 12,000-mile warranty, offer a local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet for your comfort and convenience.

Message from the Shop

Since 1990 we have been maintaining and modifying import performance cars. Visit our 25,000 sq ft facility in Powell Ohio for select pre-owned vehicles, specialty parts, accessories and service.

We're Porsche, Audi and Volkswagen performance enthusiasts who enjoy serving all makes. Our technicians are factory trained to service your Audi, BMW, Land Rover, Mercedes Benz, MINI, Porsche, Saab, VW and Volvo vehicle to manufacturer specifications.

Auto Makes We Service

Acura Audi BMW
FIAT Honda Infiniti
Jaguar Land Rover Lexus
Mercedes-Benz Mini Porsche
Saab Smart Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Extended/Evening Hours Free Estimates Free Inspection Heated Waiting Room
Open Saturday Open Weekends Parts/Accessories Se Habla Espanol
Service Guarantee Shopping Nearby Shuttle Wireless Internet

Customer Reviews 41 verified reviews (43 total)

Sort by: Date | Helpful
Auto Assets | Luxury Auto Repair
Verified Customer
October 24, 2013

They were extremely helpful and diagnosed my problem and assessed it.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 18, 2013

Good service; fair price; trustworthy; provide options when available.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 16, 2013

They are good.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 14, 2013

They diagnosed the problem correctly and explained it well

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 08, 2013

Excellent repair, fair prices, great customer service.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 03, 2013

Honest, easy to deal with, friendly, fair.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
September 28, 2013

They were nice, helpful and flexible with my schedule.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
September 23, 2013

They are knowledgeable, responsive and very helpful.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
September 11, 2013

I'm 51 years old and have a lot of experience with repair shops from my old 1973 Ford Maverick (first car) to my late model BMW M3 and Porsche's. Auto Assets is by far the best shop I've ever worked with. Their knowledge is unparallelled and I appreciate how they try to save my money and accommodate my schedule. They are a pleasure to deal with.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 10, 2013

Honest, friendly service and advice. They always fix the car the first time.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 10, 2013

They do a great job!

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 10, 2013

Professional staff, good value, trustworthy

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 10, 2013

Service was excellent, on time and personnel were very courteous.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 09, 2013

Auto Assets was very up front about pricing for the work that was being performed and kept me informed regarding the status of my car. When issues arose they worked diligently to ensure that they were resolved.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 06, 2013

The best service you can get locally.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 05, 2013

I have been a customer for several years and whenever I have to have any service elsewhere, I either compared their service with Auto Assets or was outright disappointed.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 05, 2013

I have been pleased with Auto Assets rates and service.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
December 03, 2013

Service was completed on time and at quoted costs. Friendly, competent service folks.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 29, 2013

Good service. Friendly knowledgeable people.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 25, 2013

They do great work & provide excellent customer service plus their knowledge of Euro Cars is second to none.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 25, 2013

They made the repairs within my budget and on time.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 22, 2013

AutoAssets has knowledgeable technicians, provide great customer service, and have been handle my service needs for around 10 years.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 19, 2013

I was impressed by their knowledge, honesty, and compentence.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 19, 2013

They do great work and are always honest and upfront.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 14, 2013

Everything was done promptly and was very thorough. The expectations I was give were realistic and exceeded. Not a 10/10 because the price is not the lowest around.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 13, 2013

Their knowledge, customer service and product and serivce array are second to none.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
November 05, 2013

Great pre-service advice and great follow up afterwards.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 30, 2013

I have used them only a couple of times and currently have an unresolved issue with my car.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 25, 2013

Service is excellent and on time with completion.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 10, 2013

The mechanics were very honest and up front about what the possible issues with my vehicle were and what the costs could be. They were very communicative and helpful during each step of the diagnostics and helped me make an informed decision when it came to the repair process.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 08, 2013

Outstanding customer service and trustworthy, quality workmanship.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
October 08, 2013

They provide excellent customer and they are also very knowledgeable about Porsches.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
September 16, 2013

The mechanics are knowledgeable and perform both routine and performance enhancing automotive care. Upper level personnel are quick to get back to me in regards to questions. They have cool cars in the parking lot & showroom too.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
September 14, 2013

Good knowledgable guys.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
September 04, 2013

Cost and service are as expected.

Flag This
Auto Assets | Luxury Auto Repair
Verified Customer
September 04, 2013

I trust them! I have never felt like they have done unnecessary work or overcharged for the work that was done. The mechanic who works on my car drives the same kind of car as I do so he knows the car.

Flag This
Auto Assets | Luxury Auto Repair
December 17, 2013

An exceptional shop, outstanding service by knowledgeable staff. They went above and beyond in addressing a complex problem without hassle. I only wish I lived near Columbus so I could hang out at Auto Assets more often.

Flag This
Auto Assets | Luxury Auto Repair
June 11, 2011

We were stranded with a dead BMW in Columbus,OH on a trip from Texas to Maryland on a Sat night. We called early Mon Morning for help. After others couldn't take care of us immediately, Auto Assets responded they would do their best to act quickly. We were now several hours away at family and they sent estimates and kept in contact, even working late. The price was great, not taking advantage of out of town customers. We were so pleased with friendly and helpful Matt. Thank you!

Flag This

5 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(2) by 2 verified reviewers
(1) by 1 verified reviewer
(1) by Kris
Get Directions to Auto Assets | Luxury Auto Repair
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(614) 902-3855

Auto Repair Experience

  1. Chip Vance, Owner
  2. Established 2005
  3. 4 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 112 Years of Car Repair Experience