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American Auto Air and Repair

795 E Moana Ln, Reno, NV 89502 Map & directions

Call Now: (775) 600-4159

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About American Auto Air and Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
88
Technical Ability (?)
93
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

American Auto Air & Repair is a full service automotive repair facility that has demonstrated a commitment to the professionalism that goes along with ASE Certification and ongoing training. This team is lead by an ASE Certified Master Technician who makes sure his team stays up to date on the latest training available. They are capable of repairs ranging from A/C and climate control repairs, to minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Early bird drop off, local shuttle service, and a waiting area are all available for your convenience.

Message from the Shop

American Auto Air & Repair has been family owned and operated in Reno since 1976. We are a full service auto repair facility located on E Moana Lane one block west of 395/I-580. From routine maintenance to complete engine overhauls as well as our specialty auto A/C and Heating, we do it all. We have ASE Certified Master Technicians to insure that the work recommended and completed on your vehicle is only what is required with quality parts and is done right the first time. Our technicians are more than mechanics – they are highly trained, certified professionals. We supply an estimate, with a full explanation of services to be provided, complete all authorized services and provide a one year warranty on parts and labor. In addition we have partnered with FMP to provide a 2year/24000 mile nationwide warranty. We make sure that your auto repairs will keep you and your loved ones safe on the road.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts

Amenities

Early Bird Dropoff Heated Waiting Room Senior Discount Service Guarantee
Shuttle

Customer Reviews 34 verified reviews (35 total)

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American Auto Air and Repair
Verified Customer
May 30, 2014

They did a great job and called me before they fixed it and it was a great price.

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American Auto Air and Repair
Verified Customer
May 29, 2014

They got me in quickly, and they were very professional, courteous and friendly.

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American Auto Air and Repair
Verified Customer
May 28, 2014

The prices were reasonable for the work done, they were honest and didn't try to hide anything from us.

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American Auto Air and Repair
Verified Customer
May 28, 2014

I just thought that they were knowledgeable and friendly.

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American Auto Air and Repair
Verified Customer
May 27, 2014

I went in for an evaluation, and got a quote for an air conditioner repair and the price was too high. They estimated that the repair would cost 950 dollars and the car is only worth 1000 dollars so it wouldn't have been worth it.

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American Auto Air and Repair
Verified Customer
May 26, 2014

On my wife's car they quoted us 900 dollars for work that didn't need to be done, basically they misdiagnosed the work needing to be done.

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American Auto Air and Repair
Verified Customer
May 24, 2014

I think that no one deserves a ten because there is always room to grow.

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American Auto Air and Repair
Verified Customer
May 23, 2014

They provided me with the service and the part that was defective and they fixed it. They fixed the problem.

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American Auto Air and Repair
Verified Customer
May 23, 2014

They did what they were to do. They are professional. Everything seems fine.

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American Auto Air and Repair
Verified Customer
May 22, 2014

I was perfectly happy with their service and the quality of the work, but I found that the prices were a little high.

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American Auto Air and Repair
Verified Customer
May 18, 2014

I would say ten but they said it was 49.00 but it was down on paper for 95.00 per hour to look at it. It was confusing. They are good to go to and helped me when I needed it because my air conditioning broke. I have another thing which is my door and questioning whether to go. They quoted me a wrong price.

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American Auto Air and Repair
Verified Customer
May 18, 2014

I took my vehicle to three other shops before I took it to American Auto Air & Repair and they were the ones that fixed it.

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American Auto Air and Repair
Verified Customer
May 17, 2014

They're very reliable and trustworthy and have fair prices.

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American Auto Air and Repair
Verified Customer
May 17, 2014

I took my car there to fix the air conditioner and they told me it would cost 700 dollars. My son-in-law looked at it and tightened the fuse and it worked. They should've done that stuff first.

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American Auto Air and Repair
Verified Customer
May 16, 2014

It was a reasonable price and they did a good job. They drove me to and from my house which was great.

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American Auto Air and Repair
Verified Customer
May 14, 2014

They do a quick and efficient repair. I was very happy with it.

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American Auto Air and Repair
Verified Customer
May 13, 2014

I think that they are efficient and do a good job. They are pleasant to work with, and their rates are very reasonable they do a good job.

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American Auto Air and Repair
Verified Customer
May 13, 2014

They always seem to quote me fairly and they don't tell me I need more work on my car than necessary.

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American Auto Air and Repair
Verified Customer
May 13, 2014

I just thought their prices were high.

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American Auto Air and Repair
Verified Customer
May 09, 2014

The repair was done in a timely manner and it was done right.

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American Auto Air and Repair
Verified Customer
May 08, 2014

They were awesome and knew what they were doing. They saved me a huge hassle.

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American Auto Air and Repair
Verified Customer
May 07, 2014

I have used them before and they do a good job, they take care of my car so that I don't have to take it back for any further repairs.

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American Auto Air and Repair
Verified Customer
May 05, 2014

They were excellent. They did a great job.

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American Auto Air and Repair
Verified Customer
May 04, 2014

They did what they said and they were very friendly and they have shuttle service. They would have taken us and picked us up and they did a good job. I was real happy with it. They were very honest. They did a good job and I am real happy with it.

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American Auto Air and Repair
Verified Customer
May 04, 2014

When I was in there, and I had my air conditioning fixed, they broke my glove box. They never told me. I didn't find it till a week later.

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American Auto Air and Repair
Verified Customer
May 01, 2014

They did a good job and did what they said they would do. They quoted me a price and there was no change in it. I was pleased.

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American Auto Air and Repair
Verified Customer
May 01, 2014

They were incredibly willing to work on my budget and me willing to pay. Every time I dealt with the manager and staff they have been very understanding with my situation and patient and courteous.

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American Auto Air and Repair
Verified Customer
April 29, 2014

They did good work, they found what was wrong and fixed it they did a good job.

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American Auto Air and Repair
Verified Customer
April 28, 2014

I thought that they did me right, they did the job correctly and that is all I could ask for.

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American Auto Air and Repair
Verified Customer
April 26, 2014

They did the work quickly at a fair price, the price was at or below market prices.

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American Auto Air and Repair
Verified Customer
April 25, 2014

They do really good work. Every time I take my car in needing to be fixed, they fix it correctly the first time so that I don't have to bring it back in for the same thing twice.

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American Auto Air and Repair
Verified Customer
April 23, 2014

I thought that they did a thorough investigation, and the prices seemed to be reasonable and not expensive. I thought that they were very civil and helpful.

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American Auto Air and Repair
Verified Customer
April 21, 2014

They seemed to be really fair with me, I went in and explained to them what I thought needed fixed and that is what they fixed, instead of charging me for work that didn't need done like most other shops tend to do.

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American Auto Air and Repair
Verified Customer
April 18, 2014

They do good work, it was fixed when we left there.

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American Auto Air and Repair
July 10, 2014

very professional, courteous and friendly best experience with car maintenance ever They qouted price for my Jeep Cherokee and repaired vehicle in less than 2 hours . My AC has never worked this good. Super inexpensive . Extremley Happy Customer.

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(775) 600-4159

Auto Repair Experience

  1. Thomas Rankin, Manager
  2. Established 1976
  3. 5 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technician
  5. 65 Years of Car Repair Experience