Aspen Auto Clinic - Mark Dabling

✓ RepairPal Certified
Dabling@AspenAutoClinic.com
4401 Mark Dabling Blvd
Colorado Springs, CO 80907 USA
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CLOSED NOW
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
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8:00am to 5:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
Call now:
(719) 496-2784
76 Verified Reviews

Auto Repair Experience

  • Brian Tore, Manager
  • Established 2001
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 73 Years of Car Repair Experience
RepairPal Scorecard

The Mark Dabling Blvd location of Aspen Auto Clinic has been serving the local community since 2001. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair. This location features a team of automotive professionals whose experience, commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Brian Tore, Manager
  • Established 2001
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 73 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • TECH-NET
  • iATN

Message from the Shop

Aspen Auto Clinic has been serving the Colorado Front Range Area since 2001. Our mission is to redefine excellence in automotive repair, maintenance, and customer service. With this mission statement, our expert teams at Aspen Auto Clinic have earned numerous awards and recognition for outstanding repair and customer service, including the "Best of" awards and "Talk of the Town" awards. We have also earned an A+ rating with the Better Business Bureau. We are featured in ABC TV pilot series The Shift.

Come meet our Dabling Team of expert ASE Certified Master Technicians that have over 185 years of experience. Our factory trained technicians can handle any maintenance or repair issue that your vehicle may encounter. We hire only the BEST professionals in the automotive industry to give your vehicles the elite care they deserve. Aspen Auto Clinic is home to the Legendary 3 year/ 36,000 mile warranty on all parts AND labor! Bring your car to us, we'll earn your trust!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

76 Verified Reviews
by July 25, 2015

Friendly and provides shuttle service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Thank you for the review. Our shuttle service will take to anywhere you want to go in town. We are happy to keep you on schedule with your normal routine. Thanks for choosing Aspen Auto Clinic.

by - Verified Customer July 24, 2015

I trust their professionalism. It is backed by a great warranty.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Thank you for the opportunity to earn your trust. We do back our parts as well as our labor with a 3 year/36,000 mile nationwide warranty. We want you to have peace of mind with every visit to our shops. Thank you for choosing Aspen, we look forward to growing a long relationship with you and your vehicles.

by - Verified Customer July 24, 2015

Friendly staff willing to fully explain what they did and what is needed in the future.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Aspen wants to make sure that our customers are fully aware of their current situation and to be prepared for future maintenance needs. Thank you for choosing Aspen Auto Clinic.

by - Verified Customer July 23, 2015

They were thorough, are knowledgeable, and easy to work with. They offered me an estimate before doing any work. They also did service checks without charging me and without my asking.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Aspen's mission is to redefine excellence in automotive maintenance, repair, and customer service. We are so glad to know that we exceeded your expectations! Thank you for choosing Aspen Auto Clinic.

by - Verified Customer July 22, 2015

Excellent service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Thank you for the review. We LOVE earning 5 stars!

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by - Verified Customer July 11, 2015

Very friendly. Accurate estimates. They go out of their way to make sure the job is done right.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

We do aim to please. Thank you very much for the review. We appreciate your comments and take them to heart. We appreciate you!

by - Verified Customer July 10, 2015

I like their fair treatment.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Thanks for your comment, We like hearing from our customers about their Aspen experience. We look forward to seeing you again in the future.

by - Verified Customer July 09, 2015

Aspen is expert in working on my SUV, and back up their work with a meaningful guarantee.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

We are so glad to hear that we are taking great care of your SUV. Our warranty is a 3 year/36,000 mile nationwide warranty on all parts and labor of the repairs we perform. We want you to have peace of mind when choosing Aspen Auto Clinic for your vehicle maintenance and repairs. Please let us know if there is anything you need regarding your SUV.

by - Verified Customer July 07, 2015

I used Aspen 3 years ago while visiting Colo. Sp., and was very satisfied. Same reaction this time!!

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you very much for the chance to earn 5 stars from you Aspen experience. We are thrilled to have a happy customer even if you only come through periodically when you are in town! Thank you for choosing Aspen for your Colorado Springs repair center of choice!

by - Verified Customer July 03, 2015

We were in a pinch for a rush fix of a transmission sensor. Aspen didn't have to get it done, but pushed the work through. Very grateful!

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Happy to help! That's what we are here for. Please think of Aspen for all your auto maintenance and repairs. We'd love to be your one-stop shop!

