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Arctic Import Repair

512 W International Airport Rd, Anchorage, AK 99518 Map & directions

Call Now: (907) 341-4891

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About Arctic Import Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
93
Tools & Equipment
93
Customer Service
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Arctic Import Repair was established in 1986 and has been providing Anchorage and the surrounding area with quality repair of most import models as well as Ford and Chevy trucks. This RepairPal Certified shop features a very experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “friendly”, “professional”, and “amazing”. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for you convenience.

Message from the Shop

Our auto repair shop in Anchorage is a trustworthy partner for all kinds of repairs. Your personal auto safety is assured when your car is on the road running smoothly. That's why we don't merely provide comprehensive consultation, but we also perform important safety checks for you.

In our garage, your vehicle is repaired exclusively by qualified, trained personnel. Our workshop is equipped with the latest technology, and we always stay up to date with new developments in our profession.

Personal customer care, fair and transparent pricing, as well as high quality in our work are of the greatest importance to us. We gladly provide you with advice at any time, and we do our best to ensure your comfort and safety on the road.

Auto Makes We Service

Acura Audi BMW
Chevrolet FIAT Ford
GMC Geo Honda
Hyundai Infiniti Isuzu
Jaguar Kia Land Rover
Lexus Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Porsche Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts

Amenities

Early Bird Dropoff Service Guarantee Shuttle Wireless Internet

Customer Reviews 24 verified reviews

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Arctic Import Repair
Verified Customer
February 10, 2015

They're amazing. They know how to fix the problems.

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Arctic Import Repair
Verified Customer
February 09, 2015

They have always done a good job every time I go there.

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Arctic Import Repair
Verified Customer
February 09, 2015

They were quick and fast.

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Arctic Import Repair
Verified Customer
February 09, 2015

We have been going there for a long time and they are very honest about their rates ahead of time. They do good work.

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Arctic Import Repair
Verified Customer
February 09, 2015

I've been going to them for years and they've done a good job.

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Arctic Import Repair
Verified Customer
February 08, 2015

I think they do a good job. They explained things well.

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Arctic Import Repair
Verified Customer
February 08, 2015

They are friendly and fast. They gave me a professional opinion on how to fix things.

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Arctic Import Repair
Verified Customer
February 08, 2015

I am very happy with the customer service.

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Arctic Import Repair
Verified Customer
February 08, 2015

They have perfect customer service I tell my friends that, they don't go for the quick sell, they allow you to return.

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Arctic Import Repair
Verified Customer
February 05, 2015

When they checked the heater it was not working so I have to go back again. For the past few years they were good. If they said I can pick up my car, then no problem.

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Arctic Import Repair
Verified Customer
February 05, 2015

I think it is good service. They are really honest with their maintenance and the pricing is great and the customer service is great.

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Arctic Import Repair
Verified Customer
February 04, 2015

They have good quality service, but are a little high. They are good people to work with.

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Arctic Import Repair
Verified Customer
February 04, 2015

They are very personable, and good at what they do. Good people.

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Arctic Import Repair
Verified Customer
February 04, 2015

They are very ethical and friendly. They are a good company.

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Arctic Import Repair
Verified Customer
February 04, 2015

Every time I take it they do really good service.

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Arctic Import Repair
Verified Customer
February 04, 2015

I've been doing buisness with Bruce for twenty years. Hes nice and I trust him. Reasonably priced.

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Arctic Import Repair
Verified Customer
February 04, 2015

I like them, they do a good job.

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Arctic Import Repair
Verified Customer
February 01, 2015

Their estimates are good, they never pad the bill or recommend procedures that aren't needed.

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Arctic Import Repair
Verified Customer
February 01, 2015

The problems were fixed in one day. I expected that it would take three days. Incredibly good service.

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Arctic Import Repair
Verified Customer
February 01, 2015

I've always taken my vehicles there, and it's always been excellent. Customer service is great. They're willingness to take care of some interesting repairs has been nice.

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Arctic Import Repair
Verified Customer
January 29, 2015

It took them a while to get back to me, and I feel that they were very unorganized.

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Arctic Import Repair
Verified Customer
January 29, 2015

Just quality work. They got my car running really well and are efficient.

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Arctic Import Repair
Verified Customer
January 28, 2015

They do really good service, really fast, and they explain services as they go. They do good work, never a problem with anything.

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Arctic Import Repair
Verified Customer
January 27, 2015

They do a great job on my vehicles, so I take them all to them. I tell my friends and family about them. They tell you what they are going to do, the price for the labor, and they give a ride if needed.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(907) 341-4891

Auto Repair Experience

  1. Bruce Lee, Owner
  2. Established 1986
  3. 7 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technician
  5. 115 Years of Car Repair Experience