Aspen Auto Clinic - Union

✓ RepairPal Certified
Union@AspenAutoClinic.com
1619 North Union Blvd
Colorado Springs, CO 80909 USA
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18:00
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08:00
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OPEN NOW
Th
7:00am to 6:00pm
OPEN NOW
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
8:00am to 5:00pm
W
7:00am to 6:00pm
Call now:
(719) 323-6394
48 Verified Reviews

Auto Repair Experience

  • Mike Mcnally, Manager
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • Established 2001
RepairPal Scorecard

The North Union Boulevard location of Aspen Auto Clinic has been serving the local community since 2001. This RepairPal Certified shop works hard to keep current with the latest technologies and to provide the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “helpful”, “fantastic”, “friendly”, and “knowledgeable”. This location features a team of very experienced automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Mike Mcnally, Manager
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • Established 2001

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • TECH-NET
  • iATN

Message from the Shop

Aspen Auto Clinic has been serving the Colorado Front Range Area since 2001. Our mission is to redefine excellence in automotive repair, maintenance, and customer service. With this mission statement, our expert teams at Aspen Auto Clinic have earned numerous awards and recognition for outstanding service and customer service, including the "Best of" awards and "Talk of the Town" awards. We have also earned an A+ rating with the Better Business Bureau.

Come meet our Union Team of expert ASE Certified Master Technicians that have over 120 years of experience. They are factory trained to handle any maintenance or repair issue that your vehicle may encounter. We hire only the BEST professionals in the automotive industry! The Union Team also has a European expert, Kevin, on staff to give your vehicles the elite care they deserve. Aspen Auto Clinic is home to the Legendary 3 year/ 36,000 mile warranty on all parts AND labor! Bring your car to us, we'll earn your trust!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

48 Verified Reviews
by - Verified Customer March 02, 2015

Friendly. Informative. Timely.

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

Thank you for the time you took to give us a review of your Aspen experience. We like to know how your visit was at our shops. We know that our customers are the life-line of our business and we appreciate you!

by - Verified Customer March 02, 2015

Price is a little high compared to others but customer service is great.

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

Thank you for taking time to share your Aspen experience. We like knowing how we are doing, if we need to make improvements or if we are doing a great job.
Aspen has never promised to be the least expensive shop, however we do have great specials and coupons on a regular basis. We will always honor our mission statement to redefine excellence in automotive repair, maintenance, and customer service. We also will always back our parts and labor with our 3 year/36,000 mile warranty too.
Thank you for choosing Aspen Auto Clinic and trusting us with your vehicle. If you haven't already done so, please be sure to get on our email list for those specials and promotions mentioned earlier.
We look forward to serving you again in the future.

by - Verified Customer March 01, 2015

They were friendly and helpful but I don't really know much about cars to know if the service was fair. They did seem honest and fair though.

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

We appreciate you choosing Aspen Auto Clinic and taking time to give us a review. We hope to see you again for all your maintenance and repair needs in the future. We hope to earn your trust and become your shop of choice!

by - Verified Customer February 27, 2015

The service I received there was awesome... Extremely professional staff, top quality repairs...

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

Thank you for sharing your Aspen experience, we really love earning 5 stars and knowing that we did well!!!! Your comments have been shared with the team.
We appreciate the opportunity to have earned your trust and your fabulous review!

by February 27, 2015

Friendly service at a semi-reasonable price.

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

Thank you for taking time to post a review. We look forward to serving you again and becoming your shop of choice for all your maintenance and repair needs. Just a reminder we are open 6 days a week for your convenience and do hope that you take advantage of our specials and promotions we post on our website www.AspenAutoClinic.com.
Thanks for choosing Aspen Auto Clinic.

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by February 27, 2015

We were charged for a service that wasn't done.

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

We are sorry to hear that you weren't satisfied with your last visit.
We welcome the opportunity to discuss any issues you may have encountered. Our Customer Relations Manager, Cliff, at our Corporate Office can be reached at 719-445-4206 to work with you on the problem. We would love the opportunity to meet your expectations better.

by February 26, 2015

In my opinion, over-priced replacement part.

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

Aspen Auto Clinic would like to thank you for posting a review. Your feedback is valuable to us. We have an open-door policy if there is ever an issue that you are not happy with and we can be reached at 719-445-4206 M-F 8am - 5pm. Please call and let's discuss your recent visit to our shop.
Thank you again for choosing Aspen and your review.

by - Verified Customer February 24, 2015

Excellent service.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thank you for the opportunity to earn 5 stars from you! We love being able to achieve our mission of redefining excellence in auto repair, maintenance and customer service. We appreciate your review and look forward to being your one-stop shop for all you automotive needs.

by - Verified Customer February 24, 2015

I trust they do the work they say they did correctly.