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by June 24, 2015

I asked that the technicians check the lines going to the turbo to see if they were OK or not. Since I didn't get any feedback, I assumed they must have been fine. Imagine my surprise when I walked under the truck when it was on a lift and could hear the lines whistling. Seriously? Did they check or not? What else was not done?

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

We apologize if there was something missed. If your have question regarding the repairs and or inspection of items we will be happy to discuss them with you directly. Cliff, our Customer Relations Manager is available at 719-445-4206

by - Verified Customer June 18, 2015

I was pleased with my service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. January 29, 2016

Thanks for choosing Aspen Auto Clinic! We hope to become your repair shop of choice!

by June 16, 2015

They do good work but often want to do unneeded service. I have also had to return multiple times to have the problem fixed.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thanks for taking time to share your comments with us. They are important to us and are used to make improvements where needed. We do hope you will give us the opportunity to improve on your next visit. Our Customer Relations Manager, Cliff is available at 719-445-4206 to take care of the issues you have had in the past and he will work with you to make things right. We appreciate the time you took to give us a review.

by - Verified Customer June 06, 2015

Quick, courteous, and quality service and staff.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for the opportunity to earn your trust. We hope to be your first choice for all you auto repair and maintenance needs. Aspen appreciates YOU!

by - Verified Customer June 01, 2015

I am very pleased with their customer service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Our mission is to redefine excellence in automotive repair, maintenance and customer service. Thank you for letting us know we hit the mark with your visit. That means a lot to us. Thanks for choosing Aspen Auto Clinic, we hope to see you for all your repair and maintenance needs.

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by - Verified Customer June 01, 2015

The Aspen Auto Clinic, Mark Dabling, has been servicing my cars for over 10 years and they are consistently professional and very knowledgeable.....even with my "weird noises" concerns!

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We are so glad we have earned your trust and have grown a 10 year relationship with you and your vehicles. We look forward to many more years. You are the heart of our business and we appreciate your loyalty. Thank you for choosing Aspen Auto Clinic - Mark Dabling for all your auto needs. We are here to serve.

by - Verified Customer May 30, 2015

Y'all know what you're doing.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thanks for much for your vote of confidence. We appreciate hearing from our "trust-omers"!

by - Verified Customer May 28, 2015

Courteous, prompt and professional service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We LOVE earning 5 stars! Thank you for sharing your comments, it means a lot to all of us when you are satisfied with our service. We hope to become your first choice for all you automotive maintenance and repair needs.

by - Verified Customer May 27, 2015

first time there..service was great.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for taking time to post a review. We hope to be your first choice for all you automotive repair and maintenance needs in the future. Thank you for choosing Aspen, we hope to see you and your vehicle again soon.

by - Verified Customer May 27, 2015

After work was completed we were driving home at 5:30 in the afternoon and the car started bucking and trying to quit. We did make it home 52 miles without it quitting. Returned the vehicle to the shop a couple days later to have a spark plug replaced. A little more than a month later after driving to Phoenix, we noticed a couple of large puddles in drive, under car. The whole undercarriage was covered in oil. We then took it to a Goodyear garage to check out the problem. They took me out to the car and showed me a very loose oil filter that has been leaking. After a 13 hr. trip to Phoenix, it was a real mess under the undercarriage. I Then had the oil changed and the engine and undercarriage cleaned. This whole cost with a new oil change and steam cleaning came to just under a $100 dollars. NOW ! would you recommend Aspen auto clinic ???

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We apologize for any inconvenience you experience. If there is ever an issue with work that we performed a call to our Customer Relations Team at 719-445-4206 or to the store manager and we are happy to correct any issue, but we need to know there is an issue first.

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by - Verified Customer May 18, 2015

Overcharged for basic auto repair services. Only after I complained to corporate was I offered partial refund on some of the charged services.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We are sorry if there was a problem but we do appreciate you taking time to give a review and acknowledge that we attempted to make things right once it came to our attention. We hope you will give us another opportunity to do better the next time.

by May 18, 2015

prices for parts were at least double of what they should have been.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

If you contact our Customer Relations Manager about this we would like to discuss this with you and see it there is something we can do to take care of the problem.

by March 04, 2015

Really good service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

Thank you for the review. Your feedback is valuable to us and we appreciate your time in sharing it. We look forward to serving you again!

