Over priced. Did not have shop do the work because it was too much. Just had a diagnosis which was excellent and fine and reasonably priced.
These guys were great. Responded promptly and got my car done at fair price.
Great Customer Service!! Crystal was awesome!
I was pleased to be able to get in on short notice.
Nice job, very professions staff. Would highly recommend to anyone.
When I called to schedule an appointment, they told me they could get me in that same day. However, they did not end up looking at my car that day. Also, after performing the maintenance, they did not turn off the maintenance due light so I had to take it back in to get that turned off.
Always friendly and amazing.
It was a good experince.
Great job, I enjoyed working with them.
The folks at AAP were friendly to deal with, and did a great job on my car. Keep up the good work!
Good service and very reliable.
They explain things very well and are comfortable to deal with.
They did a great job and accommodated me in driving me to breakfast and picking me up. They went out of their way to help me. THANKS!
Auto Pros has good discounts and coupons. I took advantage of the 20% off labor on Thursdays for seniors.
Great as always.
It was good.
Thanks for the quality work!
First time I taken any of my vehicles there, so far so good.
I love this shop. They help with everything that is needed for the 2004 Chevy, Cavalier. Thank you.
I have been coming here for years and am always happy with the service.
They are very nice and I feel they take very good care of my car.
Excellent service thank you!
I can always count on you folks. Thanks!
Great shop to have work done.
Very professional shop. Organized. Good follow-up too.
Advanced Auto Pro's service technicians are ALWAYS wonderful and Joel and Crystal do a wonderful job at the front counter. Thanks.
Long time customer. Always treated well with excellent work.
Very nice, explained procedures and repairs. loved the emailed explanation of repairs needed. Was able to do the repairs in a timely manner.
The work was completed in a timely manner at a reasonable cost. No complaints thus far.
Awesome to work with in a crappy situation!
I have used this shop for many years and as always was very happy with service.
Always professional and courteous, glad to use your business!
I had some issues that needed immediate attention. They were able to get my car into the shop and make the needed repairs.
Everyone was great, car runs great.
Other than the delay on my vehicle, it was a pleasant place.
So grateful for the honest team at your shop.
Its always nice to come to a shop where they explain your issues and help you come up with a plan. No pressure at all.
Excellent service with great prices!
Good service and I really appreciated the e-mail with all the work documented. I didn't feel like they were trying to up-sell me on anything and I hope that continues. They were very respectful and professional. I appreciated them answering all my questions and providing me with a loaner car when I needed it. I will keep coming back here over anywhere else as long as I live in Greeley!
Joel was very good at keeping me in the loop since there was multiple issues with my car.
Wonderful experience from beginning to end..The people are very professional and pleasant.
I needed new windshield wipers on a snowy, cold day and Joel replaced them for me on the spot! Thanks, Doug.
It was overwhelmingly detailed with pictures and advice. Just can't afford to do it all. Might be wiser to trade it in or sell it to a mechanic.
Good work and fast.
I love these guys. They are honest and friendly and explain things really well! I would recommend them to anyone.
They are kind and courteous. And perform the work that I asked with other inspections upon the car with no pressure to fix them.
The oil change price is very fair, but $25 to replace a light bulb ($20 for labor) seems outrageous. The price was conveniently omitted when you called to tell me I needed it, and I was embarrassed to ask and sound cheap, but I will from now on.
No additional comments at this time.
I have been a customer for over 8 yrs, I always get treated with respect n great service. Joel is an asset to your co., I recommend this place to anyone looking for great service, dependable prices, and professional work. Thank you.
It was great.
I get the feeling that I am just a faceless customer, even though I have used this shop for more than a decade.
Excellent work, friendly staff.
I love taking my vehicle here. The prices are fair and Joel is always super informative and never pushy.
