About Atomic Auto
RepairPal’s Comprehensive Evaluation
This Certified shop has been a member of the Portland community since 2006. Travis Decker is the owner and he has assembled an experienced crew of automotive professionals. The team is lead by 2 experienced service advisers and they have a team of three ASE Certified technicians, two of whom have achieved ASE Master Certification. We found them to be well trained, with 2 experienced SAAB technicians on staff. Travis has invested in the automotive tools and computer diagnostic equipment needed to properly service your vehicle and for your convenience this certified shop offers shuttle service, early bird drop off, and WiFi.
Auto Makes We Service
|AC/Heating||Check Engine Light||Collision Repair & Paint||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|Car Wash||Child Friendly||Coffee||Early Bird Dropoff|
|Free Estimates||Heated Waiting Room||Rental Car||Service Guarantee|
|Shopping Nearby||Shuttle||Towing||Warranty Accepted|
Customer Reviews 14 verified reviews (17 total)14 Sort by: Date |
After going to the local Saab dealer for years I'm kicking my self for not finding Atomic Auto sooner. Not only have they been great at diagnosing and repairing my Saab 9-3 they do it for much less then I was paying. Once you go to Atomic Auto you find out how much you were getting screwed going elsewhere.
They are pretty good but not amazingly prompt at getting thins done. The prices are not much less than top dollar. They are very responsive to emails. They do tell you everything that is wrong. They are knowledgable and helpful regardless of whether yo get the work done there. Once they forgot to put some parts back but fixed things in a fine manner. Seems they charge significantly more for parts than I can find them for on the Internet. Rebuilt and new.
Atomic Auto does good work, they know Saab well but to me they are not a good fit. I took my car there when I got stock close to there shop and my car would not start. It turned out to be a defective battery and an easy fix but when I asked that they check the car for some necessary services,they recommended some very expensive repairs Among them: replacing the engine mounts, that my regular saab guy thought were only cosmetic. Replacing my muffler because of some rust on the outer shell which according to my mechanic are only there to protect the inner shell and do not need a replacement until there is a hole on the inner shell as well which can take years, and so on. (By the way atomic included "scarry pictures" of all the "defects" , including the rust on my muffler, that were obvious fixes to the untrained eyes, until my mechanic explained that what I see on the pictures are nothing to worry about.) I guess I am more of a small shop kind of person and will stick to my no-nonsense saab mechanic who has been servicing this car for 9 years and saved me thousands of dollars!
When I suspected that my dealership was trying to take advantage of me by charging me too much for necessary repairs and attempting to scare me into making repairs for additional "issues they discovered upon inspection," I went to Atomic Auto for a second opinion.
Wow, was I impressed! They were friendly, attentive, and took the time to listen carefully to my concerns and answer my many questions. They were great about setting my expectations up front and committing to their word. (In fact, in every instance, their performance exceeded my expectations in terms of price and/or turn around time.) Additionally, they have a wonderful online customer portal which made it easy for them to relay pictures of what was going on with my car and discuss repair quotes, etc.
I have taken my car to Atomic Auto three times since my first visit way back when, and they have been consistently reliable, trustworthy, detail oriented and fair. It gives me peace of mind to know I can count on this local repair shop if anything ever goes wrong with my car. Highly, highly recommended!!
If you have been looking for a trust worthy automotive shop for your vehicle look no more. If your like me worried about automotive shops taking advantage of your lack of automotive knowledge Atomic Auto is your place to bring your family car. My entire experience so far with Atomic Auto has been awesome. I am a very satisfied customer and will definitely come back and refer all my family and friends to Atomic Auto. Great service great prices and saved money.
Thank you Atomic Auto