I'm grateful Al's was able to get me back up and running the same day, and for less than $150!
We had a major brake issue that we knew was going to costly and possibly require the vehicle to stay overnight. They gave us a discount on the repair and fixed it in half a day while we waited. They even dropped us off at Panera for lunch and came back to pick us up. Wow! Excellent service!
As always the staff was very helpful and friendly. I have the greatest confidence in the technicians that work on my vehicle. Thank you!
Have always been very pleased and happy with work done. That's why I keep coming back.
Love these guys!! Very trustworthy and excellent service.
I feel like I've finally found an honest car repair shop.
We are very happy with the work that was done at Al's and are happy we put our trust in this service shop.
This was probably the best experience I've had with your shop. Work was done way before I expected. In the past I've had to call to see what was going on, this time it was immediate.
The repairs were a lot more than anticipated but necessary to get the car back on the road.
The service manager was very attentive to us, charged us a fair amount for services rendered, and gave us excellent advice for future repairs of our vehicle.
Upon inspection of the issue, I asked about, ACAR gave me the specific condition they found with a prediction of the progression so that I could make an informed decision on when to replace. No pressure to do anything at the time.
Everyone was courteous, and I was in and out in a timely fashion.
My experience couldn't have been more positive. Al's got me right in (on one of the worst snow storm days this year), quickly and accurately determined the reasons behind my rough running truck, provided a quote for repairs, and my truck was ready the next day for the quoted price. Very nice and professional people there too!
This was a major repair and my first experience with ACAR but it won't be my last as this place amazed me. I didn't realize this level of service was available in the Augusta area. Great work Al and your employees!
Good service questioning why my tires squeaks now but at least the job is done.
I cannot say enough about the great service and customer care I received from the whole team. The garage is 2 hours from my home but I am a customer for life. Thank you, Al!
Quick, accurate, timely, friendly, honest, efficient.
I asked ACAR to look into an issue I was having. I was told it definitely was one thing. Work was performed. The issue was still there and was unrelated to the work that was performed.
Al and his staff are very respectful and knowledgeable about my car brand. I appreciate their suggestions; I never feel pressured to have work done.
Does good work but pricey and always pushes the upsell from what you bring the vehicle in for the original work.
Very good to me!
Excellent service and communication.
Everything was done to my satisfaction.
I went in for an inspection and a flat tire repair.
Good people, who care for the community.
This is a family operated vehicle repair business of the highest caliber. The techs are ASE certified, professional, clean and maintain a high degree of knowledge on the latest methods on numerous types of vehicles. A really good place to do business!
As usual, Al's was clear about what was to be fixed, with a fair price and flexible hours. They even stayed late in a snowstorm to make sure I was all set.
I believe that just because I am a AAA member that this company quoting me a price of 600.00 for a repair of a drum and back breaks was very high and not fair.
I had requested specific work to be done and some of it was, however, I was also told significant additional work needed to be done, which I'll admit by mileage it needed to be done, however, one of the main reasons I brought the car in in the first place did not get fixed and I'm pretty upset that it wasn't taken care of. It's drivable without the piece but I have a huge piece of my undercarriage in my trunk that should have been reattached to my vehicle while it was there and wasn't.
The staff is knowledgeable, repair options were given, repair performed meet expectations, courtesy call upon completion, update via email was helpfull. Overall very satisfied still.
Great work at a fair price.
I feel very comfortable with Al's knowledge of hybrids and his fair pricing.
They were really flexible despite my weird schedule so I never had to worry about making the time and distance work.
As always Al and the team did a great job thank you Al.
The service at ACAR is always the best.
Al always treats me like I'm his only customer. I would recommend them to everybody.
They are courteous and always fixed it with no problems.
They are friendly and honest. They do good work.
He is extremely patient, honest, and incredible. It was a good deal.
We had some issues in the past but he continues to do a great job at fixing all of our vehicles.
I've been very happy with their services. They accommodate any special needs I may have.
Everything is done, explained, and they give you pictures of anything they find. They go over everything so you understand what is going on with your vehicle, which is more than I have ever had at any other garage.
They gave me good service and he is a very nice guy.
There is always room for improvement for everybody. As a whole, I am pretty satisfied but everything costs so much.
They left my car really dirty, but they did a good job and were super-nice.
They do good work, they communicate clearly, and I trust them.
They are very accommodating and offer a triple A discount.
I recommend them to everyone. I know they do a good service with decent prices.
They are friendly, fast, and they are a great dealership!
He is friendly, and knowledgeable about vehicles. He will get you scheduled in quickly.
They seemed to do a decent job. I have no issues.
We have been Using Al's for years and I feel especially as a woman I get the same service that a man would. One of the recent repairs I had they showed me what was wrong and why I needed the repair. I found it informative to see that.
They fit me in because they didn't have a spot available. I was having a bit of an emergency and they were good. They are just really helpful and know what they are doing.
Honest and excellent service. I like them and have gone with them for seven or eight years.
Just prompt service and reasonable prices.
They do everything right. They're perfect.
My company car got fixed over there and the service was good.
I gave them specific instructions not to drive my car, and they did. They did a great job, but I will never recommend them or bring the car back to them.
They do good work down there, and don't like to overcharge. They think that if they aren't sure they won't just start looking around. They're thorough and the repairs are the right thing for your vehicle.
Very satisfied with service...charges were fair
Accurate estimates, timely repairs & nice people
I recommend them. And I had no real complaints or issues.
Al does awesome work. That pretty much sums it up. The staff does great work and he does great work. I've been going there for a long time, 12 years.
ACAR is an amazing and professional place to bring you vehicle in for repairs
Employees are always nice and thorough, prices are fair, work is great
Because they were very honest with me about the condition of my car. They told me what needed to be done and got it done. I wasn't crazy about the price, but I'm not sure it would have been different elsewhere. They were very honest with me.
Provided excellent service.
I had an appointment and had to wait 45 minutes to get service.
Excellent service and reasonable cost.
They are knowledgeable, friendly, and always gives a quote. They also tell you what is most important to do first.
Als had great service at an affordable price! I will be going back.
They did good service on our vehicle. They were fast and had good service. Accommodating.
EVERYONE WAS NICE AND EXPLAINED THINGS TO ME IN A WAY THAT WAS EASY TO UNDERSTAND.
The work was needed and done at the quoted figure, and quite timely.