The Dogpatch location of Advanced Autowerks has been serving the local community since 2002. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “fantastic”, “courteous”, “helpful”, and “professional”. This location features a team of automotive technicians whose experience commitment to ongoing training ranks with the best. They specialize Audi, BMW, Mini, Volkswagen models and are well equipped to handle repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.
Advanced Auto Werks - Dogpatch
San Francisco, CA 94107 USA
Auto Repair Experience
- Mackenzie Hoffman, Manager
- Established 2002
- 4 Auto Repair Mechanics on Staff
- 50 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Loaner Car
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
Overall - my experience with Advanced the past 11 years has been excellent....
In fact, If not for them - I'm not sure I'd get a VW or Audi again!!
Very responsive and helpful throughout the process. Easy to schedule.
Autowerks provided some of the best customer service I have ever experienced from an auto shop. I was impressed by the cleanliness and organization of the shop as well as the friendly customer service. Thanks, Advanced Auto Werks!!
I love this shop...I have been coming here for two years and have built a great and respectful relationship with the staff. Thank you for always explaining things to me clearly and helping me work through being a good car owner!
Kyle provided outstanding service. Transparent, friendly, and showed he cared about our schedule.
Great work, as always!
I used to come here because I trusted they would tell me what needed and what I didn't. They were rather pricey but the work was awesome, the people were passionate about fixing cars and I never felt pressure to do anything I didn't need. I even But this time I was pressured into over 3K of work I went in with a flyer for $69 oil change. I didn't even get that discount! It's deceiving and I was told that it's about the BMW parts but it's the labor. I found out labor costs over $170/hr it used to be $135ish but this is ridiculous.
Thanks for the great service!
LOVE this shop and the people who work there.
First time experience - they've earned a customer!
Timely, knowledgable and honest. Good experience.
The guys were very thorough and very time efficient.
A great experience.
It is great to be able to get opinions and advice that I trust. Your staff is very helpful and highly confident. Thanks
Excellent service! Great staff!
I dropped my car for service and there was a noise in the back they fixed it but wasn't done right. I brought it back and they gave me a loaner car and re-fixed it. Thank You
No comments beyond they were great!
Kyle was generous with his time and gave me the right opinion regarding investing more money into my vehicle. I really appreciated the experience. I will most definitely refer folks to AA.
My first experience with Advanced Autowerks was awesome! They fit me in, inspected my car, provided feedback, and delivered the vehicle back to me as promised with all requested services performed to my satisfaction. Eric helped me through the process and did so in a nice and informative manner. Kudos to AA - I'll definitely recommend their shop to anyone with the vehicle type they service.
Overall very good. Do you ever offer specials on oil changes? I know the VW dealer does. Would be nice to see similar specials once in a while if possible.
People are great. Service is very good, though they could not turn off the dash warning light. Probably required more service. Price is too high, so I always look at other options when considering service.
Great customer service. Have been to both dogpatch and Valencia and have not had a bad experience.
Great People. Great Work.
Very happy with the service and repairs. Just seems a little pricey.
I had a good experience with Josh, things were very well explained.
Excellent service, as always! Thank you!
You guys are great, thanks.
Good fast work.
Best shop in SF for Audi repair and maintenance. I recommend them every time I have a chance.
Great profesional and courteous service by staff and great communication with Kyle, service representative.
very happy with work performed. Most professional shop I've dealt with.
Great place! All around I'm so glad my Dad took my ride here
Highly recommended, the best in the Bay!
I've been bringing my car into Advanced for years, they take good care of her (and me). I always recommend them highly.
Note, top of this survey says 'Dogpatch,' mine was the Mission location.
Fair work, great communication.
Great work was done
Honesty of a company is my main concern when it comes to bringing my car to an auto shop. Advanced Autowerks is honest and have been doing a great job. Kyle was very helpful and professional. I have been a returning customer and I have been very happy with their service.
Clean shop, good service, OEM parts, honest appraisal of the work needed. Parts were slow arriving causing a delay but wasn't really the shop's fault.
The shop was efficient and professional. All repairs were well explained and areas of needing repairs were also explained well. No pressure to have repairs done. I will be back.
I was given a flyer and thought I'd try it out, since I usually take my car to the dealership for service. I was impressed with the hospitality and service. Very nice shop and very nice people.
Great service. Also, told me that part of my service should be covered and I should do it in an official Audi repair shop, which I did (and I save about $1k). So, thank you.
Great shop! Honest, reliable, great work, patient and definitely not pushy. Will definitely be returning!
Professional, friendly, excellent workmansh
Love the professionalism that is on display at the shop, and the owner is really cute.
Kyle and his team understood that I wanted to do the bare minimum to keep my TDI running until VW buys it back. They clearly laid out my service options and counseled me appropriately. They even remembered me from my last visit and followed up on the minor issue I had presented to them. My only regret about getting rid of my VW soon is that I won't have a reason to return to their shop.
My biggest complaint is that you guys never call me. I need at least an hours advance notice to get to you before closing. My car sitting and waiting for me to come get it when I have to keep following up is really frustrating. I wish you'd call me as soon as my car is good to go or as soon as you know it's not going to be ready on time. I realise things come up. However, I'm not in the city usually for work and I don't work right near an express stop for Caltrain. It only stops near me ONCE AN HOUR! Please keep these things in mind when working with your customers. We have lives too. Communication is vital.
