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Advanced Auto and Truck Repair

300 W Colfax Road, Palatine, IL 60067 Map & directions

Call Now: (847) 973-7238

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About Advanced Auto and Truck Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability
100
Tools & Equipment
95
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Advanced Auto and Truck Repair has been serving the community of Palatine and the surrounding area since 1993. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “friendly”, “honest”, “professional”, “reliable”, and “awesome”. This location features a team of automotive professionals whose experience, commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Rated one of the top shops by Chicago Magazine. A full service auto repair shop and with 12 bays. Located in Palatine for over 15 years.

We fix over 400 cars and trucks per month. All work is performed by ASE certified techs. We offer road side assistance with our own flat bed tow truck.

We offer the following services:

Engine:

Diagnostics
Tune Up
Overhaul
Oil Change
Fuel Injection
Radiator
Timing Belt/Chain
30/60/90K Service

Steering and Suspension:

Shocks
Struts
Chassis Lube
Brakes
Tires
Balance / Alignment

Electrical:

Diagnostics
ECM
Battery
Alternator
Shorts
Bad Ground
Wiring Harness

Climate Control:

Heater
Air Conditioning
A/C Recharge

Exhaust:

Emissions
Muffler
Catalytic Converter

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Service & Repair Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Free Inspection Gas/Diesel Heated Waiting Room Loaner Car
Se Habla Espanol Senior Discount Service Guarantee Shuttle
Towing Warranty Accepted

Customer Reviews 25 verified reviews (27 total)

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Advanced Auto and Truck Repair
Verified Customer
June 18, 2015

They always do quality work and they are reasonably priced.

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Advanced Auto and Truck Repair
Verified Customer
June 17, 2015

They really are awesome in every way.

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Advanced Auto and Truck Repair
Verified Customer
June 17, 2015

Very pleased with their service, been going to them for 15-20 years. I love the people there and their work. I am very happy with them.

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Advanced Auto and Truck Repair
Verified Customer
June 17, 2015

They are very accurate. Very honest, they work as hard as they can. Also very kind. My husbands car has 300,000 miles on it, and they keep it up really well. They are great people, courteous. So spot on and fair.

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Advanced Auto and Truck Repair
Verified Customer
June 17, 2015

Service is quick and it didn't seem overpriced.

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Advanced Auto and Truck Repair
Verified Customer
June 17, 2015

They're professional, they do a good job, and their prices are reasonable. The quality is good and they deliver.

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Advanced Auto and Truck Repair
Verified Customer
June 17, 2015

They are clear in communication. Very short time to fix. They are very nice.

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Advanced Auto and Truck Repair
Verified Customer
June 16, 2015

They are very good and knowledgeable. They do great jobs, and are very nice. I've been with them for 20 years.

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Advanced Auto and Truck Repair
Verified Customer
June 16, 2015

Because 9 out of 10 times I've been satisfied with their work. They are honest, reliable, and get work done when they say.

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Advanced Auto and Truck Repair
Verified Customer
June 15, 2015

I believe they are honest. If I'm dealing with someone telling me the truth, that's worth it to me. They are also walking distance from me.

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Advanced Auto and Truck Repair
Verified Customer
June 15, 2015

They did what they said they were going to do and did it right. I liked the service. They were friendly in the front office and did not overcharge me.

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Advanced Auto and Truck Repair
Verified Customer
June 12, 2015

They do good work. They don't fix things that don't need to fix. They let go what needs to be let go of. They don't rip you off and take your money. They do the necessary repairs. It's a good business.

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Advanced Auto and Truck Repair
Verified Customer
June 12, 2015

They were very honest and did good quality work.

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Advanced Auto and Truck Repair
Verified Customer
June 12, 2015

They always do a good job. They do it on time.

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Advanced Auto and Truck Repair
Verified Customer
June 12, 2015

I was satisfied, the car ran well. I was dissapointed in the tires I was given, they kept going flat. They were bad quality.

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Advanced Auto and Truck Repair
Verified Customer
June 12, 2015

I was recommended by my friends and family. It's close to my work but not close to home.

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Advanced Auto and Truck Repair
Verified Customer
June 10, 2015

They were great but nothing spectacular. They were speedy, and reasonable price wise.

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Advanced Auto and Truck Repair
Verified Customer
June 10, 2015

Their service is excellent. They do the job really well. Price is reasonable. They do it really fast. They're very nice people. Customer service is excellent. They will pick up and deliver from my home which is quite a nice service that they don't charge for, and I appreciate it.

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Advanced Auto and Truck Repair
Verified Customer
June 10, 2015

They do fast work and get the job done. Thy are pleasant to work with and the prices are ok.

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Advanced Auto and Truck Repair
Verified Customer
June 10, 2015

They took care of my and I trusted them and everything went well as far as I know.

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Advanced Auto and Truck Repair
Verified Customer
June 09, 2015

They're honest and give good advice. They showed me different tires and told me about how much I am willing to pay for. They let me ask a lot of things. Friendly behind the desk and prompt service.

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Advanced Auto and Truck Repair
Verified Customer
June 09, 2015

They're honest and they do excellent work.

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Advanced Auto and Truck Repair
Verified Customer
June 09, 2015

They were good people and they did good work.

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Advanced Auto and Truck Repair
Verified Customer
June 08, 2015

I've already recommended them to friends. They are always good at their job and thourough. They are quite honest, and very friendly.

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Advanced Auto and Truck Repair
Verified Customer
June 05, 2015

They're very thorough and very professional.

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Advanced Auto and Truck Repair
January 20, 2010

THIS WAS MY FIRST VISIT TO ADVANCED AUTO, MY CAR WAS AT TOYOTA AND THEY SAID I NEEDED OVER $1500.00 IN REPAIRS, ADVANCED INSPECTED MY VAN AT NO CHARGE, SOME OF THE REPAIRS WERE NOT NEEDED AT ALL ! DAVE AND JIM WERE VERRY NICE, SHOWED ME WHAT MY CAR REALY NEEDED, AND THERE PRICE WAS MUCH BETTER THAN TOYOTA.

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Advanced Auto and Truck Repair
February 28, 2012

THIS SHOP IS THE BEST JIM AND ROD ARE THE OWNERS AND ARE TWO GREAT GUYS THEY GO OUT OF THERE WAY TO MAKE SURE YOU UNDERSTAND THE WORK THAT IS NEEDED TO FIX YOUR CAR AND WHAT THE PART THAT IS BEING REPLACED DOES. I WOULD NOT HAVE ANY SECOND THOUGHTS AS TO SENDING A FRIEND KNOWING THEY WILL PLEASED WITH THE REPAIR THEY NEEDED DONE ON THERE CAR KEEP UP THE GOOD WORK GUYS

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(847) 973-7238

Auto Repair Experience

  1. Jim Stepp , Owner
  2. Established 1993
  3. 7 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 145 Years of Car Repair Experience