Aliso Viejo Auto Service
27802 Aliso Creek Rd #D110
Aliso Viejo, CA 92656 USA
View map and get directions
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
Call now:
(949) 556-4586
68 Verified Reviews

Auto Repair Experience

  • Shane and Nikki Portnoff, Owners
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience
RepairPal Scorecard

Shane Portnoff established Aliso Viejo Service with the goal to offer personalized service. This starts from the moment the phone is answered and runs through the entire service experience to the follow-up that is done after the car is repaired and delivered back to you. Shane is an ASE certified technician with over 19 years of experience in the automotive industry, with factory level training in Honda, BMW, and Ford. His staff is a well rounded group of experienced industry veterans and a couple of apprentices who are being mentored. This RepairPal Certified shop has at their disposal some of the industries best automotive tools and computer diagnostic equipment available to make professional repairs to your vehicle. They confidently back the work they do with a 36-month / 36,000-mile warranty. For your convenience they offer shuttle service, rental vehicles, wireless Internet, and early-bird drop-off.


Auto Repair Experience

  • Shane and Nikki Portnoff, Owners
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair


  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet


  • iATN

Message from the Shop

We offer a Lifetime warranty on most repairs. Ask for details. Family owned and operated. Ase certified Expert Technicians on site during business hours. Same day service and shuttle rides available.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen

Overall Rating

66 Verified Reviews
5 stars
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1 star
by - Verified Customer March 09, 2017

Great shop!

by - Verified Customer February 20, 2017

Pleasant, proficient, timely, courteous, and convenient.

by - Verified Customer February 16, 2017

I've been taking our vehicles to this shop for about 7 years now. I love that I have a mechanic I can have full confidence in.

by - Verified Customer February 10, 2017

Excellent place to have your car worked on. No pressure and they don't tell you there are other things needed to get more money, like most places.

by - Verified Customer February 02, 2017

Great customer service and I felt confident in what was communicated. Will be going back many times, now my mechanic.

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by - Verified Customer January 30, 2017

Great job done in a friendly fashion.

by - Verified Customer January 08, 2017

Good work,decent price.

by - Verified Customer January 18, 2017

Love Shane and Ralph - they are always totally honest and their prices are very fair. Will not go anywhere else!

by - Verified Customer January 12, 2017

Excellent service.

by - Verified Customer January 15, 2017

The mechanics always advise me as to which repairs are critical and need immediate attention. They're always conscious and mindful of the cost of each repair knowing that customers like myself have a repair budget so they don't insist on repairs that can wait a while. They take my car into their shop within minutes of my scheduled appointment and fully explain each repair shown on my invoice. Shane and his employees are polite and treat customers with respect.

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by - Verified Customer January 06, 2017

They care about their client, and we can tell!

by - Verified Customer January 05, 2017

Had maintenance on my care and was completed in the 45 minutes as I was told.

by - Verified Customer December 29, 2016

I always feel like the shop is being honest and everyone is very kind and willing to answer my questions and explain things clearly.

by - Verified Customer December 26, 2016

Thanks for the service!

by - Verified Customer December 26, 2016

Just got an estimate, no work done.

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by - Verified Customer December 19, 2016

Quality repairs, good prices, from a fantastic team!

by - Verified Customer December 22, 2016

Wonderful staff and service. I highly recommend them.

by - Verified Customer December 12, 2016

I've been a customer for years and will continue to be with Aliso Viejo Auto Service. They're terrific.

by - Verified Customer December 15, 2016

Mostly satisfied with the work that was done. However, don't know if it's a new problem, or unresolved old one...the 'check engine' light came on again two days after repair was done. Will have to check back after the holidays.

by - Verified Customer December 02, 2016

Recommended a preventive service on next visit.

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by - Verified Customer November 27, 2016

AVAS is always a pleasure to go to. They have a warm and knowledgeable staff and greet their customers with respect and patience. I always feel they offer exceptional work for a competitive price.

by - Verified Customer December 04, 2016

Excellent and honest work!

by - Verified Customer November 22, 2016

I took car for an oil change. Was completed in a timely manner.

by - Verified Customer November 08, 2016

Honest and helpful. Have had cars repaired here for many years. Feels good to say I have a good mechanic

by - Verified Customer November 14, 2016

Shane was great at explaining the mechanics and all my options. I felt confident in his abilities and I trusted his suggestions.

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by - Verified Customer November 18, 2016


by - Verified Customer September 24, 2016

Friendly place and explained issue.

by - Verified Customer September 23, 2016

Very capable and honest repair personnel.

by September 20, 2016

good job.

by - Verified Customer September 17, 2016


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by - Verified Customer September 15, 2016

Great mechanics, good price and quick service!

by - Verified Customer September 08, 2016

Aliso Viejo Auto Service as always took care of my request and did it with great service and care!

by - Verified Customer June 20, 2016

Able to get an appointment the same day and out within 30 min. Always Have the friendliest service there.

by June 18, 2016

Great Service as always...

by - Verified Customer June 11, 2016

Great listeners, provide service that you need at a fair price.

