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Arctic Import Repair

(907) 341-4891
24 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

512 W International Airport Rd
Anchorage, AK 99518 USA

AUTO REPAIR EXPERIENCE

  • Bruce Lee, Owner
  • Established 1986
  • 7 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 115 Years of Car Repair Experience

Arctic Import Repair Reviews

OVERALL RATING

24 Verified Reviews
5 stars
(19)
4 stars
(4)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer February 10, 2015

They're amazing. They know how to fix the problems.

by February 09, 2015

I've been going to them for years and they've done a good job.

by - Verified Customer February 09, 2015

We have been going there for a long time and they are very honest about their rates ahead of time. They do good work.

by - Verified Customer February 09, 2015

They were quick and fast.

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by - Verified Customer February 09, 2015

They have always done a good job every time I go there.

by - Verified Customer February 09, 2015

They are friendly and fast. They gave me a professional opinion on how to fix things.

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by - Verified Customer February 08, 2015

They have perfect customer service I tell my friends that, they don't go for the quick sell, they allow you to return.

by - Verified Customer February 08, 2015

I am very happy with the customer service.

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by - Verified Customer February 08, 2015

I think they do a good job. They explained things well.

by February 05, 2015

I think it is good service. They are really honest with their maintenance and the pricing is great and the customer service is great.

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by - Verified Customer February 05, 2015

When they checked the heater it was not working so I have to go back again. For the past few years they were good. If they said I can pick up my car, then no problem.

by February 04, 2015

I like them, they do a good job.

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by - Verified Customer February 04, 2015

I've been doing buisness with Bruce for twenty years. Hes nice and I trust him. Reasonably priced.

by - Verified Customer February 04, 2015

Every time I take it they do really good service.

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by February 04, 2015

They are very ethical and friendly. They are a good company.

by - Verified Customer February 04, 2015

They are very personable, and good at what they do. Good people.

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by - Verified Customer February 04, 2015

They have good quality service, but are a little high. They are good people to work with.

by - Verified Customer February 01, 2015

I've always taken my vehicles there, and it's always been excellent. Customer service is great. They're willingness to take care of some interesting repairs has been nice.

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by - Verified Customer February 01, 2015

The problems were fixed in one day. I expected that it would take three days. Incredibly good service.

by - Verified Customer February 01, 2015

Their estimates are good, they never pad the bill or recommend procedures that aren't needed.

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by - Verified Customer January 29, 2015

Just quality work. They got my car running really well and are efficient.

by January 29, 2015

It took them a while to get back to me, and I feel that they were very unorganized.

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by January 29, 2015

They do really good service, really fast, and they explain services as they go. They do good work, never a problem with anything.

by - Verified Customer January 27, 2015

They do a great job on my vehicles, so I take them all to them. I tell my friends and family about them. They tell you what they are going to do, the price for the labor, and they give a ride if needed.

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Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

We offer expert technicians and all-inclusive service for all European and Japanese makes and models

Our auto repair shop in Anchorage is a trustworthy partner for all kinds of repairs. Your personal auto safety is assured when your car is on the road running smoothly. That's why we don't merely provide comprehensive consultation, but we also perform important safety checks for you.

In our garage, your vehicle is repaired exclusively by qualified, trained personnel. Our workshop is equipped with the latest technology, and we always stay up to date with new developments in our profession.

Personal customer care, fair and transparent pricing, as well as high quality in our work are of the greatest importance to us. We gladly provide you with advice at any time, and we do our best to ensure your comfort and safety on the road.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Chevrolet
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Kia
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

Arctic Import Repair was established in 1986 and has been providing Anchorage and the surrounding area with quality repair of most import models as well as Ford and Chevy trucks. This RepairPal Certified shop features a very experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “honest”, “friendly”, “professional”, and “amazing”. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for you convenience.


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