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Arbor Auto Works

(512) 337-4379
27 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

5422 Burnet Rd
Austin, TX 78756 USA

AUTO REPAIR EXPERIENCE

  • Ashley Jones, Manager
  • Established 1990
  • 3 Auto Repair Mechanics on Staff
  • 38 Years of Car Repair Experience

Arbor Auto Works Reviews

OVERALL RATING

27 Verified Reviews
5 stars
(13)
4 stars
(8)
3 stars
(1)
2 stars
(0)
1 star
(5)
by - Verified Customer April 05, 2017

Thought I needed an oil change. Actually didn't. They just fixed my tire and said I had an extra 2000 miles to go before the oil change. I like their honesty.

by - Verified Customer April 05, 2017

The team at Arbor Auto Works goes above and beyond to be efficient as well as economical.

by - Verified Customer April 02, 2017

Very good customer service, kind and on point! Highly recommend Arbor Auto.

by - Verified Customer April 02, 2017

Awesome!!! The owner and staff went above and beyond to help me get my car ready to pass inspection. Ashley was able to find parts quickly and economically for my very old car. Winn and Casen worked diligently to fix and install parts.

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by - Verified Customer March 29, 2017

Good service, but wish you wouldn't try to sell me filters I know I don't need.

by - Verified Customer March 28, 2017

They did a great job diagnosing and fixing my broken water pump. And, they looked around at other things to see how my truck was doing overall too!

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by - Verified Customer March 26, 2017

Service met expectations for professionalism and quality of care.

by - Verified Customer March 23, 2017

Everyone was super nice and stayed in touch throughout the day.

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by - Verified Customer March 20, 2017

Paid $600 for various maintenance and repairs. Picked up truck to find a new big scratch in paint next to drivers side door handle. Definitely would have noticed if it were there before. Woman working told me it looked rusted like it had been there awhile so there was no way they could have done it. she offered no solution and I drove home crying. my truck is my baby. I have been a repeat customer of this shop, referred by a friend. Will never return.

by - Verified Customer March 20, 2017

Great service. Friendly staff.

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by - Verified Customer March 12, 2017

Great experience, courteous service.

by - Verified Customer February 27, 2017

Very polite, thorough, and speedy!

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by - Verified Customer February 20, 2017

Great experience. Fair price. Professional service.

by - Verified Customer February 15, 2017

Friendly and honest staff. No extreme price gouging.

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by - Verified Customer February 13, 2017

Great.

by - Verified Customer January 19, 2017

They are always my go to shop as I know I can trust them.

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by - Verified Customer January 17, 2017

Good.

by - Verified Customer January 17, 2017

Not happy with the quality of service. The owner is nice, but the mechanics aren't very good. last job they did left a mess under the hood.

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by - Verified Customer January 16, 2017

Super fast and easy! No complaints everyone was kind and helpful. Will return.

by - Verified Customer January 11, 2017

They saved me 50% off what the VW dealership was charging for brake work and water pump replacement. Everything is working great. Staff was always in contact with follow up by phone and email.

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by - Verified Customer December 29, 2016

People in the trade who know what they are doing and act in a friendly business way, I would love to use you again but we moved to the Gulf Shores Alabama.

by - Verified Customer December 19, 2016

The front desk receptionist was very rude and not welcoming. The only person who took care of me was Ralph (the technician).

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by - Verified Customer December 18, 2016

My car would not start when I picked it up.

by - Verified Customer December 11, 2016

Quick and affordable.

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by - Verified Customer December 08, 2016

They were patient with me.

by - Verified Customer December 06, 2016

I think they price gouged me and I would only tell people to avoid this place. High rent equals high prices they pass along to customers.

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by - Verified Customer November 20, 2016

I've always been very pleased with service at Arbor.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Scion
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
96

Arbor Auto Works was established in 1990 and has been providing Austin and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “helpful”, “professional”, “courteous”, and “awesome”. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


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