A&E is a great repair facility for German cars. Everyone there is great.
My experience has been fair with this shop being that they get the job right even though it may take having to bring our Vanagon back once to twice after issues weren't resolved. Gerry the owner is very personable and respectful. Paul the senior mechanic is great but needed to point out backward placed control arm bushings and twisted rubber boots on newly rebuilt power steering rack install. Had pulsation with new rear drums that needed replacement twice. AE rectified each occasion.
Very honest and fair. Thank you.
The only place that will touch my german car.
Nothing but great things to say. Will definitely refer friends!
I have been happy with the services provided.
I am a new customer of AE German that was recommended from the dealer that sold me my car. From my first experience there I can say that they are trustworthy, nice people and expert mechanics.
The repair work is excellent and support and kindness are part of service.
Overall, a good experience. They had to search for parts and kept me informed along the way. Very polite/friendly. The car is running great thanks to these guys.
I have been a customer of the shop for many years. They maintained my car and kept it in great shape. My BMW is 16 years old but still runs great. Thank you, Jerry. You have a great team! I love everyone there!
This is the second time that I have brought my wife's 335is for maintenance and repair. Although the first repair did not remedy the knock during idle, there was a marked improvement in the engine response. The second time was a break fluid refresh and bleed. The breaks are great now. They pointed out some concerns and explained all answers for the questions I threw at them. There was no pressure to get new work orders initiated, and on top of this all, they are extremely friendly and helpful.
Excellent service, professional, and competitive pricing. I have peace of mind servicing my car here.
They are great and have sent my buddy to them for repairs.
Their service is the best.
I live close by to them and they only do the service that is necessary. It comes down to the lovely people working there that I also trust.
I was not happy with the service and how things were done, I was unhappy with they way they talk to people. I brought my car there for an overheating problem and the thermostat was changed. I found out it had nothing to do with the thermostat. They changed the wrong part, I paid for nothing. The second time I went back was because I had a problem with the battery and they told me that my battery was good, but my alternator was bad and needed to be replaced. I did not get it replaced but accepted the diagnosis, and went 2 other places that told me the opposite - my alternator was good but the battery needed to be replaced, so they have no idea what they are talking about. When they talk to people they just don't care and they don't make any effort to be professional. There is, however, this one guy that works there, his name is Marlin, and this guy is very nice. He is a guy who works there who is very nice and a hard worker. It is unfortunate because he is the only person who works there who deserves to be mentioned, however it is just not good enough for me to give the whole place a good rating.
They fixed my car and they did it quickly. It cost less then it would have at BMW and they were professional about it.
I was satisfied with the service and their quality of work.
They were pretty good and prompt. The prices were a little steep but other then that everything was alright.
They were really good, I had some questions for them regarding their choice to replace my water pump instead of troubleshooting the issue for the old pump.
They know what they are doing first of all, they know how to fix German cars, and second they finish in a reasonable time. They work pretty fast. The price is good, when compared to the dealership they rate about half-price.
I think they have friendly service and they answered all my questions. They addressed all my concerns. I have been there 2 or 3 times and every time I have got very good service.
I was satisfied. The price, it was good.
They service was great and I was satisfied.
They did me right, they did everything I needed and they asked me what I wanted done before they started.
I had to take my car back there multiple times to get it fixed correctly.
They were good with the estimate of cost and diagnosis of the problem. He answered my questions well, then had a solution that was done in a timely fashion.
I love their service, they exceed the service of all other shops I have been to.
They are fast, courteous, good customer service that is done correctly.
They were half the price compared to my dealership and had the job done in a timely manner.
I thought they did a great job. They were fast and reasonable.
I think they provide good service and at a good price. Some people might not like it though because they do not do some things that dealers do. They do not have a waiting room area or give you a loaner car.
They have the best service! I have been using them for quite a while, they do an excellent job. They are responsible, they give you appointments and they never give you any hardship when you go there. Sometimes they have a promotion and if you follow their email they will send it to you and they give it to you and they take care of the bacon for you without any problem. That is why they are professional mechanics. You are going to be satisfied!
Fast service, they fixed all of the issues that were going on and they provided me a report and spreadsheet of the work they did when they were finished.
The owner was rude. The prices are a little high. I won't go back there. The other guy, Dushan is very nice and he was good to deal with.
They are kind and they do a very good job. They have a good price, it is reasonable.
They are very honest and they do a good job.
They are very nice, reasonable and they do their job right.