Aliso Viejo Auto Service Incorporated

✓ RepairPal Certified
27802 Aliso Creek Rd #D110
Aliso Viejo, CA 92656
View map and get directions
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
Call now:
(949) 556-4586

Auto Repair Experience

  • Shane and Nikki Portnoff, Owners
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience


Shane Portnoff established Aliso Viejo Service with the goal to offer personalized service. This starts from the moment the phone is answered and runs through the entire service experience to the follow-up that is done after the car is repaired and delivered back to you. Shane is an ASE certified technician with over 19 years of experience in the automotive industry, with factory level training in Honda, BMW, and Ford. His staff is a well rounded group of experienced industry veterans and a couple of apprentices who are being mentored. This RepairPal Certified shop has at their disposal some of the industries best automotive tools and computer diagnostic equipment available to make professional repairs to your vehicle. They confidently back the work they do with a 36-month / 36,000-mile warranty. For your convenience they offer shuttle service, rental vehicles, wireless Internet, and early-bird drop-off.


Auto Repair Experience

  • Shane and Nikki Portnoff, Owners
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair


  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen

Message from the Shop

We offer a Lifetime warranty on most repairs. Ask for details. Family owned and operated. Ase certified Expert Technicians on site during business hours. Same day service and shuttle rides available.


Overall Rating

25 Verified Reviews

Customer Reviews

Verified CustomerSeptember 09, 2013

They are very courteous professionals that are very attentive at resolving car problems.

Reply from Aliso Viejo Auto Service Incorporated – shane.avasJune 10, 2014

Thank You Thomas, It was a pleasure meeting you!

Verified CustomerSeptember 07, 2013

They're very nice and they are very good. I trust them.

Reply from Aliso Viejo Auto Service Incorporated – shane.avasJune 10, 2014

Service with a smile and I'm so proud to hear we earned your trust!

Verified CustomerSeptember 06, 2013

They did an excellent job.

September 06, 2013

Aliso Viejo Auto Service was honest and reliable in fixing my car.

Reply from Aliso Viejo Auto Service Incorporated – shane.avasJune 10, 2014

We will keep your car on the road!

Verified CustomerSeptember 05, 2013

They did their job. What was expected to do.

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Verified CustomerSeptember 05, 2013

They did a good job but are high priced. That's all.

September 03, 2013

Shane is great at what he does and goes through everything very throughly.

Verified CustomerAugust 31, 2013

I brought my car in for an oil change and the mechanic found a Toyota service bulletin and they recommended I take it to the dealership to get it fixed. They did a pressure test and told me the repair would be 4,000 dollars. I called Aliso and Ralph gave me his opinion on what to do.

Verified CustomerAugust 31, 2013

It took longer than promised. It was a simple oil change.

Verified CustomerAugust 30, 2013

They fixed my problem well. However, it took them a second try.

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Verified CustomerAugust 30, 2013

The person I talked to was very nice and he worked with me because I didn't want to pay a lot and they reasoned with me. The reason I'm not giving them a ten is because the brakes are making sounds and I have to take it back.

August 27, 2013

I thought they were professional and honest. I though their pricing was competitive.

Verified CustomerAugust 26, 2013

There was a little problem and they tracked it down with no questions asked. Great service.

Verified CustomerAugust 23, 2013

They did a good job, nothing bad and nothing exceptional. It was just good service.

Verified CustomerAugust 22, 2013

They do a good job and have a knowledgeable technician.

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Verified CustomerAugust 19, 2013

They have very good customer service and know about cars and how to fix them. They were very fast.

Verified CustomerAugust 17, 2013

They were very helpful by explaining the problem.

August 16, 2013

It's just been hit or miss with me. They are ok though.

Verified CustomerAugust 07, 2013

We had wonderful service and the workers are all nice. The only down side is that we had to pay a lot of money to get the necessary repairs done. :( It all seemed reasonable, though. We will be recommending this place.

August 06, 2013

I am satisfied with the service they provide, but the cost is some what more than other shops.

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Verified CustomerJuly 19, 2013

Good crew, honest and thorough

July 10, 2013

Excellent service, and very knowledgeable staff

Verified CustomerJuly 09, 2013

They are very honest and hard working people. I was bringing my car to the dealer shop but apparently, the dealer shop didn't do their job in the correct way. I had some trouble with my car and Aliso Viejo Auto Service fixed everything in a really short time and also with a lot lower cost.

June 26, 2013

They're the best I've had work done on my vehicle since I've been here.

Verified CustomerJune 21, 2013

Shane and his staff are professional, knowledgeable, and are able to explain not only what needs to be done, but why, and understand that sometimes repairs need to wait for funds, and they are able to make clear which those are and which can't wait. Prices are competitive and work is completed on time.

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