by - Verified Customer March 03, 2015

The car was towed within 30 minutes of calling Aspen and the repair on the car was started on the next business day. I was notified of the work that needed to be done and a quote for the price to fix it. The work was done and the price quoted was the amount that I paid. I have had all of my cars worked on by Aspen for the last several years and will continue going back to them because they are fair and reliable.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

We LOVE earning 5 STARS! Thank you so much for your loyalty and choosing Aspen for all your vehicles maintenance and repairs, and most of all for allowing us to earn your trust! We look forward to continuing to grow a long relationship with you and your vehicles. YOU are the life-line of our business and are very much appreciated. Thank you for taking time to share your Aspen experiences.

by - Verified Customer March 03, 2015

They were able to complete the work very quickly and professionally.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

We are always thrilled to hear when we achieved a 5 STAR review from our valued customers! Thank you for taking time to share your Aspen experience with us and for choosing Aspen Auto Clinic! We look forward to growing a long relationship with you and your vehicle!

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by March 03, 2015

I liked there service but I was hoping to get my money back for a fuel pump that I replaced to help for start up issues I was having with my car. I'm still having problems with my car after they said it would fix it and there not willing to give my money back after having in the shop for a week.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

We appreciate your feedback from your last visit. We would like the opportunity to discuss your fuel pump situation with you. Our Corporate Customer Relations Manager Cliff is available to assist you with this issue. Please contact him at 719-445-4206 M-F from 8am-4:30pm. We would like the opportunity to improve this for you. Thank you for your review and we hope to hear back from you soon.

by - Verified Customer March 02, 2015

Service has always been outstanding. They are quite good about explaining the changing maintenance requirements of newer cars. They do what they say they will do, no surprises.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

5 STARS!!! We LOVE earning them! Thank you for letting us know how we did. Your comments are shared with the Team and mean a lot to us!
Thank you very much for choosing Aspen Auto Clinic and allowing us to earn your trust on a regular basis. We look forward to seeing you again for all your maintenance and repair needs.

by - Verified Customer March 01, 2015

It took two and one half hours for an oil change and tire rotation.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

We apologize for your extended wait on your oil change service. We do sometimes have a higher volume of customers to take care of and we try our best to make sure your service is timely. Our oil change service normally take about 1 and a half hours because we don't do "just an oil change" at Aspen Auto Clinic but so much more. We agree that 2 and a half is excessive. Thank you for your feedback and we hope that you will allow us the opportunity to regain your trust. Please contact our Customer Relations Manager Cliff and mention my reply to your review, he will be happy to assist with making this right for you. Call Cliff, 719-445-4206.
Our mission statement is to redefine excellence in automotive maintenance, repair, and customer service. We are sorry we missed the mark with your last visit.

by - Verified Customer February 26, 2015

Great service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

Thanks for the 5 STARS! Our Team appreciates knowing that they are getting it right! We appreciate your comments and share them with our team. We look forward to serving you again soon.

by - Verified Customer February 26, 2015

I Like the service, honesty, and quick turn around of service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for the opportunity to earn your trust and 5 star review. We appreciate your comments. We hope to become your first choice for all your automotive repair and maintenance. Thanks for choosing Aspen!

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by February 26, 2015

Had to return to shop after initial visit.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We are sorry that sometimes things need a second look and hope that we took care of the issue for you in full. If you ever have any concerns about the service you have received please contact Cliff, our Customer Relations Manager at 719-445-4206.

by February 26, 2015

They took my money but did not repair the car.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. May 06, 2015

Your feedback is important to us and we thank you for your review. Aspen Auto Clinic offers free inspections for many things on vehicles but it is necessary at times to charge for a more detailed diagnosis on a vehicle that requires more time and deeper inspection to find what is causing the problem. Just like at a doctor appointment when they need you to get tests done before they can properly diagnose an illness.
When this situation happens our policy is to notify the vehicle's owner and explain the situation and we require the owner's approval and signature before we can charge for the services. Once we received your approval to do the extra diagnosis on the vehicle, we did not repair your car because you declined to have the repair done. The service you paid for was for the diagnosis of the problem.
We allow the customer to make an educated decision with how they want to take care of their vehicle. If you would like to have the vehicle repaired we would be happy to repair it for you, just call the shop and schedule and appointment. We'd love to keep your car running properly for you.
Thank you again for choosing Aspen Auto Clinic.

by - Verified Customer February 25, 2015

FRIENDLY & GOOD SERVICE.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for choosing Aspen and for taking time to post a review of your Aspen experience. We look forward to seeing you again in the future.

