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API Service

(410) 807-3269
76 Verified Reviews
apisouth@yahoo.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

107 E Wheel Rd
Bel Air, MD 21015 USA

AUTO REPAIR EXPERIENCE

  • David Rambol, Manager
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience

API Service Reviews

OVERALL RATING

76 Verified Reviews
5 stars
(41)
4 stars
(24)
3 stars
(5)
2 stars
(1)
1 star
(5)
by - Verified Customer May 06, 2017

I was more than satisfied. Price was higher than I anticipated but car was fixed properly. I'll continue to use API as my repair shop.

by - Verified Customer May 06, 2017

Completely happy with the repair and API.

by - Verified Customer April 26, 2017

They are not the cheapest in car maintenance/repairs but they are the best & I trust them to be straight up with me.

by - Verified Customer March 25, 2017

Dave communicates and explains very well.

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by - Verified Customer March 19, 2017

Good job will be back.

by - Verified Customer February 26, 2017

Fine.

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by - Verified Customer February 25, 2017

great team.

by - Verified Customer February 14, 2017

I appreciated the staff researching my issue to find the answer, which was not obvious at first.

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by - Verified Customer February 14, 2017

Went to API because of the reviews I've read and I was not disappointed. They were diligent, fast and accurate. The tech asked me if I wanted to see the car up on the lift and showed me a couple of things so that's a plus. It's a small mom and pop place, don't expect a fancy waiting room with kids area, a big tv, etc, they have a couple of chairs, a coffee machine and that's it. They are honest and at least for me that's more important than any fancy waiting area. They have my business as long as I live in the area.

by - Verified Customer February 08, 2017

The gentleman Dave was so nice and helpful I know where to take myour car for repairs from now on! Thanks API

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by - Verified Customer January 01, 2017

Dave & Doug are great they take care of me & most of all I feel they are honest to deal with. Nice to cut out dealer ship service.

by - Verified Customer December 27, 2016

Amazing Courteous People

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by - Verified Customer December 26, 2016

These guys really know saabs. I'm staying here at API.

by - Verified Customer December 15, 2016

Always great service at a reasonable price.

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by - Verified Customer November 17, 2016

We always bring our cars to API. We can trust their mechanics & they explain what needs to be done now, or later on.

by - Verified Customer November 14, 2016

Service at API was great. Dave explained everything more than adequately and has a wealth of knowledge about automotive concepts. I will definitely recommend them to anyone who asks.

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by - Verified Customer November 10, 2016

Dave and Doug were awesome explained everything and the intense scope of work was done very quickly and with the expertise of a well qualified mechanic like Doug. I will recommend API to all my friends.

by - Verified Customer October 27, 2016

Great service. Even set my clock.

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by - Verified Customer October 24, 2016

The work was completed to my satisfaction. Pricing was fair. Tech explained overall condition of this 45 year old vehicle.

by - Verified Customer October 05, 2016

I have a SAAB, and API has a passionate SAAB mechanic. He knows what he is doing and API stands behind their work. API has also provided solid service for my Toyota RAV-4.

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by - Verified Customer October 05, 2016

These guys respect you as a person. They are not there to "just take your money" but work very diligently to fine the problem and correct it.

by - Verified Customer September 23, 2016

They always let me know if anything is needed in my car.

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by August 12, 2016

I was very pleased with the support and service.

by - Verified Customer August 11, 2016

Excellent.

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by - Verified Customer August 10, 2016

I have had multiple trips to this shop - for my personal car and for my work car. I have had all positive experiences with API. They are honest, reasonable and very fast. They have gone out of their way to help me by driving me home while my car is being worked on. They fixed my radiator in time to take my son to a concert when I dropped it off with no appointment and was really in need of help.

by - Verified Customer August 09, 2016

The service was great.

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by July 14, 2016

AC service is still not working correctly.

by - Verified Customer July 08, 2016

Great experience, fairly quick for what needed to be done and very good at communicating any issues between my husband and I. Definitely recommend!

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by - Verified Customer July 01, 2016

They stood behind their work and replaced some squealing brake pads under warranty months after installing them.

by - Verified Customer July 01, 2016

Great work and customer service.

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by - Verified Customer June 02, 2016

work was done at prices quoted. I did have an issue with steering after the work was done. I needed almost 2 hands to turn the steering wheel. Somehow after a week it returned back to normal? I would have thought that the mechanic would have found this issue with a test drive. Also AFTER everything was done it was mentioned the out tie rods were beginning to fail. That should have been disclosed before the other work was done.

by - Verified Customer April 26, 2016

I think the prices are reasonable and customer service is great. I was impressed by an email I received about work that needs to be done in the future. It had the work in priority with parts and labor charges.

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by - Verified Customer April 21, 2016

Service and time met my standards.

by April 21, 2016

I think they are over priced.