Again for a second time, incorrect oil was used, not the synthetic, on a new car! On ANOTHER even newer vehicle, the same problem happened about 6 months ago! That makes 3 times in about 1 year. This is unprofessional because the standard for new cars is synthetic oil. A customer would like to expect this knowledge from the technicians. And if there is doubt, it would be professional for the shop to look up past records. Even when it has been stated at time of drop off, 'Don't forget, my car needs synthetic oil!', the wrong oil is used! This inconveniences and impacts schedules in so many negative ways, especially when it has been repeated! As compensation one time, when the wrong oil was used and the vehicle was not ready, you did not charge, since it was your mistake. I respected that!! The other 2 times no compensation was given because of your mistake and inconvenience to mess up schedules. Also, no apology on the shops behalf. That is tacky. The receptionists are nice, but act like its part of everyday business .' Oh it seems like we need to change out the oil, wrong kind was put in. Come back later.' NOT, Wow...we are really sorry to inconvenience you...AGAIN! ..This is unacceptable for professionals..Also I do not like the dirty paper floor mat left in my car. I was in a hurry so had to leave the shop with it. Please be considerate and remove all trash. Grrr....sorry to be so critical. I guess because this has happened several times we are feeling very irritated.
I am completely satisfied with the work performed on my vehicle and the service I received.
We were so impressed that we happened upon this shop by getting a tire replaced next door to them and was referred to Advanced Auto Pro by M and O Tire for an alignment. They were so knowledgeable about Hondas and we immediately felt confident in their service that we went ahead and had other repairs done. We are now going back to them for future repairs!
It was good.
I trust the people.
Good service, good and very helpful staff that will keep us as regular customers.
It was good, everyone was very nice and helpful. I would recommend you guys to a friend.
So far so good.
The people in the front are extremely nice and made me smile even when i wasn't in a very good mood
Worked with Joel. He did everything asap was highly respectful I felt like I was taken care of. Spoke with Crystal when Joel wasn't available and feel that she was lazy and not too helpful.
Very professional. I was informed every step of the way.
Advanced Auto Pros has done a lot of work recently on my truck, which is old and has high mileage. They have always been helpful and don't pressure me to get work done immediately. I like that they provide a timeline and give you their honest opinion of order of importance when you have several things that need to get done.
Why is it you always need struts replaced, double checked with my mechanic, what a crock!
Best repair facility I have ever used. A+++++++
The customer service is always great, they always call me before to let me know, what is wrong and how much it is going to cost. I never fill pressured in fixing something I do not need fixed.
Great service at an affordable price. Thank you.
Pricing is always competitive, no pushy overselling, great prompt work and clear communication throughout.
Very happy with the work done on my car.
Friendly people. Very clean sitting area and where the car is worked on is very clean. They guys that greet us when we come are friendly. The service is good.
I was very satisfied with the work they did. They were very courteous and honest. When I get the money, I will be taking my car back to get more done.
The owner and staff are the best when it comes to providing service and honesty in maintaing our vehicles
They diagnosed the problem with my car and fixed it in a reasonable amount of time.
They have always been fair with me. They are really trustworthy.
They do great work,they back their work, they make sure I have a loaner car when needed.
They are always friendly. They always tell us what they can do and what they can't do. They always have our vehicles ready when they say they will be ready.
They do their service in a timely manner. The customer service is good.
I have taken my car to them. Every time I take my car in the do a very good job. They are great, helpful and they tell you what is wrong with the car. They tell you how much it will cost. I highly recommend them.
Joel and Jacob communicate clearly and really work to provide great service for us regarding car safety and our goals for our cars. Mark takes time to discuss any concerns and helps to educate us in the mechanics and maintenance of our vehicles. They have our trust and appear to really enjoy their work and each other.
I just like everything about them. They are very courteous and helpful. They are always very accommodating.
I think they do very good work. When you make an appointment they always keep it. I tell people that they could find someone to do it cheaper but not as well.
I have been going there for a while. They do a very good job. If I need a ride they come and get me or take me wherever. They are really helpful.
I took my car in for a problem and they couldn't fix it, but I felt like I could fix it, so they gave me the parts and I fixed it myself. They didn't charge me for the parts or anything. I think they handled the situation in a very ethical fashion.
They were able to get me in right away. They were cheaper than someone else I compared them to. They were very professional. The front lady was very friendly.
I have Jordan usually fix my cars and he's really great about answering my questions. I don't really know a lot about cars and he really helps me and usually calls me back right away.
The amount I had to pay for the repair was kind of high.
They were not very understanding about the problem I had. When I tried to talk to them they would not listen.
Advanced Auto Pro's is both professional and pleasant.