Reply from Aspen Auto Clinic - Union – by Heather P. May 04, 2015

We appreciate the opportunity to earn your trust and the great review you took time to post for us. Your opinion truly matters at Aspen Auto Clinic.
We'd like to remind you that all the work we do is backed by our 3 year/36,000 mile warranty for both parts and labor. Three times longer than most other repair shops. If you ever have an issue, please give us a call.
We look forward to continuing to serve you and your vehicle again for all your maintenance and repairs!

by - Verified Customer February 23, 2015

Your service manager and technicians seem very capable and honest.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for choosing Aspen Auto Clinic. We are thrilled with the review you posted and will make sure that our technicians and service manager get your review personally. We love earning 5 star reviews from our customers. We look forward to seeing you again in the future for all your vehicle needs.

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by - Verified Customer February 23, 2015

Excellent service, friendly, fairly reasonable prices.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks so much for taking time to share your Aspen experience. We appreciate knowing how we did so we can make any improvements needed. Thank you for choosing Aspen, we look forward to serving you again.

by February 20, 2015

I like the customer service. They don't try to sell you on more services.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Aspen Auto Clinic's mission is the redefine excellence in automotive repair, maintenance, and customer service. Thank you for letting us know we hit our mark! We appreciate you!

by - Verified Customer February 18, 2015

Excellent service and done promptly.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for sharing your Aspen experience with us. We like hearing how we did from our customers. You are the heartbeat of our business. Looking forward to seeing you again for all your auto repair and maintenance needs.

by - Verified Customer February 18, 2015

Great service!!

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thank you for the review! Please let us know if there is anything else we can do for you and your vehicle.

by - Verified Customer February 17, 2015

The staff are always friendly and willing to help. The work is done when they say it will be done. The trust level is high and this makes me feel safe bringing my repair work to Aspen.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thank you for the vote of confidence and allowing us the opportunity to earn your trust. We look forward to a long relationship with you and your vehicle.
Thanks for choosing Aspen, we LOVE earning 5 stars from our customers!

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by - Verified Customer February 16, 2015

I thought that the workers were very friendly and I felt that they were honest in the care of what needed to be done for me.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks Kim, we aim to please! We appreciate you taking time to share your Aspen experience. We look forward to caring for all you automotive maintenance and repairs for years to come.

by - Verified Customer February 15, 2015

They were very nice and easy to work with - was very pleased with their service. When took my car in to have oil changed and estimate on other services they were very helpful. I will recommend and will use their services very soon.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for choosing Aspen and taking time to post a review. We appreciate the opportunity to earn those 5 stars with you! Don't forget to ask about our referral program for all the referrals you send our way. We will take care of your friends and family with the same 5+ star service you received and we'd like to thank you for referring others. Happy Motoring!

by - Verified Customer February 15, 2015

They do great work every time, they are very friendly and they have excellent communication.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for the kind words. We try to make car talk easy to understand and we want to make sure that you know all that is going on with your vehicle. Thanks for letting us know how we rating on your most recent Aspen experience. We look forward to seeing you again soon.

by - Verified Customer February 15, 2015

I like the quality of work done.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for choosing Aspen for your car care needs. We warranty all repairs and the labor for 3 years/ 36,000 miles nationwide. Please contact us if you have any questions or concerns.

by - Verified Customer February 13, 2015

I have had nothing but a positive experience with Aspen Auto clinics on Union. The staff is great - the prices are reasonable. And the service is high quality.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

We are so glad to hear that! Thank you for choosing Aspen Auto Clinic and for taking time to share your experience. We appreciate knowing when we do a great job. Looking forward to seeing you again soon for all your vehicle needs.

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by - Verified Customer February 13, 2015

They are honest and do a great job.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for taking time to share your thoughts in a review. We LOVE earning 5 stars! We look forward to serving you again for all your car needs.

by - Verified Customer February 12, 2015

It was a lengthy process but overall was a good service.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for taking time to share your Aspen experience. There are times when things come up that make the repair process longer than predicted or additional items that need to be added to complete the job properly. We do however want to reassure you that we do our best to be sure that everything is safe and correct with the repairs before we tell you it's completed. Thank you for understanding and remember that if there is anything we can do regarding your repair, we warranty all the parts and labor for that repair for 3 years/36,000 miles nationwide. We hope to have another opportunity to earn 5 stars with you on your next visit.

by - Verified Customer February 10, 2015

Fantastic service that was completed in a timely manor.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

We LOVE earning 5 stars! Thank you for taking time to share your experience with us. We look forward to becoming your auto repair and maintenance center of choice for all your auto needs.

by - Verified Customer February 09, 2015

I love their work. They do what they say and no surprises.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Only GOOD surprises at Aspen Auto Clinic! Thank you for choosing Aspen. We look forward to caring for your vehicle for years to come!

by - Verified Customer February 08, 2015

Excellent work done in a timely manner. Polite, caring treatment from all staff.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

We aim to please. Thanks for choosing Aspen and taking time to share your experience. We look forward to serving you again for all your vehicle needs.

