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Arlington Auto & Tire

678 Dutchess Tpk Rt 44, Poughkeepsie, NY 12603 Map & directions

Call Now: (845) 637-3343

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About Arlington Auto & Tire

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
100
Tools & Equipment
93
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Arlington Auto and Tire has been serving the community of Poughkeepsie since 2004. Our unbiased review of this location revealed a staff that is described as fast, friendly, professional, and honest. This is a team of experienced automotive professionals who take their craft very seriously. They spend a lot time making sure they are up to date on the latest technologies by attending good quality training on a regular basis. Some of the most recent training includes Hybrid and Electric vehicle diagnosis and customer service skills. This commitment to training and an investment in some of the best automotive tools and computer diagnostic equipment make Arlington Auto and Tire a great place for quality professional service and repairs. The work performed in this shop is backed by a 12-month / 12,000-mile warranty for your peace of mind. Amenities such as local shuttle service, rental vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.

Message from the Shop

Arlington Auto & Tire performs advanced diagnostics with factory laptops for most every vehicle on the road from Audi to VW and of course all domestics Toyota, Honda, Kia, Hyundai and other Japanese vehicles. Plus factory Scheduled Maintenance service when due based upon your mileage or dashboard reset.

We have a state of the art system with Hunter tire machines, Road force balancers, and Hunter Alignment. Plus we have added a new Quick Lube system for fast convenient service when you just need a quick oil change. We can measure any device or component and compare it to the manufacturers specifications so you can make a decision that is informed. We also perform Headlamp Restoration on most vehicles brightening the headlamp lenses and restoring the amount of light and appearance you once had.

Upgrade to better fluids and synthetics for improved longevity and protection - ask our service pro for advice durring your visit.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Extended/Evening Hours
Financing Free Multi-Point Safety Inspection Heated Waiting Room Open Saturday
Open Weekends Rental Car Se Habla Espanol Service Guarantee
Shopping Nearby Towing Warranty Accepted Wireless Internet

Customer Reviews 31 verified reviews (48 total)

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Arlington Auto & Tire
Verified Customer
May 06, 2014

I love all the people there that help me out on my cars.

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Arlington Auto & Tire
Verified Customer
May 04, 2014

Very fast & courteous service.

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Arlington Auto & Tire
Verified Customer
April 27, 2014

We can get an oil change on a Sunday without an appointment and with out crazy schedule, that is important. Your service folks a nice and polite. You do suggest "add on's", but I have never felt you try to take advantage of us. I have questioned why some of the recommendations, like trans fluid change, but the salesmen back off. Other places they tell you how dangerous it is not to do maintenance and try to scare you. Arlington Auto & Tire is honest enough to say nothing bad will happen, but it is a good idea to replace the fluids. Up until a few years ago, I did all my own service on the cars, breaks, fluids, oil, even replaced a TCM in a car. I'm not mechanical genius, but I have a clue, and the folks at Arlington Auto are a good honest group.

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Reply from Arlington Auto & Tire -  arlingtonautotireJune 25, 2014 13:08

Thanks Duane - we really appreciate that from a experienced customer like yourself. As you noticed we make suggestions without pressure and we base those suggestions on the manufacturers maintenance schedule or tests to back them up and ensure a fair experience. Unlike chain stores we are part of the local community and we dont have big shareholders who only care about profit with little regard for your repeat business. Thanks again for being a 5 star customer!

Arlington Auto & Tire
Verified Customer
April 26, 2014

Great guys. Excellent service. They don't look for ways to increase costs. You get what you asked for.

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Arlington Auto & Tire
Verified Customer
April 26, 2014

Their service is excellent, they are honest and straight forward. You don't get blindsided with charges that weren't explained to you.

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Reply from Arlington Auto & Tire -  arlingtonautotireFebruary 19, 2015 07:23

Thanks! We go to training and use the engineers specified measurements and procedures to help explain why a certain repair is suggested. See more at www.ArlingtonAutoTire.com for tires and service in Poughkeepsie NY - towing too with out tow365 app on icloud and Android

Arlington Auto & Tire
Verified Customer
April 25, 2014

Quick service, reliable, clean facility, work done well.

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Arlington Auto & Tire
Verified Customer
April 21, 2014

Good Service.

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Arlington Auto & Tire
Verified Customer
April 10, 2014

Awesome service every time.

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Arlington Auto & Tire
Verified Customer
April 05, 2014

They always get me an appointment when I need it and complete the service in a timely manner.

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Arlington Auto & Tire
Verified Customer
March 30, 2014

Customer service was wonderful, One gentleman Ray kept me updated as my car went through the process of being completed. Beautiful showroom.

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Arlington Auto & Tire
Verified Customer
April 18, 2014

This is the second time I have gone in for an oil change and asked to have my tire pressure checked and within one week of the visit my low pressure tire light goes off. So I either have to go back to you to have it done (for free which I appreciate) or I have to do it myself.

