Al's Certified Auto Repairs, A.C.A.R.

✓ RepairPal Certified
hondamd@acar.biz
316 State St
Augusta, ME 04330 USA
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CLOSED
CLOSED
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
Call now:
(207) 747-3181
39 Verified Reviews

Auto Repair Experience

  • Alton Sutherland, Owner
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 63 Years of Car Repair Experience
RepairPal Scorecard

Al's Certified Auto Repair was established in 2001 by Alton E Sutherland Jr.. Alton has invested in his staff, providing them with good quality training, up to date tools, and advanced computer diagnostic equipment. They are able to tackle most problems on your late model computer controlled vehicle. this certified shop features 4 technicians, 2 are ASE Certified and combine for over 63 years of experience. This RepairPal Certified shop backs most repairs with a 3 year / 36,000 mile warranty, this is one of the best offered in the industry. The facility features a comfortable waiting area, wireless internet service, early bird drop off, and a shuttle service.

Details

Auto Repair Experience

  • Alton Sutherland, Owner
  • Established 2001
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 63 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Message from the Shop

Al's Certified Auto Repair ( A.C.A.R.) was established in August of 2001 with the intent of supplying the very best service at a fair price. "Dealership Quality at Independent Prices" if you will. Our staff of ASE certified Technicians are required to remain current on all aspects of automotive repair and maintain their ASE credentials.
Our Personable staff of Service advisors understand your needs. They will listen to you and make sure the service you receive is not only what you requested but that you need it too. We will take the time to help you understand any repair need that your car may have. We truely believe that if you understand what is going and the consequences you are able to make an informed decision.
We look forward to helping you get the very best service......BECAUSE YOU DESERVE IT!!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

39 Verified Reviews
by August 20, 2015

They are courteous and always fixed it with no problems.

by - Verified Customer August 18, 2015

They are friendly and honest. They do good work.

by - Verified Customer August 18, 2015

He is extremely patient, honest, and incredible. It was a good deal.

by - Verified Customer August 18, 2015

We had some issues in the past but he continues to do a great job at fixing all of our vehicles.

by - Verified Customer August 17, 2015

I've been very happy with their services. They accommodate any special needs I may have.

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by - Verified Customer August 14, 2015

Everything is done, explained, and they give you pictures of anything they find. They go over everything so you understand what is going on with your vehicle, which is more than I have ever had at any other garage.

by - Verified Customer August 13, 2015

They gave me good service and he is a very nice guy.

by - Verified Customer August 10, 2015

There is always room for improvement for everybody. As a whole, I am pretty satisfied but everything costs so much.

by August 06, 2015

They left my car really dirty, but they did a good job and were super-nice.

by August 03, 2015

They do good work, they communicate clearly, and I trust them.

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by - Verified Customer July 31, 2015

They are very accommodating and offer a triple A discount.

by - Verified Customer July 30, 2015

I recommend them to everyone. I know they do a good service with decent prices.

by - Verified Customer July 28, 2015

They are friendly, fast, and they are a great dealership!

by - Verified Customer July 28, 2015

He is friendly, and knowledgeable about vehicles. He will get you scheduled in quickly.

by - Verified Customer July 28, 2015

They seemed to do a decent job. I have no issues.

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by June 14, 2013

We have been Using Al's for years and I feel especially as a woman I get the same service that a man would. One of the recent repairs I had they showed me what was wrong and why I needed the repair. I found it informative to see that.

by June 13, 2013

They fit me in because they didn't have a spot available. I was having a bit of an emergency and they were good. They are just really helpful and know what they are doing.

by June 13, 2013

Honest and excellent service. I like them and have gone with them for seven or eight years.

by June 11, 2013

Just prompt service and reasonable prices.

by June 11, 2013

They do everything right. They're perfect.

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by June 11, 2013

My company car got fixed over there and the service was good.

by June 10, 2013

I gave them specific instructions not to drive my car, and they did. They did a great job, but I will never recommend them or bring the car back to them.

by June 07, 2013

Very satisfied with service...charges were fair

by June 07, 2013

Accurate estimates, timely repairs & nice people

by June 07, 2013

They do good work down there, and don't like to overcharge. They think that if they aren't sure they won't just start looking around. They're thorough and the repairs are the right thing for your vehicle.

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by June 04, 2013

I recommend them. And I had no real complaints or issues.

by June 03, 2013

Al does awesome work. That pretty much sums it up. The staff does great work and he does great work. I've been going there for a long time, 12 years.

by May 31, 2013

ACAR is an amazing and professional place to bring you vehicle in for repairs

by May 31, 2013

Employees are always nice and thorough, prices are fair, work is great

by May 30, 2013

Provided excellent service.

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by May 30, 2013

Because they were very honest with me about the condition of my car. They told me what needed to be done and got it done. I wasn't crazy about the price, but I'm not sure it would have been different elsewhere. They were very honest with me.

by May 29, 2013

Excellent service and reasonable cost.

by May 29, 2013

They are knowledgeable, friendly, and always gives a quote. They also tell you what is most important to do first.

by May 29, 2013

Als had great service at an affordable price! I will be going back.

by May 29, 2013

I had an appointment and had to wait 45 minutes to get service.

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by May 28, 2013

They did good service on our vehicle. They were fast and had good service. Accommodating.

by May 22, 2013

Experience

by May 20, 2013

EVERYONE WAS NICE AND EXPLAINED THINGS TO ME IN A WAY THAT WAS EASY TO UNDERSTAND.

by April 24, 2013

The work was needed and done at the quoted figure, and quite timely.

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