Always excellent service and questions are answered to my satisfaction.
Fast, efficient and did what they said and at the price quoted.
They are always friendly, give me estimate of costs and always done when promised.
great work done quickly.
Pleasant and Courteous.
I've been having all my vehcycles fixed and serviced by Steve and his excellent, knowledgeable team for about 20 years. I would go no where else.
They check everything and you walk away knowing your car is fully serviced, repaired and SAFE!
I enjoyed a great and informative conversation with 'Omar' before and after my service which will be very helpful for my future 30K miles service thanks again.
This establishment was fantastic. Very professional and courteous
Quick, accurate, reasonable price
A great place to have excellent automotive service.
Been a happy customer for many years.
The owner Steve is very pleasant and friendly as well as Omar who directs the work. I find the place is concerned about telling the client what absolutely has to be done and what items can wait. That is very reassuring to me.
Pros! I've been using this shop for 13 years and they're great!!!
Professional, courteous, great prices, understanding nature, highly recommend
You guys ROCK ! my truck runs like new!
Was some issues with cost but got resolved
Good work, thank you
I have used Alternative Automotive for service to my Lexus and my Ford F150. I have always been satisfied with the work and the staff.
Steve and Omar are the best. I refuse to deal with anyone else! We take all our card to them. Lexus, Toyota, Honda and Infinity.
Happy to have found a good independent Lexus repair facility!
As far as I can tell, all of the operations pertinent to an oil change were performed properly including a recommendation on the oil to use in between changes.
They seem to know what they are doing, in contrast to other places we have used.
I was quoted elsewhere or around $550 for parts and labor. I came to Alternative Automotive and they fixed the problem by removing the part and cleaned the carbon out of it. Saving me over $250. They treated me with courteously and were timely.
The 35,000 mile service was expertly completed on time and at the price estimated by the very courteous staff. I'll be using them again and recommending them to my friends.
Wonderful experience. Thanks you!
Courteous, knowledgeable and responsive. Thank you.
Attentive, competent service at a fair price. I have never been disappointed.
Very professional and courteous. It was just days before Christmas and the shop was busy. They were able to perform necessary repairs and even had my car back to me before originally promised. I'm very satisfied and will be back as needed.
They are so much better than the dealership. They are courteous and timely when servicing my car.
Have been a customer for many years. Have always been extremely satisfied with the customer service and work performed.
See you next service.
I have been going to Alternative Auto for many years. I brought my car in for something that I thought would be very expensive but it turned out to be something minor. They continue to earn my trust like this. Very Happy with the service and would recommend them to anyone that's not sure if their current mechanic is honest, truthful, and competent. One less thing for me to worry about when I take my cars to Alternative Auto.
Listened to what I thought needed to be done. Understood problem and proposed steps to fix the problem that made sense. Provided measurements requested. Not enough miles since repair to say if problem permanently fixed yet. Overall pleased with experience.
Oil changed. Fast and friendly. Omar is great.
These guys are the best!
The crew at Alternative Automotive are knowledgeable, friendly, and professional.
Staff is nice, work is good, but it's time to supply more magazines!
Glad to have found a trustworthy company in Escondido. : )
Very pleased with service.
I very much liked the efficient and courteous service.
They did an excellent job keeping me updated on the status. It took 4 days to get the part so there was a long delay that couldn't be avoided.
Person at front desk was very knowledgeable and friendly.
Very awesome service love how friendly everyone is!
I was bummed when it added up and got so expensive, but I trust them with my old Toyota.
Always pleasant and work is done in a timely fashion.
I take our cars to Alternative Automotive regularly. I really like how they give an honest opinion repairs and maintenance things coming up, so we have an idea when to expect the repairs and how much they will be. They also tell me which repairs are critical for safety and which ones can wait if necessary.
Excellent, friendly customer service. Quality service - car runs great.
Honest and friendly mechanics.
Easy to work with and won't leave you hanging.
Very prompt. waited for the vehicle and they had it serviced in the time they stated.
Prompt service. Expert diagnosis. Rapid resolution. Reasonable price.
Kept me involved as the problem was identified with alternative solutions.
Good quality parts and workmanship performed by well-trained mechanics.
Steve took great care of us - as always.
Always get great service. Very honest.
Courteous, fast, honest.
My Camry runs like a well-maintained watch.
I have never been dissatisfied.
Had my Lexus serviced here for 15000 mile checkup and my service was performed in minimal time and at 50% less than the Lexus dealership.
WORK WAS DONE EXTREMELY WELL AND WAS TOTALY SATISFIED WITH ALL THE WORK.
These guys are great! Honest and excellent!
Very courteous people.
They take very good care of my car. Never try to sell me the store, just what needs to be taken care of for safety reason.
Friendly service and very professional.
I love this shop.
Everyone there made me feel welcome and informed me of all repairs before they were initiated.
Very helpful and professional, they even rent you a car!
Excellent service. Explain everything, don't try to sell you work you don't need to have done & Steve provides a rental car (Avis) for major work if your car will be in the shop for a couple of days.
Professional and competent at a ressonble price.
Fast and they charged what was quoted.
They get the job done in a reasonable amount of time in a professional manner, are reasonably priced, give fair and accurate recommendations and help out in a pinch if necessary.
Superb attention to customer service and satisfaction. Always on time.
Service is prompt and pricing is competitive.
Good and effective service with honesty and high integrity.
This shop is a must go for quality and professional work on your Toyota. A very clean and friendly down home auto shop that gets the job done and done right.
Quality work, fair prices.
Regular maintenance on car. Outstanding as usual.