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Reply from Arlington Auto & Tire -  arlingtonautotireFebruary 19, 2015 07:25

I am sorry - stop in any time for a reset or free nitrogen inflation.
Update:
Glad we were able help!

Arlington Auto & Tire
Verified Customer
April 17, 2014

I enjoy the excellent service and the guys who work the service desk.

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Arlington Auto & Tire
Verified Customer
April 14, 2014

I feel the service is pretty good.

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Reply from Arlington Auto & Tire -  arlingtonautotireJune 10, 2014 06:46

pretty good is not good enough for us - please see our manager if you have any suggestions to make it the best. We want you to love it and incorporate your ideas of how it should be.

Arlington Auto & Tire
Verified Customer
April 14, 2014

Always great service.

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Arlington Auto & Tire
Verified Customer
April 11, 2014

I have a long relationship with Arlington Tire. Moose has always treated my right. Lately though there seems to be a lack of attention to detail. I find myself having to come back more often to have things corrected. Also, when work is completed or there are questions that need my approval I haven't been getting called by them.

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Reply from Arlington Auto & Tire -  arlingtonautotireJune 10, 2014 06:50

Thanks for letting us make it right, in the future just let us know right away that you want something done and we will

Arlington Auto & Tire
Verified Customer
April 08, 2014

Helpful and friendly management.

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Arlington Auto & Tire
Verified Customer
April 08, 2014

Always satisfied with fast, friendly, professional service.

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Arlington Auto & Tire
Verified Customer
April 07, 2014

Most of my visits have been good. I like the friendliness of the staff...especially dealing with James and Moose. I can always discuss problems with them, they are always willing to go the extra mile to answer questions and extend help if necessary.

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Arlington Auto & Tire
Verified Customer
April 04, 2014

Prompt service from associates at the front desk. Rapid automotive service. They take the time to explain to customers the service provided & any concerns that may occur while performing services.

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Arlington Auto & Tire
Verified Customer
April 03, 2014

Good service at scheduled time.

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Arlington Auto & Tire
Verified Customer
March 29, 2014

Love the service, fast and friendly. Really honest group to work with.

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Arlington Auto & Tire
Verified Customer
March 26, 2014

Fast efficient service.

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Arlington Auto & Tire
Verified Customer
March 23, 2014

They go above and beyond.

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Arlington Auto & Tire
Verified Customer
March 21, 2014
Arlington Auto & Tire
Verified Customer
March 21, 2014

You did a good job.

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Arlington Auto & Tire
Verified Customer
March 20, 2014

Car was ready when they said it would be.

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Arlington Auto & Tire
Verified Customer
March 17, 2014

They are pleasant and pretty quick with service and their prices beat the dealer prices!

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Arlington Auto & Tire
Verified Customer
March 11, 2014

Great service and people.

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Arlington Auto & Tire
Verified Customer
March 11, 2014

Excellent oil changes, but the last time I had a repair done there, they weren't sure how to put in the new water pump after I had removed the old one. Very odd to have a mechanic call me as a customer and ask me how to do something.

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Arlington Auto & Tire
Verified Customer
March 09, 2014

Good price, excellent service.

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Arlington Auto & Tire
December 09, 2014

Manager Mousse handled my complaints immediately and handled it very professionally as the way it should be!!!
Staff was not very friendly at all with the exception of the manager. Staff should accept services on a first come first serve basis. Customer that's there prior should get the services first. Staff should handle one customer at a time.
Customer deserves to get an update for work done on a reasonable time. All customers deserves a great service.

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Arlington Auto & Tire
June 13, 2010

Great service again. Many times in the past few years I have been here and it's always great service. They are like friends to me. I baked them cookies for doing such a wonderful job! Ref # 34426

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Arlington Auto & Tire
August 29, 2015

We are from Nevada and had a flat tire on our motorhome. They found the tire we needed and when they were putting it on, they found the rim was cracked. They tracked down a rim and went and got it for us and enabled us to get back on the road. They were all excellent, from James and Moose to Gill and Julio.

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Arlington Auto & Tire
August 27, 2015

Excellent service as always. my experience with Moose and technician Joe D was great. they even brought me into the bay to look under the car and show and discuss the issues. Invoice #151859.

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Arlington Auto & Tire
August 12, 2015

Fast and detailed service from James and Marshall.. Thanks again and see you soon invoice #130054

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Arlington Auto & Tire
August 10, 2015

Detailed fast and excellent service by Joe Z and Mike F. I was in and out in no time.. Very courteous and attentive it was a pleasure. :)
Joe and Mike thank you

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Arlington Auto & Tire
July 25, 2015

I had an oil change done today. My tech was an individual named Mikey. He was very good and did the job in a reasonablre amount of time. I have had a lot of work done to my vehicle in the past. Dino was the individual who has worked with me today, and in the past. With every instance he was courteous, knowledgable, and kind. When I first moved to the Hudson Valley I was with another mechanic who has since retired his shop. It took several years to find another place that I trust implicitly to repair/maintain my vehicle, Arlington Auto and Tire always gives me the feeling that they will do everything in their power to keep my vehicle in a safe working condition. I also am impressed with the fact that although its severasl months between encounters, and they have several customers, they remember me and my vehicle. I never feel like just another customer. Their prices are fair and their service good.I always tell my friendsd and family to go try these guys out. I know they wont be disappointed.

