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Advanced Auto Werks - Dogpatch

info@advancedaudivwservice.com
1218 Michigan St
San Francisco, CA 94107 USA
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07:00
18:00
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07:00
18:00
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07:00
18:00
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07:00
18:00
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CLOSED
CLOSED
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
Closed
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
Closed
Call now:
(415) 877-4003
100 Verified Reviews

Auto Repair Experience

  • Mackenzie Hoffman, Manager
  • Established 2002
  • 4 Auto Repair Mechanics on Staff
  • 50 Years of Car Repair Experience
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RepairPal Scorecard

The Dogpatch location of Advanced Autowerks has been serving the local community since 2002. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “fantastic”, “courteous”, “helpful”, and “professional”. This location features a team of automotive technicians whose experience commitment to ongoing training ranks with the best. They specialize Audi, BMW, Mini, Volkswagen models and are well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Mackenzie Hoffman, Manager
  • Established 2002
  • 4 Auto Repair Mechanics on Staff
  • 50 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Message from the Shop

Advanced Audi Volkswagen Service was founded in 2003. We are San Francisco's only Audi and Volkswagen specific repair facility. You will never see any other make in our service bays. Our technicians are Audi/Volkswagen certified, just like the people who work on your vehicle at the dealership. We specialize in Audi and Volkswagen because that is what we do best. By specializing in these two manufacturers we are able to properly keep up with advancing technologies of today's sophisticated vehicles. It also makes it possible for us to invest in the specific equipment necessary to repair your vehicle properly.

Makes We Serve

  • Audi
  • BMW
  • Mini
  • Volkswagen
Reviews

Overall Rating

100 Verified Reviews
5 stars
(67)
4 stars
(30)
3 stars
(2)
2 stars
(0)
1 star
(1)
by - Verified Customer January 26, 2017

Great

by - Verified Customer January 26, 2017

Overall - my experience with Advanced the past 11 years has been excellent....

In fact, If not for them - I'm not sure I'd get a VW or Audi again!!

by - Verified Customer January 26, 2017

Very responsive and helpful throughout the process. Easy to schedule.

by - Verified Customer January 26, 2017

Autowerks provided some of the best customer service I have ever experienced from an auto shop. I was impressed by the cleanliness and organization of the shop as well as the friendly customer service. Thanks, Advanced Auto Werks!!

~John

by - Verified Customer January 26, 2017

I love this shop...I have been coming here for two years and have built a great and respectful relationship with the staff. Thank you for always explaining things to me clearly and helping me work through being a good car owner!

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by - Verified Customer January 25, 2017

Thanks

by - Verified Customer January 25, 2017

Kyle provided outstanding service. Transparent, friendly, and showed he cared about our schedule.

by - Verified Customer January 25, 2017

Great work, as always!

by - Verified Customer January 24, 2017

I used to come here because I trusted they would tell me what needed and what I didn't. They were rather pricey but the work was awesome, the people were passionate about fixing cars and I never felt pressure to do anything I didn't need. I even But this time I was pressured into over 3K of work I went in with a flyer for $69 oil change. I didn't even get that discount! It's deceiving and I was told that it's about the BMW parts but it's the labor. I found out labor costs over $170/hr it used to be $135ish but this is ridiculous.

by - Verified Customer January 24, 2017

GREAT SERVICE

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by - Verified Customer January 19, 2017

Thanks for the great service!

by - Verified Customer January 19, 2017

LOVE this shop and the people who work there.

by - Verified Customer January 19, 2017

First time experience - they've earned a customer!

by - Verified Customer January 19, 2017

Timely, knowledgable and honest. Good experience.

by - Verified Customer January 19, 2017

The guys were very thorough and very time efficient.
A great experience.

