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AE German Car Service

2633 Santa Monica Blvd, Santa Monica, CA 90404 Map & directions

Call Now: (424) 275-6267

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About AE German Car Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability
95
Tools & Equipment
91
Customer Service
97
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

AE German Car Service is a full service repair facility with special training to work on your European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced diagnostics and programming, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “reasonable”, “efficient”, “reasonable”, “fairly priced”, and “detail oriented”. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Loaner & rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

AE German Car Service is independently owned and operated, performing high quality car repairs in Santa Monica since 1973. We pride ourselves on getting the services or repairs on your vehicle right the first time by our highly qualified and experienced service technicians. Our loyal customers praise us as the best auto repair service in Santa Monica CA.

Auto Makes We Service

Audi BMW Mercedes-Benz
Mini Porsche Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

Loaner Car Open Saturday Rental Car Service Guarantee
Wireless Internet

Customer Reviews 25 verified reviews

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AE German Car Service
Verified Customer
October 29, 2014

Their service is the best.

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AE German Car Service
Verified Customer
October 14, 2014

I live close by to them and they only do the service that is necessary. It comes down to the lovely people working there that I also trust.

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AE German Car Service
Verified Customer
October 04, 2014

I was not happy with the service and how things were done, I was unhappy with they way they talk to people. I brought my car there for an overheating problem and the thermostat was changed. I found out it had nothing to do with the thermostat. They changed the wrong part, I paid for nothing. The second time I went back was because I had a problem with the battery and they told me that my battery was good, but my alternator was bad and needed to be replaced. I did not get it replaced but accepted the diagnosis, and went 2 other places that told me the opposite - my alternator was good but the battery needed to be replaced, so they have no idea what they are talking about. When they talk to people they just don't care and they don't make any effort to be professional. There is, however, this one guy that works there, his name is Marlin, and this guy is very nice. He is a guy who works there who is very nice and a hard worker. It is unfortunate because he is the only person who works there who deserves to be mentioned, however it is just not good enough for me to give the whole place a good rating.

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AE German Car Service
Verified Customer
October 03, 2014

They fixed my car and they did it quickly. It cost less then it would have at BMW and they were professional about it.

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AE German Car Service
Verified Customer
October 01, 2014

I was satisfied with the service and their quality of work.

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AE German Car Service
Verified Customer
September 24, 2014

They were pretty good and prompt. The prices were a little steep but other then that everything was alright.

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AE German Car Service
Verified Customer
September 23, 2014

They were really good, I had some questions for them regarding their choice to replace my water pump instead of troubleshooting the issue for the old pump.

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AE German Car Service
Verified Customer
September 18, 2014

They know what they are doing first of all, they know how to fix German cars, and second they finish in a reasonable time. They work pretty fast. The price is good, when compared to the dealership they rate about half-price.

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AE German Car Service
Verified Customer
September 13, 2014

I think they have friendly service and they answered all my questions. They addressed all my concerns. I have been there 2 or 3 times and every time I have got very good service.

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AE German Car Service
Verified Customer
September 11, 2014

I was satisfied. The price, it was good.

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AE German Car Service
Verified Customer
September 10, 2014

They service was great and I was satisfied.

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AE German Car Service
Verified Customer
September 03, 2014

They did me right, they did everything I needed and they asked me what I wanted done before they started.

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AE German Car Service
Verified Customer
August 09, 2014

I had to take my car back there multiple times to get it fixed correctly.

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AE German Car Service
Verified Customer
August 07, 2014

They were good with the estimate of cost and diagnosis of the problem. He answered my questions well, then had a solution that was done in a timely fashion.

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AE German Car Service
Verified Customer
July 24, 2014

I love their service, they exceed the service of all other shops I have been to.

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AE German Car Service
Verified Customer
July 24, 2014

They are fast, courteous, good customer service that is done correctly.

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AE German Car Service
Verified Customer
July 22, 2014

They were half the price compared to my dealership and had the job done in a timely manner.

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AE German Car Service
Verified Customer
June 19, 2014

I thought they did a great job. They were fast and reasonable.

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AE German Car Service
Verified Customer
May 15, 2014

I think they provide good service and at a good price. Some people might not like it though because they do not do some things that dealers do. They do not have a waiting room area or give you a loaner car.

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AE German Car Service
Verified Customer
May 09, 2014

They have the best service! I have been using them for quite a while, they do an excellent job. They are responsible, they give you appointments and they never give you any hardship when you go there. Sometimes they have a promotion and if you follow their email they will send it to you and they give it to you and they take care of the bacon for you without any problem. That is why they are professional mechanics. You are going to be satisfied!

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AE German Car Service
Verified Customer
April 18, 2014

Fast service, they fixed all of the issues that were going on and they provided me a report and spreadsheet of the work they did when they were finished.

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AE German Car Service
Verified Customer
March 11, 2014

The owner was rude. The prices are a little high. I won't go back there. The other guy, Dushan is very nice and he was good to deal with.

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AE German Car Service
Verified Customer
March 07, 2014

They are kind and they do a very good job. They have a good price, it is reasonable.

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AE German Car Service
Verified Customer
January 13, 2014

They are very honest and they do a good job.

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AE German Car Service
Verified Customer
January 11, 2014

They are very nice, reasonable and they do their job right.

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(424) 275-6267

Auto Repair Experience

  1. Jaroslav Matejovsky , Owner
  2. Established 1990
  3. 4 Auto Repair Mechanics on Staff
  4. 90 Years of Car Repair Experience