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Atomic Auto

2510 NE Sandy Blvd, Portland, OR 97232 Map & directions

Call Now: (503) 862-2126

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About Atomic Auto

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability (?)
92
Tools & Equipment (?)
89
Customer Service (?)
96
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This Certified shop has been a member of the Portland community since 2006. Travis Decker is the owner and he has assembled an experienced crew of automotive professionals. The team is lead by 2 experienced service advisers and they have a team of three ASE Certified technicians, two of whom have achieved ASE Master Certification. We found them to be well trained, with 2 experienced SAAB technicians on staff. Travis has invested in the automotive tools and computer diagnostic equipment needed to properly service your vehicle and for your convenience this certified shop offers shuttle service, early bird drop off, and WiFi.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Collision Repair & Paint Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

Car Wash Child Friendly Coffee Early Bird Dropoff
Free Estimates Heated Waiting Room Rental Car Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 14 verified reviews (17 total)

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Atomic Auto
Verified Customer
May 21, 2013

Work completed on my SAAB was never quite right. Quotes provided seemed fluid if I could get one. Was expected to drop off the car and not expect a quote and just trust that the work would get done and the price would be fair.

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Atomic Auto
Verified Customer
May 22, 2013

I love my saab and my family drives 3 of them. So it is important to not only get the repairs i need but to get them on-time and at a fair price.I found that at Atomic Auto

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Atomic Auto
Verified Customer
May 22, 2013

Best place for a Saab hands down.

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Atomic Auto
Verified Customer
May 22, 2013

The service I received from Atomic Auto was Excellent. My car had some issues we addressed what I wanted to have done there at that time. I got a complete list of what needed to done from priority to recommended. I have been in the costumer service side of the desk and these guys are awesome!

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Atomic Auto
Verified Customer
May 22, 2013

Repairs not done at the end of day. It was disappointing.

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Atomic Auto
Verified Customer
May 22, 2013

Will save you money while doing only necessary repairs - & give your car a good check up to boot! Very professional

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Atomic Auto
Verified Customer
May 22, 2013

When you go to Atomic Auto, in addition to their rockin' soundtrack, you can feel confident that the expertise and smarts of the Travis' technical staff will give you a well thought out proposal, and the best car repair for an extremely honest price!

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Atomic Auto
Verified Customer
May 22, 2013

After going to the local Saab dealer for years I'm kicking my self for not finding Atomic Auto sooner. Not only have they been great at diagnosing and repairing my Saab 9-3 they do it for much less then I was paying. Once you go to Atomic Auto you find out how much you were getting screwed going elsewhere.

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Atomic Auto
Verified Customer
May 22, 2013

Atomic may be the most honest, trustworthy auto repair shop in Portland. They never recommend work I don't need, and stay with problems till they're solved. They are just as committed to keeping my car in good shape as I am.

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Atomic Auto
Verified Customer
May 22, 2013

They are pretty good but not amazingly prompt at getting thins done. The prices are not much less than top dollar. They are very responsive to emails. They do tell you everything that is wrong. They are knowledgable and helpful regardless of whether yo get the work done there. Once they forgot to put some parts back but fixed things in a fine manner. Seems they charge significantly more for parts than I can find them for on the Internet. Rebuilt and new.

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Atomic Auto
Verified Customer
May 22, 2013

OK repair shop for my SAAB. recommend it!...

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Atomic Auto
Verified Customer
May 22, 2013

Atomic Auto does good work, they know Saab well but to me they are not a good fit. I took my car there when I got stock close to there shop and my car would not start. It turned out to be a defective battery and an easy fix but when I asked that they check the car for some necessary services,they recommended some very expensive repairs Among them: replacing the engine mounts, that my regular saab guy thought were only cosmetic. Replacing my muffler because of some rust on the outer shell which according to my mechanic are only there to protect the inner shell and do not need a replacement until there is a hole on the inner shell as well which can take years, and so on. (By the way atomic included "scarry pictures" of all the "defects" , including the rust on my muffler, that were obvious fixes to the untrained eyes, until my mechanic explained that what I see on the pictures are nothing to worry about.) I guess I am more of a small shop kind of person and will stick to my no-nonsense saab mechanic who has been servicing this car for 9 years and saved me thousands of dollars!

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Atomic Auto
Verified Customer
May 22, 2013

I appreciate that the staff review the report with me & advise me of possible repair that will be needed at my next service.

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Atomic Auto
Verified Customer
May 22, 2013

When our family of Saab's, three, discovered Atomic, the shop was predominantly Saab's. Now, other brands are present. I feel safe to say that the competence level for all brands worked on is equal to that of Saab. Travis is fearless and welcomes new challenges.

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Atomic Auto
May 03, 2013

Don't get screwed going to the dealer or elsewhere. Take your Saab to Atomic Auto and get it repaired on time, the right way, every time.

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Atomic Auto
December 05, 2014

When I suspected that my dealership was trying to take advantage of me by charging me too much for necessary repairs and attempting to scare me into making repairs for additional "issues they discovered upon inspection," I went to Atomic Auto for a second opinion.
Wow, was I impressed! They were friendly, attentive, and took the time to listen carefully to my concerns and answer my many questions. They were great about setting my expectations up front and committing to their word. (In fact, in every instance, their performance exceeded my expectations in terms of price and/or turn around time.) Additionally, they have a wonderful online customer portal which made it easy for them to relay pictures of what was going on with my car and discuss repair quotes, etc.
I have taken my car to Atomic Auto three times since my first visit way back when, and they have been consistently reliable, trustworthy, detail oriented and fair. It gives me peace of mind to know I can count on this local repair shop if anything ever goes wrong with my car. Highly, highly recommended!!

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Atomic Auto
February 17, 2014

If you have been looking for a trust worthy automotive shop for your vehicle look no more. If your like me worried about automotive shops taking advantage of your lack of automotive knowledge Atomic Auto is your place to bring your family car. My entire experience so far with Atomic Auto has been awesome. I am a very satisfied customer and will definitely come back and refer all my family and friends to Atomic Auto. Great service great prices and saved money.
Thank you Atomic Auto

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(503) 862-2126

Auto Repair Experience

  1. Travis Decker, Owner
  2. Established 2006
  3. 5 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 2 ASE Master Auto Technicians
  6. 44 Years of Car Repair Experience