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by - Verified Customer January 18, 2017

It is great to be able to get opinions and advice that I trust. Your staff is very helpful and highly confident. Thanks

by - Verified Customer January 18, 2017

Excellent service! Great staff!

by - Verified Customer January 18, 2017

I dropped my car for service and there was a noise in the back they fixed it but wasn't done right. I brought it back and they gave me a loaner car and re-fixed it. Thank You

by - Verified Customer January 18, 2017

No comments beyond they were great!

by - Verified Customer January 17, 2017

Kyle was generous with his time and gave me the right opinion regarding investing more money into my vehicle. I really appreciated the experience. I will most definitely refer folks to AA.

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by - Verified Customer January 17, 2017

My first experience with Advanced Autowerks was awesome! They fit me in, inspected my car, provided feedback, and delivered the vehicle back to me as promised with all requested services performed to my satisfaction. Eric helped me through the process and did so in a nice and informative manner. Kudos to AA - I'll definitely recommend their shop to anyone with the vehicle type they service.

by - Verified Customer January 16, 2017

Overall very good. Do you ever offer specials on oil changes? I know the VW dealer does. Would be nice to see similar specials once in a while if possible.

by - Verified Customer January 16, 2017

People are great. Service is very good, though they could not turn off the dash warning light. Probably required more service. Price is too high, so I always look at other options when considering service.

by - Verified Customer January 16, 2017

Great customer service. Have been to both dogpatch and Valencia and have not had a bad experience.

by - Verified Customer January 16, 2017

Great People. Great Work.

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by - Verified Customer January 12, 2017

Very happy with the service and repairs. Just seems a little pricey.

by - Verified Customer January 12, 2017

I had a good experience with Josh, things were very well explained.

by - Verified Customer January 12, 2017

Excellent service, as always! Thank you!

by - Verified Customer January 12, 2017

You guys are great, thanks.

by - Verified Customer January 12, 2017

Good fast work.

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by - Verified Customer January 12, 2017

Best shop in SF for Audi repair and maintenance. I recommend them every time I have a chance.

by - Verified Customer January 12, 2017

Great profesional and courteous service by staff and great communication with Kyle, service representative.

by - Verified Customer January 11, 2017

very happy with work performed. Most professional shop I've dealt with.

by - Verified Customer January 11, 2017

Great place! All around I'm so glad my Dad took my ride here

by - Verified Customer January 11, 2017

Highly recommended, the best in the Bay!

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by - Verified Customer January 11, 2017

I've been bringing my car into Advanced for years, they take good care of her (and me). I always recommend them highly.

by - Verified Customer January 10, 2017

Note, top of this survey says 'Dogpatch,' mine was the Mission location.

by - Verified Customer January 10, 2017

Great team!

by - Verified Customer January 09, 2017

Fair work, great communication.

by - Verified Customer January 09, 2017

Great work was done

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by - Verified Customer January 09, 2017

Honesty of a company is my main concern when it comes to bringing my car to an auto shop. Advanced Autowerks is honest and have been doing a great job. Kyle was very helpful and professional. I have been a returning customer and I have been very happy with their service.

by - Verified Customer January 09, 2017

Clean shop, good service, OEM parts, honest appraisal of the work needed. Parts were slow arriving causing a delay but wasn't really the shop's fault.

by - Verified Customer January 05, 2017

Expert service

by - Verified Customer January 05, 2017

The shop was efficient and professional. All repairs were well explained and areas of needing repairs were also explained well. No pressure to have repairs done. I will be back.

by - Verified Customer January 05, 2017

I was given a flyer and thought I'd try it out, since I usually take my car to the dealership for service. I was impressed with the hospitality and service. Very nice shop and very nice people.

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by - Verified Customer January 05, 2017

Great service. Also, told me that part of my service should be covered and I should do it in an official Audi repair shop, which I did (and I save about $1k). So, thank you.

by - Verified Customer January 05, 2017

Great shop! Honest, reliable, great work, patient and definitely not pushy. Will definitely be returning!

by - Verified Customer January 04, 2017

Professional, friendly, excellent workmansh

by - Verified Customer January 04, 2017

Love the professionalism that is on display at the shop, and the owner is really cute.

by - Verified Customer January 04, 2017

Kyle and his team understood that I wanted to do the bare minimum to keep my TDI running until VW buys it back. They clearly laid out my service options and counseled me appropriately. They even remembered me from my last visit and followed up on the minor issue I had presented to them. My only regret about getting rid of my VW soon is that I won't have a reason to return to their shop.