by - Verified Customer February 25, 2015

I like the mechanics, their friendliness, and care of my car.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for your kind review. Our technicians will love getting your comments. We appreciate you choosing Aspen Auto Clinic for all your auto repair and maintenance needs.

by - Verified Customer February 25, 2015

Great service but very overpriced. I needed serpentine belt alternator and battery - wanted $845. I did it at home for 325 in an hour. I called other mechanics prices were a lot less.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We thank you for your time in posting a review. We always offer a 3 year/36,000 mile nationwide warranty for all our parts and labor for all the work we perform. We also have never promised to be the cheapest in town but we do promise to use only the very best quality parts for the work we do. Many factors come into play on the estimates that we provide. We hope that you are happy with the decision you made to repair your vehicle yourself. Please let us know if there is anything we can do for you in the future.

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by - Verified Customer February 22, 2015

Great customer service!!

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for choosing Aspen Auto Clinic and for the review. We appreciate all comments that our customers share. We hope to see you again soon.

by - Verified Customer February 21, 2015

Always friendly and always reliable.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Aspen is happy to serve you and your vehicle. Thanks for choosing us and for the time in posting a review. We LOVE earning 5 stars! We hope to be your first choice for all your automotive repair and maintenance needs in the future.

by - Verified Customer February 20, 2015

I like the quickness of service and friendliness of staff.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We aim to please and make your auto repair and maintenance as smooth as possible. Thank you for choosing Aspen Auto Clinic. We appreciate you!

by - Verified Customer February 19, 2015

We never have a bad thing to say about Aspen Auto Clinic. THANK YOU.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thanks for much for your choice of using Aspen Auto Clinic - Mark Dabling for all your vehicle needs over the years. You and your referrals are the heart of our business and we LOVE earning the 5 stars from your visits! We look forward to continuing caring for your cars for many more years to come.

by - Verified Customer February 19, 2015

This service team is truly outstanding, they really put service and people in the same category which is A1.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thanks Sam for your kind words! We appreciate the opportunity to earn the 5 stars and thank you very much for choosing Aspen Auto Clinic for all your vehicle maintenance and repair needs. We look forward to seeing you again soon.

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by February 18, 2015

Good customer service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Our mission is to redefine excellence in auto repair, maintenance and customer service. Thank you for letting us know we did a good job. We appreciate you taking time to share a review of your Aspen experience.

by - Verified Customer February 18, 2015

They always take care of me and my car.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for sharing your review and comments. We LOVE earning the 5 star reviews. Thanks for choosing Aspen for all your car repair and maintenance needs. We know that you, our customer, is the hear of our business and we hope to grow a long term relationship with you and your vehicle.

by - Verified Customer February 16, 2015

I've been using Aspen Auto Clinic for many years. I have always had excellent service.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We appreciate your loyalty and hope to continue our relationship with you and your vehicle for many more years to come. We are here for you and LOVE earning the 5 star reviews! Call us if you need us! Thanks for choosing Aspen Auto Clinic.

by - Verified Customer February 16, 2015

Thorough explanation given. They keep a history of work done on vehicle. Estimate/notice given on impending work that may need to be done.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We do try to be very informative and detailed so you can make an educated decision about your vehicle. Thank you for choosing Aspen Auto Clinic and the opportunity to earn your trust. We look forward to being your first choice for all your auto needs.

by - Verified Customer February 13, 2015

Aspen Auto has always been perfect! Ken is the best there is for my Corvette!

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for taking time to share a review. We appreciate your comments and look forward to serving you and your Corvette for many years to come!

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by February 11, 2015

Consistently honest, reliable car care.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thanks for the review! We appreciate all comments and use them to make improvements where needed. We hope to become your first choice for all your car needs. Thank you for choosing Aspen!

by - Verified Customer February 10, 2015

Customer service was very good and they even allowed me to view some of the work being done.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for the chance to earn a 5 star review. We do have an open door policy and if you ask your service advisor we can make arrangements for you to go back with your vehicle while we are working on it. Thanks for choosing Aspen Auto Clinic and we hope we are your first choice for all your auto care needs in the future.

by - Verified Customer February 10, 2015

Good information, shown what was wrong, and it is riding good now.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We are so glad we could help improve your ride! That's what we are here for. Thank you for choosing Aspen and remember that the repairs we do are warrantied for 3 years/36,000 miles, nationwide. Please let us know if there is anything we can do for you.

by - Verified Customer February 10, 2015

Jerry and the rest of the team were honest and did outstanding work on my beat up old Mercedes.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for choosing Aspen Auto Clinic and for the kind review. We look forward to becoming your first choice for all your automotive maintenance and repair needs. We appreciate you!

by - Verified Customer February 10, 2015

I enjoyed my experience at Aspen and would do business there again in the future.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for taking time to share your experience with us. We look forward to a long term relationship with you and your vehicle. Thanks for choosing Aspen!

