I love all the people there that help me out on my cars.
Very fast & courteous service.
We can get an oil change on a Sunday without an appointment and with out crazy schedule, that is important. Your service folks a nice and polite. You do suggest "add on's", but I have never felt you try to take advantage of us. I have questioned why some of the recommendations, like trans fluid change, but the salesmen back off. Other places they tell you how dangerous it is not to do maintenance and try to scare you. Arlington Auto & Tire is honest enough to say nothing bad will happen, but it is a good idea to replace the fluids. Up until a few years ago, I did all my own service on the cars, breaks, fluids, oil, even replaced a TCM in a car. I'm not mechanical genius, but I have a clue, and the folks at Arlington Auto are a good honest group.
Thanks Duane - we really appreciate that from a experienced customer like yourself. As you noticed we make suggestions without pressure and we base those suggestions on the manufacturers maintenance schedule or tests to back them up and ensure a fair experience. Unlike chain stores we are part of the local community and we dont have big shareholders who only care about profit with little regard for your repeat business. Thanks again for being a 5 star customer!
Great guys. Excellent service. They don't look for ways to increase costs. You get what you asked for.
Their service is excellent, they are honest and straight forward. You don't get blindsided with charges that weren't explained to you.
Thanks! We go to training and use the engineers specified measurements and procedures to help explain why a certain repair is suggested. See more at www.ArlingtonAutoTire.com for tires and service in Poughkeepsie NY - towing too with out tow365 app on icloud and Android
Quick service, reliable, clean facility, work done well.
This is the second time I have gone in for an oil change and asked to have my tire pressure checked and within one week of the visit my low pressure tire light goes off. So I either have to go back to you to have it done (for free which I appreciate) or I have to do it myself.
I am sorry - stop in any time for a reset or free nitrogen inflation.
Glad we were able help!
I enjoy the excellent service and the guys who work the service desk.
I feel the service is pretty good.
pretty good is not good enough for us - please see our manager if you have any suggestions to make it the best. We want you to love it and incorporate your ideas of how it should be.
Always great service.
I have a long relationship with Arlington Tire. Moose has always treated my right. Lately though there seems to be a lack of attention to detail. I find myself having to come back more often to have things corrected. Also, when work is completed or there are questions that need my approval I haven't been getting called by them.
Thanks for letting us make it right, in the future just let us know right away that you want something done and we will
Awesome service every time.
Helpful and friendly management.
Always satisfied with fast, friendly, professional service.
Most of my visits have been good. I like the friendliness of the staff...especially dealing with James and Moose. I can always discuss problems with them, they are always willing to go the extra mile to answer questions and extend help if necessary.
They always get me an appointment when I need it and complete the service in a timely manner.
Prompt service from associates at the front desk. Rapid automotive service. They take the time to explain to customers the service provided & any concerns that may occur while performing services.
Good service at scheduled time.
Customer service was wonderful, One gentleman Ray kept me updated as my car went through the process of being completed. Beautiful showroom.
Love the service, fast and friendly. Really honest group to work with.
Fast efficient service.
They go above and beyond.
You did a good job.
Car was ready when they said it would be.
They are pleasant and pretty quick with service and their prices beat the dealer prices!
Great service and people.
Excellent oil changes, but the last time I had a repair done there, they weren't sure how to put in the new water pump after I had removed the old one. Very odd to have a mechanic call me as a customer and ask me how to do something.
Good price, excellent service.