American & Foreign Car Clinic
Auto Makes We Service
|Collision Repair & Paint||Muffler & Exhaust||Oil Change & Lube||Roadside Assistance|
|Service & Repair||Tire Sales/Repair||Transmission Repair||Windshield/Glass|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Early Bird Dropoff|
|Extended/Evening Hours||Financing||Free Multi-Point Safety Inspection||Heated Waiting Room|
|Loaner Car||Open Saturday||Parts/Accessories||Rental Car|
|Senior Discount||Service Guarantee||Shopping Nearby||Shuttle|
|Store||Towing||Warranty Accepted||Wireless Internet|
Customer Reviews (8 reviews)8 Sort by: Date |
Beware of false estimates and horrible customer’s service! I called around to several places nearby to get an estimate of how much it would cost to get my headlights replaced, tire patched and oil changed—all pretty standard repairs/services. I trusted the good review and estimate I was given over the phone, and to my regret, all three services were either double or TRIPLE the cost of the estimate. When I called, politely, to ask why such a difference is cost, the “manager” on the phone told me I should have called to confirm my estimate while my car was being serviced to make sure the cost had not gone up (didn’t know the cost of an oil change could go up), and it was my fault for not getting a second estimation. I apologized for trusting their first estimate and when I then asked to speak to the person who gave the estimate/another manager, I was told I couldn’t. I asked for the man’s name and he told me it was “John Smith” /: |… Oddly enough, every time I called or stopped in the office, there is no John Smith who works there, nor anyone who would even talk to me. Oh, and my check tire light went on the next day and they won’t stand behind their parts guarantee. I could go on about the continual trouble I’m still having…. Don’t make the same mistake I did and stay away!!!
I own a 525 BMW, 2 years ago I was very unhappy with the service I was getting at the BMW dealership that was servicing my car and their high prices. I looked for alternatives and found American & Foreign Car Clinic. I have been using them ever since. They have provided me with excellent service at a very competitive price. I usually talk to the mechanic who works on my car directly. He has become familiar with me and my car. He takes a lot of pride in his work and I highly value his opinion. I used to have some recurring issues with my car before using their shop and they have completely addressed them. I have only had great experiences with this shop. I highly recommend American & Foreign Car Clinic without any reservations.
I am very happy with my experience with Foreign Car Clinic. My car would not start and the tow service arrived in less than 15 minutes. They quoted a very fair price for a fuel pump replacement using exact OEM parts. They did not charge higher than the quote and my car was fixed in one day. They were very knowledgeable about my VW and I have no complaints.
The owner of the company thinks it is acceptable practice to tow a motorycle with a regular tow truck instead of a flatbed. The tow damaged my bike. They promised me they would pay for the bike to be inspected but did not even do that. Very difficult to get a hold of, ignored and hung up on. Tried BBB but no response. 2009
I spotted an oil leak on a Sunday. This was the only shop in the area that was open. The guy was friendly and seemed knowledgeable, so I let him talk me into doing some more work - the car has quite a few miles on it, and it needed maintenance.
They used a faulty gasket to repair the oil leak, and a lot of oil leaked out before I was able to return it. They gave me an ancient, foul-smelling Daewoo with the air bag light on to drive home,and replaced the faulty gasket under warranty. Car has idled rough and doesn't seem to accelerate as well as it did.
This shop is one of the best I've been to in a long time. I had no problems, they didn't over charge me, and they told me what was wrong with my car as soon as I knew. I enjoyed the service at american and foreign car clinic, drew, brady, and tom were all exceptional in they're training and service!