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by - Verified Customer February 08, 2015

Complete satisfaction.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

We are glad to hear it! If there is anything we can do for you please don't hesitate to call. We are open 6 days a week for your convenience.

by - Verified Customer February 08, 2015

Very informative about repairs that were needed.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thanks for choosing Aspen Auto Clinic. We believe in communicating with our customers about their vehicle and we have an open-door policy where all you have to do is ask to come out and meet with the technician that is caring for your car. We look forward to serving you again soon.

by - Verified Customer February 06, 2015

Excellent service and they are incredibly fair.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for choosing Aspen and for taking time to share a review. That means a lot to us to know you are satisfied with your Aspen experience. We hope to see you again for all your automotive needs.

by - Verified Customer February 06, 2015

Juan is the best.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thank you for the opportunity to earn 5 stars! We think Juan is pretty AWESOME too! We will make sure he gets your review personally. Thanks for choosing Aspen!

by - Verified Customer February 05, 2015

They always do a good, honest job.

Reply from Aspen Auto Clinic - Union – by Heather P. January 27, 2016

Thank you for the opportunity to earn your trust. We appreciate you taking time to share your opinion in this review. We look forward to seeing you again soon.

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by February 03, 2015

Fast service. Responsive to needs. They took responsibility for a service that needed to be redone.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for your review. We do provide a 3 year/36,000 mile nationwide warranty on all parts AND labor that we perform. We may not always be right 100% of the time, but we will always do the right thing 100% of the time. If we need to correct something, we most certainly will. Thanks for choosing Aspen and for the opportunity to correct the issue. We appreciate you.

by - Verified Customer February 02, 2015

I like the customer service! All of you are very nice, friendly, helpful & very professional! We will continue coming back!

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for choosing Aspen Auto Clinic and allowing us the opportunity to earn your trust. We look forward to a long relationship with you and your vehicle.

by - Verified Customer February 02, 2015

Excellent service and customer service.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for the review. We do read and appreciate all of them. It means a lot to us to know when we did a great job! We hope to see you again for all your automotive maintenance and repair needs. We know that our customers are the HEART of our business. Thanks for choosing Aspen!

by - Verified Customer January 30, 2015

Excellent customer service.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Our mission is to redefine excellence in automotive repair, maintenance and customer service. Thanks for allowing us the "hit the mark" on that with you.
We LOVE earning 5 stars!

by January 30, 2015

Good service. Rides home.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for taking time to give a review of your Aspen experience. We hope to become your first choice for all your automotive repair and maintenance needs for years to come.

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by - Verified Customer January 29, 2015

The gentleman was straight to the point and it wasn't pricey.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thanks for choosing Aspen! We like to communicate clearly to you about your car and make sure that you have all the information you need to make an educated decision about your car. We look forward to becoming your first choice for all your automotive repair and maintenance needs.

by - Verified Customer January 29, 2015

The staff at Aspen know their business! They have repaired multiple cars for my family, and will continue to do so as long as I can find the cash to get it done!!

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for choosing Aspen for all your vehicle needs and for your trust over the years. It's customers like you that are the heart of our business! We appreciate the time you took to share your Aspen experience and we look forward to continuing our relationship with you and your vehicles for years to come!

by - Verified Customer January 28, 2015

I have always received quality service. The people are friendly and knowledgeable.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for the opportunity to earn your trust and for posting a review. We appreciate knowing how we did on your visit. We look forward to seeing you and your vehicle again soon.

by - Verified Customer January 26, 2015

Dependable service at a reasonable price; done by courteous professionals.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for taking time to give a review. We take all comments seriously and we like knowing when we did a great job. We look forward to becoming your one-stop shop for all you vehicle needs in the future.

by January 25, 2015

Good service.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thanks for the review and the opportunity to earn 4 stars from you. We hope to see you again soon!

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by - Verified Customer January 21, 2015

Excellent, professional, courteous, timely service especially on Jeep brand vehicles. They make you feel welcome and trusting of their service.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

We LOVE earning 5 stars! Thank you for your review and the comments. We appreciate them. Thanks for choosing Aspen and the opportunity to earn your trust with your vehicle. We look forward to developing a long term relationship with you and your Jeep.

by - Verified Customer January 18, 2015

Timely and friendly service!

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thanks for the review! It means a lot to us to know you were satisfied.

by - Verified Customer January 16, 2015

Good service.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you! We are so glad to hear it!

by - Verified Customer January 13, 2015

Dependable repairs with a great 3 year warranty. Staff is very helpful and the shuttle service helps with my schedule.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for the review! Yes, we offer a 3 year/36,000 mile nationwide warranty on all parts and labor for the work we perform. Our shuttle service will take you anywhere you need to go. We want to make auto repair as convenient as possible for all our customers. Please let us know if there is anything we can do for you. Thanks for choosing Aspen Auto Clinic.

by - Verified Customer January 12, 2015

They were prompt and courteous with the service.

Reply from Aspen Auto Clinic - Union – by Heather P. February 04, 2016

Thank you for taking time to post a review. We do try to be as fast and as accurate as possible with as little inconvenience to you as possible. Thank you also for choosing Aspen, we hope we are your first choice for all you auto repair and maintenance needs.

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