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by - Verified Customer January 04, 2017

My biggest complaint is that you guys never call me. I need at least an hours advance notice to get to you before closing. My car sitting and waiting for me to come get it when I have to keep following up is really frustrating. I wish you'd call me as soon as my car is good to go or as soon as you know it's not going to be ready on time. I realise things come up. However, I'm not in the city usually for work and I don't work right near an express stop for Caltrain. It only stops near me ONCE AN HOUR! Please keep these things in mind when working with your customers. We have lives too. Communication is vital.

by - Verified Customer January 04, 2017

Efficient, timely and professional service... This shop is a stand-out..

by - Verified Customer January 04, 2017

Great service, as always

by - Verified Customer January 03, 2017

Good service, and upfront employees. Great experience and would recommend.

by - Verified Customer January 03, 2017

Great service. Always polite and friendly. Will be a life time customer.

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by - Verified Customer December 22, 2016

Zach and the team at Advanced Autowerks, Dogpatch are fantastic. I feel very comfortable bringing my car in knowing that they will take care of both my vehicle and my pocketbook.

by - Verified Customer December 22, 2016

AAW did a great job of keeping me informed of the car's issues, the cost, and the time it would take to repair it. We definately would recommend them to a friend!

by - Verified Customer December 22, 2016

Over all great exp

by - Verified Customer December 22, 2016

Oh man! These guys are awesome! I had major issues with my suspension and steering. They performed some difficult repairs and now my car drives and handles like new!

by - Verified Customer December 22, 2016

I was referred to Advanced Autowerks by a friend of mine who owns Junipero Serra Porsche & Mercedes-Benz. His recommendation came with high regard for their work and professionalism. It was more than enough for me to have confidence in the shop. This was years ago and I have been back several times with the same result, quality experience and quality service.

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by - Verified Customer December 22, 2016

I have used AAW for years and have always been respected. My autos have been repaired to my satisfaction and at fair prices. Zack or Randy calls if there are any surprises and go over any and all costs. The customer service and auto repair knowledge is exemplary! Thank you!

by - Verified Customer December 22, 2016

Always top quality service and curious to their customers. I will not be looking for another shop to do any of my minor or major service or repair work.

by - Verified Customer December 22, 2016

Always reliable, personable, professional and reasonable. Highly recommended for all Audi owners.

by - Verified Customer December 22, 2016

Knowing if anything went wrong with my car, Advanced Autowerks is there to fix it, makes me more confident on the road everywhere I drive. I'm extremely grateful to have found them. Thank you guys :)

by - Verified Customer December 22, 2016

Work was completed in a timely manner , professionally. courteously and the repair was perfect. I now have heat in my vehicle . Thank you !

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by - Verified Customer December 21, 2016

Nice clean shop, friendly staff. My last visit was unusual because it was to discover if my car which is an old BMW was fixable or worth fixing and it was not. The staff were very kind and helpful in making the decision to fix or donate. I did the latter and they kept the car for me at no charge until arrangements could be made.

by - Verified Customer December 21, 2016

The shop was great! I appreciated the card and gift once I got to my car. The staff is knowledgeable and did the work I requested and more. Not the cheapest by any means, that's the one thing you could work on.

by - Verified Customer December 21, 2016

Hi I started going to Advanced Auto werkz a year ago. Only regret not finding them sooner. I am shopping for a new car and currently only considering brands they service- they are wonderful.

by - Verified Customer December 21, 2016

Zac was polite and honest, as well as thorough. It is one less thing I need to worry about when I bring my car in - he stands behind the work. Thank you very much.

by - Verified Customer December 19, 2016

Good service at the right price

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by - Verified Customer December 19, 2016

AdvancedAutowerks is the best.

by - Verified Customer December 06, 2016

This shop was easy to communicate with both by phone and text. They diagnosed the problem I was having and let me know of other items that needed attention.

by - Verified Customer December 06, 2016

They completed the work on time and as per the estimate. They gave me a ride home after I dropped off the car which I appreciated very much as I live up the hill from them.

by - Verified Customer December 01, 2016

Best service ever, period.

by - Verified Customer November 29, 2016

Kyle is extremely knowledgeable, and provides great, personalized service.