Efficient, timely and professional service... This shop is a stand-out..
Great service, as always
Good service, and upfront employees. Great experience and would recommend.
Great service. Always polite and friendly. Will be a life time customer.
Zach and the team at Advanced Autowerks, Dogpatch are fantastic. I feel very comfortable bringing my car in knowing that they will take care of both my vehicle and my pocketbook.
AAW did a great job of keeping me informed of the car's issues, the cost, and the time it would take to repair it. We definately would recommend them to a friend!
Over all great exp
Oh man! These guys are awesome! I had major issues with my suspension and steering. They performed some difficult repairs and now my car drives and handles like new!
I was referred to Advanced Autowerks by a friend of mine who owns Junipero Serra Porsche & Mercedes-Benz. His recommendation came with high regard for their work and professionalism. It was more than enough for me to have confidence in the shop. This was years ago and I have been back several times with the same result, quality experience and quality service.
I have used AAW for years and have always been respected. My autos have been repaired to my satisfaction and at fair prices. Zack or Randy calls if there are any surprises and go over any and all costs. The customer service and auto repair knowledge is exemplary! Thank you!
Always top quality service and curious to their customers. I will not be looking for another shop to do any of my minor or major service or repair work.
Always reliable, personable, professional and reasonable. Highly recommended for all Audi owners.
Knowing if anything went wrong with my car, Advanced Autowerks is there to fix it, makes me more confident on the road everywhere I drive. I'm extremely grateful to have found them. Thank you guys :)
Work was completed in a timely manner , professionally. courteously and the repair was perfect. I now have heat in my vehicle . Thank you !
Nice clean shop, friendly staff. My last visit was unusual because it was to discover if my car which is an old BMW was fixable or worth fixing and it was not. The staff were very kind and helpful in making the decision to fix or donate. I did the latter and they kept the car for me at no charge until arrangements could be made.
The shop was great! I appreciated the card and gift once I got to my car. The staff is knowledgeable and did the work I requested and more. Not the cheapest by any means, that's the one thing you could work on.
Hi I started going to Advanced Auto werkz a year ago. Only regret not finding them sooner. I am shopping for a new car and currently only considering brands they service- they are wonderful.
Zac was polite and honest, as well as thorough. It is one less thing I need to worry about when I bring my car in - he stands behind the work. Thank you very much.
Good service at the right price
AdvancedAutowerks is the best.
This shop was easy to communicate with both by phone and text. They diagnosed the problem I was having and let me know of other items that needed attention.
They completed the work on time and as per the estimate. They gave me a ride home after I dropped off the car which I appreciated very much as I live up the hill from them.
Best service ever, period.
Kyle is extremely knowledgeable, and provides great, personalized service.
Performed service as requested. Let me know about small issues with the car, and what could be put off until later.
Great fast service.
Appreciated mechanic showing me on the car the suggested repairs and explaining the reasons. The shop is clean, well organized and appears to be committed to using quality parts they have experience with.
Always the best!
They are very good.
Zach is wonderful. I like the electronic billing, lock box after hours option and early drop off option. Everything is so easy. excellent work.
The staff is friendly and helpful. I felt like they were honest and reasonably priced for this area. The Mission location is easy to get to and safe.
I will only take my car to advanced auto works. Their customer service and care for who they work with is a parent every step of the way.
Customer Service / Care was on point. This shop is the farthest thing from a sketchy auto mechanic. They provide a hassle free, no up sales, honest experience. Bravo!
They are very friendly and they know their cars.
Advanced is the best shop in the bay. Their prices are reasonable, but more importantly, their service is top notch. Each technician is friendly, knowledgeable, and FAST!
Fair, honest--I was very impressed with their competence and thoroughness.
Staff is courteous and helpful in communicating what's wrong with your vehicle and when it will be ready. Something unexpected happened right before I was to pick up my car, so they actually fixed that for free and rented a car for me to use in the meantime. These guys are top notch!
Friendly, informative staff. Good service.
I have always recommended Advanced to anyone I know with a German auto.
These guys are helpful, upfront and honest. They want my car to be safe so I am. I love and trust this shop.
Good service! The only think I'll like to say that is very pricey.
Excellent. Clean, straightforward, professional.
Great looking well kept shop. The service was done as promised, I was alerted to other issues with my car, but was told that they could be left until the next service. Communications were great, and my car left with all repairs done well!
This shop did a great job of repairing my car.
Fantastic, so nice, so capable.
Great service, car feels great, price is where I would expect it, on the higher end, but it is a higher end car. I was disappointed in the mess left in my engine bay however (black paste in random areas), and the scratches left on the manifold. I know it is under the hood and not on display, but I still would prefer it clean as it was and not dirty or scratched, especially when spending over 2K on service.
I was hesitant to trust as I am a woman alone at this time. I brought over documents of the work that was previously done on my car. Kyle looked over them and he showed me the exact problems he had identified. He was very clear and helpful about prioritizing the needed work. I would bring my car back and trust the quality of workmanship.
They were prompt, efficient, friendly and cheaper by far than the dealer.
Highly experienced with VW. Trustworthy. Will discuss immediate versus deferred service, as appropriate.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service