I thought that they were honest, and they told me what was going on, and they were polite, and they seemed to be concerned about my questions when I wanted to know what was going on. They're very nice people. Three or four of my friends take their cars there and they highly recommended them to me. I was very pleased with the way they treated me, and seemed to be concerned about my concerns about my car. They told me that they were Triple A approved, and they told me that I had a two-year warranty for the work that they did, through Triple A.