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Ascot Automotive

1608 N East St, Flagstaff, AZ 86004 Map & directions

Call Now: (928) 433-4644

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About Ascot Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability
98
Tools & Equipment
98
Customer Service
91
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Ascot Automotive has been serving the community of Flagstaff and the surrounding area since 1990. Over the years they have developed a loyal following of satisfied customers who enthusiastically described this shop to us as: "affordable”, “honest”, “friendly”, and "fantastic". This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Early bird drop off and a waiting area with wireless Internet are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

Early Bird Dropoff Service Guarantee Wireless Internet

Customer Reviews 15 verified reviews

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Ascot Automotive
Verified Customer
March 12, 2015

They are fair in their pricing, they get the work done quickly and correctly.

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Ascot Automotive
Verified Customer
March 03, 2015

I think they're good mechanics, they're very reasonable in their prices they don't charge you over board. They don't keep your car longer then they tell you. I think they're very honest, hard working mechanics and very nice people. They explain everything in detail with what the problem is, what the cost is going to be, everything is upfront and honest work.

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Ascot Automotive
Verified Customer
February 11, 2015

Their customer service is good, they were friendly and knowledgeable about questions I had. Their work is good, the only way you know it isn't is if there's a leak or something, and every time I've gone I leave with my vehicle in perfect condition. The price charged is also good, they're competitive compared to other repair shops in town.

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Ascot Automotive
Verified Customer
January 28, 2015

I trust them. They are honest, they don't talk down to you or make you feel like an idiot and they explain all of the work they do in a way that anyone can understand.

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Ascot Automotive
Verified Customer
January 13, 2015

They did a really good job, they did the work quickly and they are very affordable.

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Ascot Automotive
Verified Customer
January 04, 2015

They have been working on my car for the past 10 years. They give me good estimates, the have great work habits and their prices are always fair.

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Ascot Automotive
Verified Customer
January 01, 2015

They are right across the street from my work, they get me in the bay quickly and they get work taken care of. They are expedient, and very prompt with their service.

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Ascot Automotive
Verified Customer
December 08, 2014

They are friendly, if I have problems they deal with them. They talk to me like a real person and they treat me with the utmost respect.

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Ascot Automotive
Verified Customer
November 23, 2014

They are fantastic and they have a great reputation.

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Ascot Automotive
Verified Customer
November 19, 2014

They do what they say they are going to, they come in under budget when the work is finished and if they find more work that needs to be done they will ask me to see if I want it done.

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Ascot Automotive
Verified Customer
October 26, 2014

I like the quality service with the timeliness. The customer service is impeccable, they have fair pricing, they are extremely friendly, they try not to cheat you in the automotive area by not trying to upgrade me.

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Ascot Automotive
Verified Customer
October 24, 2014

They are always friendly. They get my car in even when they are busy. When we have emergencies, they bend over backwards to make sure that they get our car serviced and back to us in a timely manner.

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Ascot Automotive
Verified Customer
October 23, 2014

Great work, great customer service, reasonable prices.

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Ascot Automotive
Verified Customer
October 09, 2014

They did a very good job on the work, they did everything I wanted them to.

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Ascot Automotive
Verified Customer
October 03, 2014

I can rely on them to do the work correctly, and they treat me very well.

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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(928) 433-4644

Auto Repair Experience

  1. Joseph Rosenfeldt, Owner
  2. Established 1990
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 65 Years of Car Repair Experience