Car Recalls

Audi Q7 recall 07V334000

The Power Rear Hatch May Close Unexpectedly
Body, Interior & Misc., September 14, 2007

RepairPal Expert Overview

The power operated rear hatch may close unexpectedly, increasing the risk of personal injury.


Please contact your Audi dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.


The power operated rear hatch uses gas struts to assist in its opening and also includes a manual close function. If one of the hatch supports were to fail, the software may interpret the slow movement as manual operation and replace the motor clutch. If this were to happen, the hatch would fall, increasing the rick of personal injury. Dealers will update the necessary software to correct this concern. This recall is scheduled to begin on September 14, 2007. The Audi recaqll number is JV.

Original Recall from the NHTSA

Model Year(s): 2007

Mfr's Report Date:
September 14, 2007

NHTSA CAMPAIGN ID Number: 07V334000

NHTSA Action Number: N/A

Component: STRUCTURE:BODY:TRUNK LID

Potential Number of Units Affected: 23898

Summary: ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE AUTOMATIC REAR LID INCLUDES AN ELECTRIC MOTOR AND CLUTCH THAT WORK IN CONJUNCTION WITH TWO GAS STRUTS TO OPEN AND CLOSE THE REAR LID, INCLUDING A MANUAL CLOSE FUNCTION. IF ONE OF THE STRUTS HAS A TOTAL LOSS OF PRESSURE, THE RESULTANT SLOW MOVEMENT OF THE REAR LID IS INTERPRETED BY THE SOFTWARE AS AN INTENDED MANUAL CLOSE AND THE MOTOR CLUTCH RELEASES TO CLOSE THE REAR LID IMMEDIATELY.

Consequence: THIS CAN RESULT IN AN UNINTENDED RAPID CLOSING OF THE REAR LID WITH A RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL INSTALL NEW SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.

Notes: VOLKSWAGEN RECALL NO. JV.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall data provided by the National Highway Traffic Safety Administration

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