There was some confusion regarding the cost for the diagnosis. Upon calling, I asked for the amount owed and was told the cost for work done was $50, but when I arrived, I was told the price was $90 - or something close to it. When I asserted that someone told me $50 just a couple of hours prior, no one was able to explain how that happened and said there was no service for that price. I was returning their call since I was not available when they tried to reach me. I used the automated feature to call back while listening to their message. Therefore, I know I had the correct number.
Price was fair and work done quickly. 10/10, would recommend.
Hub wheel assembly screeching. Not repaired in two previous visits to Ford dealership. Done right now!
Outstanding service. Customer communication was great
Patrick is very effective in explaining what is wrong with my car and explained everything in detail. I loved that. And every time I call someone always answers the phone. Great service!
Patrick and Damon did a great job of getting what I needed done in a timely fashion and done right.
Patrick explained in detail everything he recommended doing and then did the work. The van is running smoothly and I am satisfied and will recommend other customers to Amazing Auto Repair.
Price was the same as going to the dealership. Would have preferred to go there and get a loaner if I knew this was going to be as expensive.
After getting a massive and expensive list of work from the dealer, I brought this to Amazing Auto Repair and they re-assessed my car and made recommendations for what I actually needed done at a much better price. I fully trusted them and appreciated the work they put in for me.
Everything was straight forward and timely. They took all the time I needed to explain the diagnostic.
Patrick was good and quick to respond to requests.
Best prices, knowledgeable owner on site. Don't go anywhere else.
Been going to them for years and always stellar work and customer service. Always recommend them to others.
Friendly and helpful service. Online car report is fantastic.
Patrick was very friendly and helpful. He gave me a ride to work and even explained why a part I wanted replaced wasn't necessary. It's been two weeks and the car is running smoothly. I had the clutch replaced, power steering fluid and brake fluid flushed. They made sure to call me before doing any additional work and addressed a shake I had which turned out to be a bad tire at no additional charge.
Friendly, fair, respectful, explained work well.
Nice, friendly and small shop with competent mechanics.
Awesome ! Very nice and friendly.
I found Amazing Auto Repair on the web and after doing some online research, decided to give them a go. Very, very pleased. They completed the same work for about $200 less than my quote from another major chain repair shop in the Austin area.
I have been using Amazing Auto for many years. I will continue to do so and recommend them highly.
First time at Amazing Auto Repair. I appreciated the way I was listened to and the shuttle back to my house. They called me after the diagnosis and gave me a detailed report about what was wrong and how much it would cost to fix. They also gave me options for other repairs that weren't absolutely necessary, but they would do if we wanted. After all was said and done, I could tell my car was running better and Amazing Auto Repair provided a very satisfactory warranty on their work.
I was disappointed to discover that one of the routine maintenance items could have been performed by the dealer for 1/2 the price Amazing Auto Repair charged. I didn't get a quote for the other repairs but I would encourage price comparisons.
Car was repaired ahead of schedule without any consequences.
Amazing Auto is just that 'Amazing'...Honest, Professional, they do Quality Work at Reasonable Prices.
Have used this shop several times in the last year for repairs, and am always very pleased with the level of service received.
Normally I have performed all the maintenance normally on my vehicles so I was very happy with the work and everyone I dealt with was very honest.
Being from out of town when my incident happened, these guys were the best I could have asked for!
Honest, fair price, did exactly what they said they'd do
Damon and his people have taken care of my family's cars for years, seven cars so far. They deliver absolutely amazing work. Every single time.
Never had problems or felt dissatisfied with their work.
Everyone I came in contact with was extremely friendly. I felt comfortable with everything that was done on my car and will definitely return should I need any further work done.
Damon was awesome. They communicated well with me every step of the way, and even called me a couple days after I picked up my vehicle just to make sure that everything was great with my repair.
I needed to get the front brake rotors replaced on my Infiniti. The Amazing Auto Repair staff quickly determined that was indeed the cause for the symptoms, they also suggested replacing a tie-in rod. The prices for parts are what you would see on-line, no mark-up at all. The quality of the work was excellent. No additional pressure. They really cared about fixing the car at a reasonable price for me. I appreciate that very much.
They gave me a quote when I called them to replace the upper and lower intake manifold gaskets. I notified them that I will bring the car in a week later when I got paid. When I brought it in, both of the reps at the front counters denied having spoke to me and conveniently had no memory of the quote, which I had written down. Unfortunately, I did not write down the name of whom I spoke to so they had plausible deniability. I got a call from them later that day that an electronic chip in the intake assembly was broken and quoted me an extra $200 to replace it. They also told me it was missing a certain bolt, which is dishonest because without that part, the vehicle would not have been able to run without stalling. I had to scramble around to find a replacement and in the mean time I was stuck without a ride to work for three days. Well, after its all taken care of and they finish the repair, their original quote bounced up to nearly twice what they quoted me, due to the extra work they claimed. I cannot imagine what my bill would have been if they had done all the extra work they were trying to get done. As a result, I was left with no money for food or gas until I was paid again. I took it to the dealership later and the Ford service tech confirmed my suspicions that the extra work they were trying to convince me of doing was completely unnecessary. The next day, my check engine light came on and my mass air flow error code came back. Will not be using or recommending Amazing Auto Repair to ever again. They are not honest technicians and the original fair prices they quote you will go up if they have to do anything other than that specific task. Not a pleasant experience. Take your vehicle to Tim Elliot at Esteemed Auto Repair in Pflugerville, he will fix you up right and he has the integrity not to try and mislead you.
I appreciate the extra time the mechanics took to identify and understand the problem. When they couldn't reproduce the issue themselves they hopped in the car with me.
They were very nice. They kept me very informed of the repairs. I would use them again for sure.
They were very helpful because I was out of town during the repair. They made sure that they were very friendly to my wife and I. They were very instrumental in my wife and I getting the car repaired. The service was great.
Staff is always helpful and explain what needs to be done. I enjoy the waiting room. It has wifi, has comfortable seating, big screen tv.
Took overly long time to get the work done. Luckily I was not in a hurry, but a month is a long time to keep someone's vehicle at a shop, in my opinion.
Quality of service was very good. Just be prepared to pay cash as there was a charge for paying with credit card I was not prepared for.
Damon went above and beyond to work with my warrantee company to make sure the repairs would be covered by following their requirements.
These guys are awesome. Everything. Their customer service. Their knowledge. We have them service all of our cars. They've been able to work on our hybrids, our standard vehicles, and on our work vans.
Amazing Auto is just that.... AMAZING!
I thought they were very fair. Very honest. Very professional and I would definitely go to them again. They could have jerked me around. I thought I had a transmission problem, and was prepared to pay for a transmission overhaul, but they were honest with me and said I didn't have a transmission problem, only a motor mount problem. The way they performed their repairs, they knew what they were doing, and they just did it in a professional manner. I would be likely to recommend them to anyone else who has a motor, transmission, or vehicle problem.
I just found their prices to be affordable and they loved to communicate with us about the work being done. Compared to other shops, I found their prices to be affordable.
Friendly and reasonable
Overall it was a nice experience. They were very nice and the price was right. They went above and beyond with me.
Great local place -- very satisfied.
They were really nice. The only thing is that they gave me additional information about my car. They were a little to expensive but the service was great.