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All Tune and Lube

(804) 744-1111

11800 Hull Street Rd Ste B, Midlothian, VA 23112

Overall Score

Message from the Shop

We are a family owned business and believe in good value.

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Chrysler
Dodge Ford GMC
Geo Honda Hyundai
Infiniti Isuzu Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercury
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Saturn
Scion Subaru Suzuki
Toyota Volkswagen

Quality Affiliations

Specialties

Muffler & Exhaust Oil Change & Lube Service & Repair Transmission Repair

Amenities

Car Pickup/Dropoff Child Friendly Coffee Early Bird Dropoff
Heated Waiting Room Open Saturday Service Guarantee Shuttle
Warranty Accepted

Customer Reviews (2 reviews)

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All Tune and Lube
March 16, 2010

My husband took his car to this location on Sat. March 13,2010. My husband's car is a '98 528i BMW. He has been having problems with the car accelerating. He left his car to have the mechanic diagnose it. When the mechanic called, he told my husband he needed a tune up and that would fix the problem because the spark plugs were worn out. This cost us $489 which included a $100 diagnostic. Basically, we paid almost $500 and the car still runs the exact same way it went in. This mechanic should not have touched the car because he told my husb. not to drive the car without getting a new catalytic converter, so why did he do work he knew wouldn't solved the problem? He should told my husband that a tune up will fix the problem. When I called on Monday the 15th to speak w/the mechanic, he informed me that he could not have diagnosed the problem until after the tune up was done ???? (sounds shady) because the spark plugs were so worn out. I asked him why did you charge him $100 for a diagnostic if you couldn’t figure out what the problem was? Again, $100 charge and he still couldn't tell me husband what the exact problem was. He stated my husband also needed coils and if he were to get the coils, then the problem would be fixed. I asked him to put that in writing and he said he wouldn’t. I asked him what about the Catalytic Converter he told my husband he needed on the phone. He stated he may need one. That's not what he told my husband on the phone because I was on the other end. He told my husband he needed to get a Catalytic Converter and when my husband told him he didn't have the money for that right now the mechanic stated "I wouldn't drive that car because you really need one." We are out $489 and still have the same exact problem we went in with. If they did not know what the problem was they should have just said so instead of suckering $500 out of us.

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All Tune and Lube
June 12, 2008

Rip off. Quality of the work was good, but I was way overcharged. Had to bring it back and was told that if I had any problems, I could bring it back and they would fix it for free. They backtracked when I brought it back. Said it would cost another $400. I said no and then they suddenly found a used part and could do it for $180. Walked out. Very shady.

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