Advanced Vehicle Technology
Auto Makes We Service
|Service & Repair|
Customer Reviews (2 reviews)2 Sort by: Date |
Our car broke down and we had it towed here. We were told that the timing belt had most likely jumped and he gave us a verbal estimate of $800-$1900.
I told Charles to look into it more and give us a definite price. He came back with a $2700-3300 written quote and we quickly told him that we did not want to spend that much on the car. He then sent us a bill of $650 for the labor he put into the car.
We never signed anything for the work and he didn't tell us that we would be charged anything for looking into it for a more definite quote.
He told us that we couldn't pick the car up until we paid and then also wanted to start charging us a daily flat rate fee plus a 1% on top of the $650 we already were being told we needed to spend.
Most recently we were threatened with a lawsuit for the negative review.
I really feel like we were taken advantage of and we will never bring another car here.
Do NOT go here! Don't let the name fool you. I was without a car for THREE MONTHS and it cost me THOUSANDS of dollars to get my car back. I brought my car there for a clunking noise, and after paying a hefty price to replace a flex plate and a starter, it mysteriously developed "a new problem." As soon as I drove the car off the lot, it broke down literally half a block away from the shop at the intersection of College and Harmony and would not move. It seemed that something was not put back together correctly, which I thought they should fix. But I was told this was a NEW PROBLEM that occurred AFTER I picked up the car! I was told the transmission was now bad and needed to be replaced. So after Charles attempted to put in two different used transmissions and the car still kept doing the same thing each time (which never happened before it went to this shop), it was finally taken to a transmission specialist who was able to fix my original transmission and discovered that they (Advanced Vehicle Technology) had been using a stretched bolt, which kept grinding and causing the mysterious sludge buildup to clog the pump that Charles could never figure out where this kept coming from. I still had to pay for their error to get my car back! Unbelievable, horrible experience here! Take your car somewhere else!