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Arlington Auto & Tire
July 15, 2015

I LOVE Arlington Auto's commitment to quality work and customer satisfaction. I just brought my truck in to have the front brakes done recently and, as always, Moose took care of everything. Rotors, pads and a caliper were replaced and Moose made sure it was corrected and fully resolved. Now the truck is running like it just came off the lot again. Thanks again Moose and all at Arlington Auto & Tire!!!
Invoice #0128951

-Chris Babb (Poughkeepsie)

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Arlington Auto & Tire
July 11, 2015

My daughter's a.c. was not working in her van. Took it to Moose and he did, as always, an excellent job. Did not give up until he found the problem.
We bring all our cars to Moose and he never lets us down - tires, inspections, brakes, a.c. - always courteous, informative and complete.
We highly recommend Arlington Auto & Tire - see Moose!

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Arlington Auto & Tire
July 11, 2015

Dino and staff is courteous and they deliver on time. They do exactly what they promise and get the job done. 128645

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Arlington Auto & Tire
July 09, 2015

I've had repair work there previously and always been satisfied. Intermittent brake trouble this time, I'm figuring $500, if they can find and fix. Persistence and skill thru Joe D, Mike F and Joe Z (the svc mngr) found the trouble and repaired it. Best part was the repair charge, not even close to my estimate. Well done gents, again, thanks. M Heuer Poughkeepsie NY

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Arlington Auto & Tire
June 30, 2015

I have been coming to this shop for a long time now, Dino the customer service manager and everyone in the shop is very friendly and helpful. They always make me feel like I am the most important customer and the service I receive is always excellent. Thank you guys!!!!!

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Arlington Auto & Tire
June 16, 2015

I have been coming here since it opened. All my cars have been serviced there and very happy with the service and quality. I recommend it constantly and do not receive negative feedback. Inv. # 0127200 5 Star!

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Arlington Auto & Tire
June 06, 2015

Moose and the staff are always knowledgeable, courteous and reliable. Years of service on our family's vehicles. Ref. invoice #0126611

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Arlington Auto & Tire
December 01, 2014

I hit the drain ditch in front of the CVS right up the road. In the snow storm you can't even see it. I was able to drive it to Arlington Tire. The quickly put on my spare. They ordered me another Hankook tire. They did not charge me until the tire came in and they installed it. James and his entire team are fast, friendly and the BEST IN THE BUSINESS. I have been there multiple times and they are consistant.The awiting area is clean and confortable. They will have ALL my business going forward! I highly recommend them.

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Reply from Arlington Auto & Tire -  arlingtonautotireFebruary 19, 2015 07:28

The winter here in Poughkeepsie NY this year has been filled with powerful snow storms and slippery conditions. Difficult driving even with snow tires for the best traction for sure. Glad we could help get you back on 4 tires asap!

Arlington Auto & Tire
November 14, 2014

I called late on Wednesday to get in early Thursday morning for an oil change at 8am as i have to be at work at 9am, Joe told me no problem bring the car in :). Bought the car in at 8am Moose got me right in! Dan and Mike worked on my car and also noticed that my inspection was past due and completed that also. i was out of the shop by 8:35am. Thanks a bunch guys and as usual great job....

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Reply from Arlington Auto & Tire -  arlingtonautotireFebruary 19, 2015 07:30

Our quick lube at Arlington Auto & Tire was designed for people who dont have time for a traditional repair shop but want to go to a traditional professionally staffed repair shop! In addition to our 14 bay repair lifts we added the 4 place quick lube system with environmentally conscious automatic oil systems and evacuation systems so oil never touches the ground, and it makes the job fast and clean! Drive right up for drive through stay in your car quick lube service at www.arlingtonautotire.com

Arlington Auto & Tire
May 19, 2013

Thanks again for taking me in on a short notice.I'm always on the go and thursday i had a cancellation from a client so i called the dealer for a b service,they couldn't get me in for a week ,a friend of mine reccommended arlington auto and tire so i called them and the gentlemen Aaron answered the phone,i told him my situation and he stated come on down.They took care of it.. THANK YOU THANK YOU.. I HAVE FOUND MY NEW HOME.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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Hours of Operation
EVERYDAY:7:00am to 7:00pm
Call Now:

(845) 637-3343

Auto Repair Experience

  1. Established 2004
  2. 5 Auto Repair Mechanics on Staff
  3. 1 ASE Certified Auto Technician
  4. 93 Years of Car Repair Experience