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by - Verified Customer June 10, 2016

Always get the job done on time. Always gracious and friendly. Trustworthy - big in my book. Shane, Ralph and crew take care of 3 of our cars and have always done superb job.

by - Verified Customer June 08, 2016

Shane as always was professional and prompt in diagnosing and correcting the issue with car. His assistants were friendly and professional they got my car in and out on time with no delay

by - Verified Customer June 08, 2016

Always professional, dependable and honest service.

by - Verified Customer June 04, 2016

I spent almost $3,000.00 on my first visit at the shop. They did a complete diagnostic examination of the vehicle and I have everything on the list fixed. When I brought the car in, I told them that it leaked oil and I wanted all those leaks fixed. After spending all that money, I brought the car home and 4 days later it started leaking oil. I took the car back and they told me that it needed between $675.00 and $1,100.00 + more work but they weren't sure until they took everything apart and got into it. I was told the leaks were fixed and they were not. And, now they want up to $1,100.00 + more to fix them, but cannot be sure that will do it. Obviously, I cannot recommend this auto repair shop.

by - Verified Customer May 27, 2016


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by - Verified Customer May 23, 2016

Aliso Viejo Auto Service is the only shop I will ever take my car for service. I appreciate their honesty, professionalism and integrity. You can always expect someone to greet you with a smile and a sincere "how can we help you attitude." Keep up the great work guys!

by - Verified Customer September 09, 2013

They are very courteous professionals that are very attentive at resolving car problems.

Reply from Aliso Viejo Auto Service – by shane.avas June 10, 2014

Thank You Thomas, It was a pleasure meeting you!

by - Verified Customer September 07, 2013

They're very nice and they are very good. I trust them.

Reply from Aliso Viejo Auto Service – by shane.avas June 10, 2014

Service with a smile and I'm so proud to hear we earned your trust!

by - Verified Customer September 06, 2013

They did an excellent job.

by September 06, 2013

Aliso Viejo Auto Service was honest and reliable in fixing my car.

Reply from Aliso Viejo Auto Service – by shane.avas June 10, 2014

We will keep your car on the road!

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by - Verified Customer September 05, 2013

They did their job. What was expected to do.

by - Verified Customer September 05, 2013

They did a good job but are high priced. That's all.

by September 03, 2013

Shane is great at what he does and goes through everything very throughly.

by - Verified Customer August 31, 2013

I brought my car in for an oil change and the mechanic found a Toyota service bulletin and they recommended I take it to the dealership to get it fixed. They did a pressure test and told me the repair would be 4,000 dollars. I called Aliso and Ralph gave me his opinion on what to do.

by - Verified Customer August 31, 2013

It took longer than promised. It was a simple oil change.

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by - Verified Customer August 30, 2013

They fixed my problem well. However, it took them a second try.

by - Verified Customer August 30, 2013

The person I talked to was very nice and he worked with me because I didn't want to pay a lot and they reasoned with me. The reason I'm not giving them a ten is because the brakes are making sounds and I have to take it back.

by August 27, 2013

I thought they were professional and honest. I though their pricing was competitive.

by - Verified Customer August 26, 2013

There was a little problem and they tracked it down with no questions asked. Great service.

by - Verified Customer August 23, 2013

They did a good job, nothing bad and nothing exceptional. It was just good service.

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by - Verified Customer August 22, 2013

They do a good job and have a knowledgeable technician.

by - Verified Customer August 19, 2013

They have very good customer service and know about cars and how to fix them. They were very fast.

by - Verified Customer August 17, 2013

They were very helpful by explaining the problem.

by August 16, 2013

It's just been hit or miss with me. They are ok though.

by - Verified Customer August 07, 2013

We had wonderful service and the workers are all nice. The only down side is that we had to pay a lot of money to get the necessary repairs done. :( It all seemed reasonable, though. We will be recommending this place.

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by August 06, 2013

I am satisfied with the service they provide, but the cost is some what more than other shops.

by - Verified Customer July 19, 2013

Good crew, honest and thorough

by July 10, 2013

Excellent service, and very knowledgeable staff

by - Verified Customer July 09, 2013

They are very honest and hard working people. I was bringing my car to the dealer shop but apparently, the dealer shop didn't do their job in the correct way. I had some trouble with my car and Aliso Viejo Auto Service fixed everything in a really short time and also with a lot lower cost.

by June 26, 2013

They're the best I've had work done on my vehicle since I've been here.

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by - Verified Customer June 21, 2013

Shane and his staff are professional, knowledgeable, and are able to explain not only what needs to be done, but why, and understand that sometimes repairs need to wait for funds, and they are able to make clear which those are and which can't wait. Prices are competitive and work is completed on time.

2 verified customers did not leave comments but provided these ratings:
by Ryan, Robert
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