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Arty's Auto Service

180 Airport Rd, Coatesville, PA 19320 Map & directions

Call Now: (484) 319-4861

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About Arty's Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
93
Tools & Equipment
89
Customer Service
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Arty's Auto Service is owned by ASE Certified Master Technician, Art Telson and was established in 1996. Over the years Arty's Auto Service has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from tires and wheel alignment, check engine light diagnosis and repair, minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

We specialize in complete auto repair and service for both foreign and domestic vehicles! Our services include tune ups, inspections, tires, belts & hoses, brake system repairs, clutches, transmissions and much more! Contact our ASE Certified Master Technicians today at 610-383-4698.

Arty's Auto Service, Inc. is a full service repair facility located in Coatesville, PA, servicing and repairing all foreign and domestic cars and trucks from light to heavy duty. We are a family owned and operated business serving the greater Coatesville area. The owner Art is a certified ASE Master Technician and Pennsylvania State Certified for emissions repair and testing. We are one of the few AAA approved auto repair facilities with an impeccable reputation for quality repairs and service for the past 18 years.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Free Estimates Heated Waiting Room Loaner Car Military Discount
Open Saturday Open Weekends Parts/Accessories Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Towing Wireless Internet

Customer Reviews 28 verified reviews (29 total)

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Arty's Auto Service
Verified Customer
November 24, 2014

He is local, trustworthy, and he does good work.

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Arty's Auto Service
Verified Customer
December 14, 2014

That they are very professional, a little pricey and they always do a good job. There was one issue prior but they fixed the problem with no extra charge. It's more of a set up like going to a dealership; very clean, very professional, and very organized. It's like the setup at fat boys.

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Arty's Auto Service
Verified Customer
December 08, 2014

They provided outstanding service.

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Arty's Auto Service
Verified Customer
November 05, 2014

It seems like the quality of their work isn't like it used to be. I brought my car in this past Monday had a radiator flush and they didn't put the cap back on right and it blew they cap off, over heated my car, had antifreeze spilled all over inside the hood. I didn't go back. I fixed the problem my self. I shouldn't have happened in the first place if they are certified to do this. Time before I brought in my wife's car they kept my car for two days with out calling us and letting us know it was going to take more time than they told us the car would be done, so my wife called ten minutes before they closed and they told her it's not going to get done tonight they ended up giving her a loaner car but that is besides the point.

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Reply from Arty's Auto Service -  Art71February 20, 2015 06:31

Please call me if anything like this happens. I am so sorry that this happened. If I knew who this is I would've contacted you already. I take a lot of pride in the work that is performed at my shop and if one of my guys makes a mistake we will always take care of it and more than compensate you for your inconvenience. This kind of simple mistake should've never occurred. Please contact me at your earliest convenience so I can address the problem properly.
Thank you for your input, Art

Arty's Auto Service
Verified Customer
October 27, 2014

They offer fair and honest services.

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Arty's Auto Service
Verified Customer
October 26, 2014

Their service is great, they don't try to sell services that aren't needed and they are a very honest and clean shop.

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Arty's Auto Service
Verified Customer
October 25, 2014

I know them personally, and they are very professional.

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Arty's Auto Service
Verified Customer
September 29, 2014

I've been getting my vehicle serviced there for the last 14 years and I'm completely satisfied.

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Arty's Auto Service
Verified Customer
November 10, 2014

All of the work they do is amazing.

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Arty's Auto Service
Verified Customer
November 08, 2014

They are very professional, they explained everything about the work they did to my car and they are always very nice to me when I go there.

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Arty's Auto Service
Verified Customer
November 03, 2014

Communication. They explain what exactly is being done. They also show it.

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Arty's Auto Service
Verified Customer
October 27, 2014

They are very thorough with their work and all of the work is done correctly.

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Arty's Auto Service
Verified Customer
October 25, 2014

Their work is incredible, they never do work that isn't needed and they are very trustworthy.

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Arty's Auto Service
Verified Customer
October 18, 2014

There is a lot of stuff that isn't explainable, like I think certain things were overpriced.

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Reply from Arty's Auto Service -  Art71February 20, 2015 06:30

Hi, Sam I wish you would've called me if you have something that your not sure about on your bill. I would always be more than happy to look into anything you have a question about. I can tell you we always try to use the original manufacturers parts which sometimes are a little more expensive but fit the vehicle properly and always have less problems with. If you request to use aftermarket parts we can accommodate that as well. Please contact me so I can answer any questions you may have.
Thank you, Art

Arty's Auto Service
Verified Customer
October 16, 2014

I find Arty's Auto shop to be reliable and honest. The experience I've had with them and the situation that has occurred that Art's have recommend we pass on some services rather than getting the service he would give us options.

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Arty's Auto Service
Verified Customer
July 18, 2015

Charged labor for a "free" check engine light diagnosis.

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Arty's Auto Service
Verified Customer
July 14, 2015

They are great.

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Arty's Auto Service
Verified Customer
July 01, 2015

Arty's offers courteous, professional service, and they explain everything to you in detail and in language you can understand.

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Arty's Auto Service
Verified Customer
June 12, 2015

They are a bit pricey, but I guess you get what you pay for. Every time I've gone there, they have had my car fixed by the time I've gotten off work... No "it'll be ready tomorrow", no "we couldn't get the part", only "your car is ready sir"! If you need your car fixed the right way and in a timely manner, I would suggest that you go to Arty's.

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Arty's Auto Service
Verified Customer
December 11, 2014

It was good service, but it wasn't excellent service. The mechanics seemed knowledgeable.

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Arty's Auto Service
Verified Customer
November 29, 2014

They are excellent mechanics, but they can be a little pricey compared to other shops in the area but they do excellent work.

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Arty's Auto Service
Verified Customer
November 18, 2014

I was happy with it. Last time I went there was for brake pads. I don't think they properly installed the brake pads.

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Arty's Auto Service
Verified Customer
November 13, 2014

They do a good job, but are a little pricey at times.

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Arty's Auto Service
Verified Customer
November 07, 2014

They always come back saying that our car needs something done to it. They are always very nice.

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Arty's Auto Service
Verified Customer
November 04, 2014

I had a couple things that needed done and I felt like he treated me like a customer not a client. He recommended things that he had already done.

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Arty's Auto Service
Verified Customer
October 07, 2014

I went in for an oil change and an inspection, but now I'm facing a huge repair bill.

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Arty's Auto Service
Verified Customer
September 28, 2014

I've know him for years, I think he is great. I just think he is a little expensive.

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Arty's Auto Service
February 15, 2015

I went to Arty's and had some work done in the past, they actually know what they are doing, but are extremely pricey and always find something wrong with my car that other shops did not.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(484) 319-4861

Auto Repair Experience

  1. Art Telson, Owner
  2. Established 1996
  3. 4 Auto Repair Mechanics on Staff
  4. 86 Years of Car Repair Experience