» » » Arlington Auto & Tire

Arlington Auto & Tire

678 Dutchess Tpk Rt 44, Poughkeepsie, NY 12603 Map & directions

Call Now: (845) 547-0137

See more real customer reviews

About Arlington Auto & Tire

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Arlington Auto and Tire has been serving the community of Poughkeepsie since 2004. Our unbiased review of this location revealed a staff that is described as fast, friendly, professional, and honest. This is a team of experienced automotive professionals who take their craft very seriously. They spend a lot time making sure they are up to date on the latest technologies by attending good quality training on a regular basis. Some of the most recent training includes Hybrid and Electric vehicle diagnosis and customer service skills. This commitment to training and an investment in some of the best automotive tools and computer diagnostic equipment make Arlington Auto and Tire a great place for quality professional service and repairs. The work performed in this shop is backed by a 12-month / 12,000-mile warranty for your peace of mind. Amenities such as local shuttle service, rental vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.

Message from the Shop

Arlington Auto & Tire performs advanced diagnostics with factory laptops for most every vehicle on the road from Audi to VW and of course all domestics Toyota, Honda, Kia, Hyundai and other Japanese vehicles. Plus factory Scheduled Maintenance service when due based upon your mileage or dashboard reset. We have a state of the art system with Hunter tire machines, Road force balancers, and Hunter Alignment. Plus we have added a new Quick Lube system for fast convenient service when you just need a quick oil change. We can measure any device or component and compare it to the manufacturers specifications so you can make a decision that is informed. We also perform Headlamp Restoration on most vehicles brightening the headlamp lenses and restoring the amount of light and appearance you once had. Upgrade to better fluids and synthetics for improved longevity and protection - ask our service pro for advice durring your visit.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Extended/Evening Hours
Financing Free Inspection Heated Waiting Room Open Saturday
Open Weekends Se Habla Espanol Service Guarantee Shopping Nearby
Towing Warranty Accepted Wireless Internet

Customer Reviews 31 verified reviews (33 total)

Sort by: Date | Helpful
Arlington Auto & Tire
Verified Customer
May 06, 2014

I love all the people there that help me out on my cars.

Flag This
Arlington Auto & Tire
Verified Customer
May 04, 2014

Very fast & courteous service.

Flag This
Arlington Auto & Tire
Verified Customer
April 27, 2014

We can get an oil change on a Sunday without an appointment and with out crazy schedule, that is important. Your service folks a nice and polite. You do suggest "add on's", but I have never felt you try to take advantage of us. I have questioned why some of the recommendations, like trans fluid change, but the salesmen back off. Other places they tell you how dangerous it is not to do maintenance and try to scare you. Arlington Auto & Tire is honest enough to say nothing bad will happen, but it is a good idea to replace the fluids. Up until a few years ago, I did all my own service on the cars, breaks, fluids, oil, even replaced a TCM in a car. I'm not mechanical genius, but I have a clue, and the folks at Arlington Auto are a good honest group.

Flag This
Reply from Arlington Auto & Tire -  arlingtonautotireJune 25, 2014 13:08

Thanks Duane - we really appreciate that from a experienced customer like yourself. As you noticed we make suggestions without pressure and we base those suggestions on the manufacturers maintenance schedule or tests to back them up and ensure a fair experience. Unlike chain stores we are part of the local community and we dont have big shareholders who only care about profit with little regard for your repeat business. Thanks again for being a 5 star customer!

Arlington Auto & Tire
Verified Customer
April 26, 2014

Their service is excellent, they are honest and straight forward. You don't get blindsided with charges that weren't explained to you.

Flag This
Arlington Auto & Tire
Verified Customer
April 26, 2014

Great guys. Excellent service. They don't look for ways to increase costs. You get what you asked for.

Flag This
Arlington Auto & Tire
Verified Customer
April 25, 2014

Quick service, reliable, clean facility, work done well.

Flag This
Arlington Auto & Tire
Verified Customer
April 21, 2014

Good Service.

Flag This
Arlington Auto & Tire
Verified Customer
April 18, 2014

This is the second time I have gone in for an oil change and asked to have my tire pressure checked and within one week of the visit my low pressure tire light goes off. So I either have to go back to you to have it done (for free which I appreciate) or I have to do it myself.

Flag This
Reply from Arlington Auto & Tire -  arlingtonautotireJune 05, 2014 12:05

I am sorry - stop in any time for a reset or free nitrogen inflation.

Arlington Auto & Tire
Verified Customer
April 17, 2014

I enjoy the excellent service and the guys who work the service desk.