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by - Verified Customer November 28, 2016

Performed service as requested. Let me know about small issues with the car, and what could be put off until later.

by - Verified Customer November 21, 2016

Great fast service.

by - Verified Customer November 17, 2016

Appreciated mechanic showing me on the car the suggested repairs and explaining the reasons. The shop is clean, well organized and appears to be committed to using quality parts they have experience with.

by - Verified Customer November 17, 2016

Always the best!

by - Verified Customer November 17, 2016

They are very good.

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by - Verified Customer November 17, 2016

Zach is wonderful. I like the electronic billing, lock box after hours option and early drop off option. Everything is so easy. excellent work.

by - Verified Customer November 15, 2016

The staff is friendly and helpful. I felt like they were honest and reasonably priced for this area. The Mission location is easy to get to and safe.

by - Verified Customer November 09, 2016

I will only take my car to advanced auto works. Their customer service and care for who they work with is a parent every step of the way.

by - Verified Customer November 03, 2016

Customer Service / Care was on point. This shop is the farthest thing from a sketchy auto mechanic. They provide a hassle free, no up sales, honest experience. Bravo!

by - Verified Customer November 03, 2016

They are very friendly and they know their cars.

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by - Verified Customer November 03, 2016

Advanced is the best shop in the bay. Their prices are reasonable, but more importantly, their service is top notch. Each technician is friendly, knowledgeable, and FAST!

by - Verified Customer November 03, 2016

Fair, honest--I was very impressed with their competence and thoroughness.

by - Verified Customer November 02, 2016

Staff is courteous and helpful in communicating what's wrong with your vehicle and when it will be ready. Something unexpected happened right before I was to pick up my car, so they actually fixed that for free and rented a car for me to use in the meantime. These guys are top notch!

by - Verified Customer November 02, 2016

Friendly, informative staff. Good service.

by - Verified Customer November 02, 2016

I have always recommended Advanced to anyone I know with a German auto.

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by - Verified Customer November 01, 2016

These guys are helpful, upfront and honest. They want my car to be safe so I am. I love and trust this shop.

by - Verified Customer October 27, 2016

Good service! The only think I'll like to say that is very pricey.

by - Verified Customer October 26, 2016

Excellent. Clean, straightforward, professional.

by - Verified Customer October 25, 2016

Great looking well kept shop. The service was done as promised, I was alerted to other issues with my car, but was told that they could be left until the next service. Communications were great, and my car left with all repairs done well!

by - Verified Customer October 17, 2016

This shop did a great job of repairing my car.

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by - Verified Customer October 12, 2016

Fantastic, so nice, so capable.

by - Verified Customer October 12, 2016

Great service, car feels great, price is where I would expect it, on the higher end, but it is a higher end car. I was disappointed in the mess left in my engine bay however (black paste in random areas), and the scratches left on the manifold. I know it is under the hood and not on display, but I still would prefer it clean as it was and not dirty or scratched, especially when spending over 2K on service.

by - Verified Customer October 12, 2016

I was hesitant to trust as I am a woman alone at this time. I brought over documents of the work that was previously done on my car. Kyle looked over them and he showed me the exact problems he had identified. He was very clear and helpful about prioritizing the needed work. I would bring my car back and trust the quality of workmanship.

by - Verified Customer October 12, 2016

They were prompt, efficient, friendly and cheaper by far than the dealer.

by - Verified Customer October 04, 2016

Highly experienced with VW. Trustworthy. Will discuss immediate versus deferred service, as appropriate.

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