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Amazing Auto Repair & Transmission

1601 Hydro Drive, Austin, TX 78728 Map & directions

Call Now: (512) 746-1559

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About Amazing Auto Repair & Transmission

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability (?)
85
Tools & Equipment (?)
88
Customer Service (?)
96
Customer Conveniences (?)
24 months / 50,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Amazing Auto Repair is a family run shop opened in 2009. It is run by Damon Andrew who is the service manager. He has many years of industry experience and is very dedicated to his customers, calling them after repairs to make sure they are satisfied. This shop is a great place to take your your car for automatic transmission repairs as they have Humberto Garcia on board who is a automatic transmission specialist. He spent many years learning and working on transmissions, still receiving continual updated training. They can also take care of your other repair needs as well as their staff includes another ASE Master Certified technician. All this work is backed by a 24 Month 50,000 Mile Warranty. While waiting you can enjoy their comfortable waiting room with free WiFi, HDTV, and even a kids play area. If you decide not to wait you can take advantage of the early bird/after hours drop off, or get a shuttle ride home.

Message from the Shop

Amazing auto Repair & Transmission is "Putting Trust Back Into Car Care".

Our philosophy is simple, treat our customers like we would want our family members treated at other businesses.

* Affordable Repairs & Fair Price Guarantee
* 2 year / 50k Mile limited Warranty
*Courtesy Shuttle ride to work or home.
* Family Owned, Honest Answers, Helpful Staff
*Discounted or FREE Towing
*Appointment & After Hours Drop Off
* Rental Cars & Financing Available
* Nice Lobby & Wi-Fi

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Oil Change & Lube
Roadside Assistance Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Car Wash Child Friendly Coffee Early Bird Dropoff
Extended/Evening Hours Financing Free Estimates Free Inspection
Gas/Diesel Heated Waiting Room Open Saturday Open Weekends
Parts/Accessories Rental Car Se Habla Espanol Service Guarantee
Shopping Nearby Shuttle Store Towing
Warranty Accepted Wireless Internet

Customer Reviews 19 verified reviews

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Amazing Auto Repair & Transmission
Verified Customer
March 18, 2013

Everyone I came in contact with was extremely friendly. I felt comfortable with everything that was done on my car and will definitely return should I need any further work done.

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Amazing Auto Repair & Transmission
Verified Customer
March 15, 2013

Damon was awesome. They communicated well with me every step of the way, and even called me a couple days after I picked up my vehicle just to make sure that everything was great with my repair.

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Amazing Auto Repair & Transmission
Verified Customer
March 11, 2013

I needed to get the front brake rotors replaced on my Infiniti. The Amazing Auto Repair staff quickly determined that was indeed the cause for the symptoms, they also suggested replacing a tie-in rod. The prices for parts are what you would see on-line, no mark-up at all. The quality of the work was excellent. No additional pressure. They really cared about fixing the car at a reasonable price for me. I appreciate that very much.

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Amazing Auto Repair & Transmission
Verified Customer
March 04, 2013

They gave me a quote when I called them to replace the upper and lower intake manifold gaskets. I notified them that I will bring the car in a week later when I got paid. When I brought it in, both of the reps at the front counters denied having spoke to me and conveniently had no memory of the quote, which I had written down. Unfortunately, I did not write down the name of whom I spoke to so they had plausible deniability. I got a call from them later that day that an electronic chip in the intake assembly was broken and quoted me an extra $200 to replace it. They also told me it was missing a certain bolt, which is dishonest because without that part, the vehicle would not have been able to run without stalling. I had to scramble around to find a replacement and in the mean time I was stuck without a ride to work for three days. Well, after its all taken care of and they finish the repair, their original quote bounced up to nearly twice what they quoted me, due to the extra work they claimed. I cannot imagine what my bill would have been if they had done all the extra work they were trying to get done. As a result, I was left with no money for food or gas until I was paid again. I took it to the dealership later and the Ford service tech confirmed my suspicions that the extra work they were trying to convince me of doing was completely unnecessary. The next day, my check engine light came on and my mass air flow error code came back. Will not be using or recommending Amazing Auto Repair to ever again. They are not honest technicians and the original fair prices they quote you will go up if they have to do anything other than that specific task. Not a pleasant experience. Take your vehicle to Tim Elliot at Esteemed Auto Repair in Pflugerville, he will fix you up right and he has the integrity not to try and mislead you.

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Amazing Auto Repair & Transmission
Verified Customer
February 28, 2013

I appreciate the extra time the mechanics took to identify and understand the problem. When they couldn't reproduce the issue themselves they hopped in the car with me.

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Amazing Auto Repair & Transmission
Verified Customer
February 11, 2013

They were very helpful because I was out of town during the repair. They made sure that they were very friendly to my wife and I. They were very instrumental in my wife and I getting the car repaired. The service was great.

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Amazing Auto Repair & Transmission
Verified Customer
February 11, 2013

They were very nice. They kept me very informed of the repairs. I would use them again for sure.

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Amazing Auto Repair & Transmission
Verified Customer
February 04, 2013

Staff is always helpful and explain what needs to be done. I enjoy the waiting room. It has wifi, has comfortable seating, big screen tv.

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Amazing Auto Repair & Transmission
Verified Customer
January 31, 2013

Took overly long time to get the work done. Luckily I was not in a hurry, but a month is a long time to keep someone's vehicle at a shop, in my opinion.

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Amazing Auto Repair & Transmission
Verified Customer
January 24, 2013

Quality of service was very good. Just be prepared to pay cash as there was a charge for paying with credit card I was not prepared for.

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Amazing Auto Repair & Transmission
Verified Customer
January 15, 2013

These guys are awesome. Everything. Their customer service. Their knowledge. We have them service all of our cars. They've been able to work on our hybrids, our standard vehicles, and on our work vans.

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Amazing Auto Repair & Transmission
Verified Customer
January 15, 2013

Damon went above and beyond to work with my warrantee company to make sure the repairs would be covered by following their requirements.

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Amazing Auto Repair & Transmission
Verified Customer
December 27, 2012

I thought they were very fair. Very honest. Very professional and I would definitely go to them again. They could have jerked me around. I thought I had a transmission problem, and was prepared to pay for a transmission overhaul, but they were honest with me and said I didn't have a transmission problem, only a motor mount problem. The way they performed their repairs, they knew what they were doing, and they just did it in a professional manner. I would be likely to recommend them to anyone else who has a motor, transmission, or vehicle problem.

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Amazing Auto Repair & Transmission
Verified Customer
December 27, 2012

Amazing Auto is just that.... AMAZING!

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Amazing Auto Repair & Transmission
Verified Customer
October 29, 2012

I just found their prices to be affordable and they loved to communicate with us about the work being done. Compared to other shops, I found their prices to be affordable.

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Amazing Auto Repair & Transmission
Verified Customer
October 16, 2012

Friendly and reasonable

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Amazing Auto Repair & Transmission
Verified Customer
October 01, 2012

Overall it was a nice experience. They were very nice and the price was right. They went above and beyond with me.

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Amazing Auto Repair & Transmission
Verified Customer
September 27, 2012

Great local place -- very satisfied.

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Amazing Auto Repair & Transmission
Verified Customer
September 26, 2012

They were really nice. The only thing is that they gave me additional information about my car. They were a little to expensive but the service was great.

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Hours of Operation
EVERYDAY:6:00am to 11:00pm
Call Now:

(512) 746-1559

Auto Repair Experience

  1. Damon Andrew, Manager
  2. Established 2009
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 73 Years of Car Repair Experience