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by - Verified Customer February 09, 2015

I have always had excellent service, and the times when something was not quite right, when I took my car back, they have always made sure that the problem was corrected.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thank you for taking time to post an honest review. We LOVE earning 5 stars and although we are not always perfect, we will always do the right things and make corrections where needed. Thanks for choosing Aspen!

by February 09, 2015

Poor troubleshooting. Overpriced labor.

by - Verified Customer February 06, 2015

I felt that they wasted no time in taking care of my desperate situation.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

We aim to please and are glad to know that we were able to do that for you. We LOVE earning 5 stars! Thank you for choosing Aspen Auto Clinic. We hope to become your first choice for all of your auto maintenance and repair needs in the future.

by - Verified Customer February 05, 2015

I don't think that they are very honest, I also don't think that they are proficient technically.

by - Verified Customer February 03, 2015

I found them to be trustworthy and honest.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thanks for the opportunity to earn your trust and we look forward to a long term relationship with you and your vehicle. We appreciate you choosing Aspen Auto Clinic and hope to see you again for all your auto repair needs.

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by February 03, 2015

I brought my car in for an oil change over a month ago. It took over an hour, and I was handed a list of things I needed to fix on my car at the end. Things like changing the timing belt, which I had done elsewhere months earlier. Additionally, I ran out of windshield wiper fluid less than two weeks later- leading me to believe that it wasn't topped off.

by February 02, 2015

Great communication and service. They took care of me and my situation.

by - Verified Customer February 01, 2015

Aspen Auto is extremely customer oriented and as usual they delighted me with a couple of extra things and they are probably the finest auto repair shops in Colorado Springs. FYI I have 4 cars serviced by them and each and every time is always a great experience. Someone asked me if I thought their prices were high...compared to what? He mentioned the dealer...I asked him if he was crazy. I used to go to the dealer and when they wanted $ 2,500 for a new engine header, I took it to Aspen for a 2nd opinion. It was a $ 200 exhaust leak in the manifold. Never looked back and Aspen has always taken great care of us. You get what you pay for. Besides they have a a 3 year warranty. The dealer doesn't.

by February 01, 2015

I don't believe that I needed all of the services that they recommended/performed.

by - Verified Customer January 28, 2015

So far, so good. I felt like they were very professional, knowledgeable and patient in explaining the problem to someone who does not understand the mechanical aspect of cars.

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by - Verified Customer January 27, 2015

Thought it was too expensive.

by January 26, 2015

I've always recommended Aspen to friends but I believe I was overcharged on my last visit. I had my vehicle towed for a starter and was charged a very high rate. Wish I had towed the vehicle to another garage but cost would have been too much.

by - Verified Customer January 23, 2015

Close to home and communication and service were great.

by January 21, 2015

I would recommend them for the services that I had performed--others I am not so sure of because of the cost.

by - Verified Customer January 20, 2015

The front desk guy was a bit too curt for my liking.

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by - Verified Customer January 19, 2015

They are trustworthy; work always explained and ready on time.

by January 14, 2015

Good price on oil change.

by - Verified Customer January 14, 2015

Timely service by knowledgeable technicians.

by - Verified Customer January 11, 2015

Good service.

by - Verified Customer January 09, 2015

Great atmosphere and the employees were great.

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by - Verified Customer January 09, 2015

Overall good & fare service.

by December 19, 2014

They usually do good work, are honest, and very friendly.

by - Verified Customer December 12, 2014

The service was good.

Reply from Aspen Auto Clinic - Mark Dabling – by Heather P. February 04, 2016

Thanks for leaving a review. We appreciate your comments. We hope to see you again soon.

by - Verified Customer December 09, 2014

I'm a regular customer at this location. I only have my vehicle serviced where I have full confidence and trust in excellent service and accommodation.

2 verified customers did not leave comments but provided these ratings:
by Blake
by Corey
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