Alternative Automotive

This shop is not RepairPal Certified. Learn more
2412 Princeton NE
Albuquerque, NM 87107
(505) 974-4440

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
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  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Service & Repair

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

October 12, 2013

The owner said he could repair my employers' Mercedes Benz. I put my trust and my faith in him and had it towed over there. After nearly a month in his shop, he finally gave me a call to tell me it was done. I told my boss and she hurried over there to get the car she never thought would run again. She paid Billy nearly $3000.00, hopped in and drove it away. That motor lasted about a week. It seized up on her and had to be towed back to the dealership where she was told that it never should have been worked on. The motor was blown when it got to Alternative, and of course, a real mechanic would have known that. Billy Bird wrecked my credibility with my employer with his incompetence. He should have admitted that he was in over his head when he opened the hood. Billy did admit that he gave it back to her with a stretched timing chain in it when I asked him why it blew on her. He went on to make it clear to me that he has no intention of making it right with her. To top it all off, when he could not get a hold of me that week when I was out of town, he left a message heaping vulgar insults upon me and my family. And finally, before I had found out what he had done with my employers' car, I had taken my twenty year old Chevy pickup to him that was backfiring, and after spending a whole day on it, he still had no idea what was wrong with it. It was because of that that I asked my employer how her car was doing. That place is a joke. I would not recommend it to anybody unless you just want to get screwed over by a foul mouthed jerk.

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