Al's Garage Inc.

This shop is not RepairPal Certified. Learn more
100 S Merritt Mill Road
Chapel Hill, NC 27516
(919) 967-3016

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
×

Get an Estimate

Tell us a symptom, service or repair for your car
Get a car repair estimate:
Show Repair List »
Show Repair List »
Details

Specialties

  • Service & Repair

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

October 18, 2012

Over the years AL of Al's Garage has always been exceptional, though his gruff manner can be a turn-off to some! But I did have a recent experience that has deterred me from returning with my newer vehicle that you may find "interesting".

For years I'd been unhappy with how the terminals on Chevy truck batteries are "nipples", not the usual, easy-to-attach-to brackets and, as a result, very difficult to attach jumoer cables when the need arises. After speaking with Chevy's manufacturing unit about this, I was informed that a dual terminal battery -- meaning the traditional nipples on the side and regular terminals on top were available. Solution found? NO!

Chevy claims that top terminals could create a fire hazard if in contact with the metal hood. (So why doesn't Chevy simply lower the battery case an inch or so? Go figure!) I spoke with Al about this when scheduling a routine servicing of the vehicle. We agreed that I would source that day for a dual terminal battery and deliver it toward the end of my work day.

To my astonishment, Al had left mid-day after which his assistant cut/removed the vehicle's original cables so as to accomodate single top pole terminals which PUT THE VEHICLE AT RISK OF FIRE. When the next day I spoke with AL about this, he refused to accept responsibility and refused to refund the $186+/- charged for service. Haven't returned since!

And by the way, the replacement cables routinely fail because moisture seeps into the joining. Gr-r-r!

But overall, these days Al's Garage reportedly is more fotrthright about its limitations, sending historic clients elsewhere when a vehicle is not within their expertise. This is very much appreciated (rather than the customer being expected to underwrite service training for the staff as happens elsewhere far too often).

Nearest RepairPal Certified Shops

We certify only the best auto repair shops in Chapel Hill.
High Quality Repair
Guaranteed Fair Prices
Current Expert Training
Real, Verified Reviews
Great Customer Service
Warranty on Repairs
F & F Automotive
107 West Weaver St , Carrboro
(919) 648-1652
Quick View
F & F Automotive
107 West Weaver St , Carrboro
93
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
OPEN NOW
F
7:30am to 5:30pm
OPEN NOW
M
7:30am to 5:30pm
F
7:30am to 5:30pm
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
All repairs are backed by a 12 months / 12,000 miles warranty.
Crown Honda of Southpoint
1001 Southpoint Auto Park Blvd , Durham
(844) 469-2008
Quick View
Crown Honda of Southpoint
1001 Southpoint Auto Park Blvd , Durham
92
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
OPEN NOW
F
7:00am to 7:00pm
OPEN NOW
M
7:00am to 11:00pm
F
7:00am to 7:00pm
T
7:00am to 11:00pm
S
7:00am to 5:00pm
W
7:00am to 11:00pm
Su
Closed
Th
7:00am to 11:00pm
All repairs are backed by a 12 months / Unlimited miles warranty.