Flag This
Arlington Auto & Tire
Verified Customer
April 14, 2014

Always great service.

Flag This
Arlington Auto & Tire
Verified Customer
April 14, 2014

I feel the service is pretty good.

Flag This
Reply from Arlington Auto & Tire -  arlingtonautotireJune 10, 2014 06:46

pretty good is not good enough for us - please see our manager if you have any suggestions to make it the best. We want you to love it and incorporate your ideas of how it should be.

Arlington Auto & Tire
Verified Customer
April 11, 2014

I have a long relationship with Arlington Tire. Moose has always treated my right. Lately though there seems to be a lack of attention to detail. I find myself having to come back more often to have things corrected. Also, when work is completed or there are questions that need my approval I haven't been getting called by them.

Flag This
Reply from Arlington Auto & Tire -  arlingtonautotireJune 10, 2014 06:50

Thanks for letting us make it right, in the future just let us know right away that you want something done and we will

Arlington Auto & Tire
Verified Customer
April 10, 2014

Awesome service every time.

Flag This
Arlington Auto & Tire
Verified Customer
April 08, 2014

Always satisfied with fast, friendly, professional service.

Flag This
Arlington Auto & Tire
Verified Customer
April 08, 2014

Helpful and friendly management.

Flag This
Arlington Auto & Tire
Verified Customer
April 07, 2014

Most of my visits have been good. I like the friendliness of the staff...especially dealing with James and Moose. I can always discuss problems with them, they are always willing to go the extra mile to answer questions and extend help if necessary.

Flag This
Arlington Auto & Tire
Verified Customer
April 05, 2014

They always get me an appointment when I need it and complete the service in a timely manner.

Flag This
Arlington Auto & Tire
Verified Customer
April 04, 2014

Prompt service from associates at the front desk. Rapid automotive service. They take the time to explain to customers the service provided & any concerns that may occur while performing services.

Flag This
Arlington Auto & Tire
Verified Customer
April 03, 2014

Good service at scheduled time.

Flag This
Arlington Auto & Tire
Verified Customer
March 30, 2014

Customer service was wonderful, One gentleman Ray kept me updated as my car went through the process of being completed. Beautiful showroom.

Flag This
Arlington Auto & Tire
Verified Customer
March 29, 2014

Love the service, fast and friendly. Really honest group to work with.

Flag This
Arlington Auto & Tire
Verified Customer
March 26, 2014

Fast efficient service.

Flag This
Arlington Auto & Tire
Verified Customer
March 23, 2014

They go above and beyond.

Flag This
Arlington Auto & Tire
Verified Customer
March 21, 2014

You did a good job.

Flag This
Arlington Auto & Tire
Verified Customer
March 21, 2014

Integrity.

Flag This
Arlington Auto & Tire
Verified Customer
March 20, 2014

Car was ready when they said it would be.

Flag This
Arlington Auto & Tire
Verified Customer
March 17, 2014

They are pleasant and pretty quick with service and their prices beat the dealer prices!

Flag This
Arlington Auto & Tire
Verified Customer
March 11, 2014

Excellent oil changes, but the last time I had a repair done there, they weren't sure how to put in the new water pump after I had removed the old one. Very odd to have a mechanic call me as a customer and ask me how to do something.

Flag This
Arlington Auto & Tire
Verified Customer
March 11, 2014

Great service and people.

Flag This
Arlington Auto & Tire
Verified Customer
March 09, 2014

Good price, excellent service.

Flag This
Arlington Auto & Tire
June 13, 2010

Great service again. Many times in the past few years I have been here and it's always great service. They are like friends to me. I baked them cookies for doing such a wonderful job! Ref # 34426

Flag This
Arlington Auto & Tire
May 19, 2013

Thanks again for taking me in on a short notice.I'm always on the go and thursday i had a cancellation from a client so i called the dealer for a b service,they couldn't get me in for a week ,a friend of mine reccommended arlington auto and tire so i called them and the gentlemen Aaron answered the phone,i told him my situation and he stated come on down.They took care of it.. THANK YOU THANK YOU.. I HAVE FOUND MY NEW HOME.

Flag This

1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
Get Directions to Arlington Auto & Tire
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
EVERYDAY:7:00am to 7:00pm
Call Now:

(845) 547-0137

Auto Repair Experience

  1. Established 2004
  2. 5 Auto Repair Mechanics on Staff
  3. 1 ASE Certified Auto Technician
  4. 93 Years of Car Repair Experience