i had instrument cluster problem and my non-dealer warranty sent the dealer an after market cluster to install. As soon as i picked up the car from the dealer the right side lights began going out. first the low beam then the turn signal, then the high beam and then the standing light
all right side front lights went out why would this happen on 2001 Mercedes-Benz S500
by hbh3 in Berlin, MD on January 22, 2012
3 answers 1 comment
ANSWER by dandd , January 22, 2012
Take the car back to the dealer, since this problem seems connected to the cluster replacement. I would also call the warranty company and COMPLAIN!!! A non-Mercedes cluster is not professional.
ANSWER by NFAC , January 23, 2012
There is programming that must be performed on the replacment cluster. It is possible the dealer missed something. What does the dealer say?
COMMENT by hbh3 , January 23, 2012
They do not act like the two are connected. They are now checking the SAM unit. The problem started right after I reset some of the info such as lights on constant. I think the two problems are related
ANSWER by pogiboy , September 09, 2013
this is what i found on this website MB recall page. Instrument Cluster Illumination May Fail Electrical & Lights, September 29, 2006 Google+ RepairPal Expert Overview Our Quick Take: The instrument cluster is the component that contains your vehicle's gauges, speedometer, and warning indicators. Mercedes-Benz has found that some instrument clusters have faulty lighting, which makes the gauges and speedometer difficult to read. What Should You Do? Please contact your Mercedes-Benz dealer. They will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call. Summary: The instrument cluster illumination may fail. This may result in difficulty reading the gauges, indicators, and speedometer. Not being able to see the cluster may lead to an accident. Dealers will replace the instrument cluster modules. This recall started on September 29, 2006.