Reply from API Service – by API - Bel Air May 13, 2016

Dear Customer it is our intent that every customer has a positive experience at API. If you think we are overpriced than please ask yourself what it will cost for cheap in the future. We hire the very best to insure your vehicle is fixed correctly and that doesn't include the other added costs it takes to make sure you're happy and you get what you pay for. I do appreciate your comment and I would urge you to give me a call so I may quantify what you think is over priced.
Jack Hall
Owner, API Service

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by - Verified Customer April 20, 2016

Trustworthy people doing the work.

by April 04, 2016

It can take a few days to get you car returned.

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by - Verified Customer March 29, 2016

They do a good job, are trustworthy, and reasonably priced.

by - Verified Customer March 10, 2016

I think that they are fair, honest, prices are competitive.

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by March 09, 2016

Great service.

by - Verified Customer February 28, 2016

Very professional and quick service.

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by - Verified Customer February 28, 2016

Work well performed.

by February 19, 2016

Some repairs are not fixed the first time.

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by February 15, 2016

Great service, convenient.

by October 20, 2015

Service was top notch.

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by - Verified Customer October 20, 2015

Great customer service, excellent and open communication regarding price and services. I observed the staff being very helpful to everyone, whether on the phone or coming through the door.

by - Verified Customer October 16, 2015

Great service. Great people.

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by - Verified Customer September 23, 2015

People were friendly, helpful and did good work at a reasonable price. So glad I found them!

by - Verified Customer July 30, 2015

Customer service is excellent. I was shocked to receive a call a few weeks later asking how the car was running. And the fact that they bring my car to me after it is done. We have four little ones and only one vehicle to fit all them so it puts the figuring out how to pick up my car not a problem.

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by - Verified Customer June 18, 2015

Very Friendly and knowledgeable staff. No extra charges.

by - Verified Customer May 18, 2015

Honest, great service, reasonable prices.

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by - Verified Customer May 01, 2015

They were wonderful!

by - Verified Customer March 30, 2015

I have always experienced great satisfaction for API's auto service, whenever I need auto maintenance; they are the best.

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by - Verified Customer March 29, 2015

I did not like the work they performed on my vehicle.

by - Verified Customer March 29, 2015

The service wasn't what I was expecting.

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by - Verified Customer January 09, 2015

Great work and very knowledgeable.

by - Verified Customer September 19, 2014

They do go work and prices are not through the roof.

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by - Verified Customer September 12, 2014

Very knowledgeable and experts in foreign cars.

by - Verified Customer August 26, 2014

I have never felt misled or cheated in any of my visits. I have had those experiences at other shops.

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by - Verified Customer July 24, 2014

Honest and friendly - very helpful.

by - Verified Customer July 23, 2014

I have been pleased.

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by - Verified Customer April 29, 2014

They are close to our house and reliable.

by - Verified Customer March 12, 2014

Everyone is extremely helpful , truly listens and genuinely cares about their customers and their vehicles.

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by - Verified Customer March 04, 2014

We used to have very good service here and have taken our cars here for over 10 years, back when it was Auto King. This past service was extremely expensive and the price was not communicated with us prior to consent. The work that was done was good, but the bill was a huge surprise. $400 for an oil change is excessive at best. Part to replace that was worn was given an estimate of $1024. Actual cost of replacement was closer to $1400. And the tire rotation and balancing price was not reasonable. The overall cost of the repair was around $2500, far greater than cost expected. This kind of experience had never happened to us before at this place, but we will not be returning again with any of our vehicles.

by - Verified Customer February 02, 2014

Good service.

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by - Verified Customer February 02, 2014

We were very impressed with our latest visit and plan to return.

by - Verified Customer January 16, 2014

Quick and excellent repair service.

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by - Verified Customer January 12, 2014

More expensive than it used to be.

by - Verified Customer December 31, 2013

Honest, dependable service.

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by - Verified Customer December 29, 2013

They have almost always been able to fit me in for an appointment without excessive delay, and they are honest about what needs to be done.

by - Verified Customer November 15, 2013

Very friendly, they only do work that is needed and backs all their work up for a year.

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by - Verified Customer November 14, 2013

Good service, honest mechanics, better prices than the dealerships.

by - Verified Customer November 04, 2013

They are always cordial and straightforward with repair recommendations.

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by - Verified Customer October 28, 2013

They are friendly, knowledgeable, fair and trustworthy. I trust them completely with my Audi.

3 verified customers did not leave comments but provided these ratings:
by David
by 1 verified reviewer
by David

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
93

API Auto Service is a full service repair facility with special training to work on your European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine and computer system diagnoses and repair, to minor and major mechanical repairs, to tires and wheel alignment, to state safety inspections, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed a group who described them to us as “honest”, “knowledgeable”, “friendly”, “helpful”, and “wonderful”. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

We are a full service auto, light truck and fleet repair shops. We specialize in European, Asian and Domestic vehicles. We are owned and managed by retired US Army veterans.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to API Service

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HIGH QUALITY REPAIRS
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GUARANTEED REPAIRS
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