» » » Advanced Automotive Diagnostic and Repair

Advanced Automotive Diagnostic and Repair

499 Park 800 Dr, Greenwood, IN 46143 Map & directions

Call Now: (317) 661-4310

See more real customer reviews

About Advanced Automotive Diagnostic and Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
93
Customer Conveniences (?)
18 months / 18,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Advanced Automotive Diagnostics and Repair was opened in 2013 by Rusty Flake with a commitment to offering professional auto repair at a reasonable price. Rusty is a very experienced ASE Certified technician who takes the time to attend great quality automotive training to help ensure he is up to the task of servicing and repairing your modern vehicle. This training, coupled with the necessary automotive tools and computer diagnostic equipment make Advanced Automotive Diagnostics capable of dealership level repairs that range from computer/electrical diagnosis and programming, to wheel alignment, to minor and major repairs, as well as your scheduled maintenance needs. This work is backed by an 18-month / 18,000-mile warranty for your peace of mind. Rebecca is the Service Advisor and our review of their most recent customers demonstrated her commitment to providing a high level of customer service. This RepairPal Certified shop was described as ethical, friendly, family oriented, and professional. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
FIAT Ford GMC
Geo Honda Hummer
Hyundai Infiniti Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Subaru Suzuki Toyota
Volkswagen

Quality Affiliations

Customer Reviews 24 verified reviews

Sort by: Date | Helpful
Advanced Automotive Diagnostic and Repair
Verified Customer
May 24, 2014

They have done everything very well, we haven't had to go back for the same repairs. They are reasonable and we love the way they deal with people.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
May 22, 2014

They were very friendly, they have really good customer service. They are thorough and know what they are doing.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
May 12, 2014

They took care of me and my car, and they got me in and out quickly. They did a very good job, aside from a few things that they found and fixed that I didn't know needed fixed.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
May 08, 2014

They are a little pricey.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 29, 2014

They did a good job, and I am very satisfied with their work.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 21, 2014

I was there for only a simple repair, I would like to know more about what they do.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 21, 2014

They are flat out courteous, they walk you through the entire repair process and I have never seen a shop as clean as theirs. I have done work on cars for 40 years, they help me to keep my truck alive.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 18, 2014

He explained everything to me especially with me being a woman, they were friendly plus they had a TV and drinks available, they also ask permission before they start making changes and other decisions. Another thing I liked about them is they offer rebates where other shops don't, and they helped me to get a really good discount.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 16, 2014

They do really good work, and I enjoy going to them for service.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 11, 2014

They're great and they go above and beyond. I'll never use anyone else.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 07, 2014

I like the work they did for me.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
April 03, 2014

They were very helpful, they explained everything and gave us an itemized list of repairs, and explained each repair and why it was needed, they were also very flexible on the costs.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 31, 2014

I was really satisfied with their work and it is a family business. I got good service.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 28, 2014

They couldn't get me in as fast as I wanted them to, but the work was still really good.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 27, 2014

They did work for me for free, they fixed the problems and got me in as fast as they could, after I paid they gave me a T-shirt so I could advertise for them.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 26, 2014

I had taken my vehicle in, I don't know much about cars. They had it for about 40 minutes and then they gave me an estimate after that they did the work. They told me it would take a certain amount of time and the price was almost exactly what they had quoted.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 22, 2014

They got it done fast.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 20, 2014

He checked everything out, I went in for an oil change. I was in and out, he explained everything. Last time, I went in for an oil change, he put an ignition switch in my car.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 17, 2014

They helped me out. When I took my vehicle in, it was an electrical problem and they diagnosed it in the first hour. They had it fixed, and it cost me 30 or 35 dollars. I liked that they were honest and helpful.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
March 12, 2014

I was satisfied with my treatment and the answers I got. I felt they were good enough that I would recommend them to my friends. If you get good service that is all you would say.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
January 30, 2014

They were very helpful and explained what was wrong with my car. Very friendly and just a very good company. They're very good.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
January 29, 2014

I liked his personality, his work ethic, and his skill.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
January 21, 2014

They were efficient, offer a good price, and are friendly.

Flag This
Advanced Automotive Diagnostic and Repair
Verified Customer
January 09, 2014

The problem wasn't fixed. My schedule didn't like the time frames. He is extremely nice. It was inconvenient that my car wasn't fixed the first time.

Flag This
Reply from Advanced Automotive Diagnostic and Repair -  rustyflakeJune 24, 2014 11:57

We have tried several times to contact Elesha to have her come back in so that we can ride with her to hear what she is hearing. She was also made aware that she had bent wheels. We do everything that we can to satisfy every customer.

Get Directions to Advanced Automotive Diagnostic and Repair
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(317) 661-4310

Auto Repair Experience

  1. Rusty and Rebecca Flake, Owners
  2. Established 2013
  3. 1 Auto Repair Mechanic on Staff
  4. 1 ASE Certified Auto Technician
  5. 35 Years of Car Repair Experience