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Al's Volvo Services

(801) 467-7722

2262 South 6th East, Salt Lake City, UT 84106

Overall Score

Auto Makes We Service

Volvo

Specialties

Service & Repair

Customer Reviews (1 review)

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Al's Volvo Services
October 22, 2014

The only reason he has one star is because it does not allow me to give none! Al quotes you a price, and then charges you more. I was going in to get my timing belt changed and he said $480. After it was all said and done he charged me $797 because he felt that the cam shafts needed to be fixed as well.
24 hrs later my Check Engine light came on. After researching and checking the code, it had to do with my cam shaft and timing belt. When I called to ask Al what was going on he said he did not recognize the code and that it was an "aftermarket code". When I told him what the code meant, he tried to blame it on the fact that someone else had messed with the cam shaft and that he did his best to fix the "amateurs mistake". He tried to tell me that it is because I did not get regular oil changes. I have receipts from all my oil changes and the paperwork. I get regular oil changes!
He was incredibly rude over the phone and unreasonable. I WOULD NOT ever recommend him and his shop. They are trying to find the people that do not know anything about cars and take advantage of them.

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