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Acute Auto Care - Imports Specialists

(972) 885-6406
76 Verified Reviews
brandon@acuteautocare.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

890 N. Mill St. Suite #110
Lewisville, TX 75057 USA

AUTO REPAIR EXPERIENCE

  • Brandon Young, Owner
  • Established 2003
  • 3 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience

Acute Auto Care - Imports Specialists Reviews

OVERALL RATING

76 Verified Reviews
5 stars
(62)
4 stars
(12)
3 stars
(0)
2 stars
(1)
1 star
(1)
by - Verified Customer May 08, 2017

Excellent service, honest and dependable, truthful and caring. They have kept my car in good running condition for 14 years. I recommend them highly.

by - Verified Customer May 08, 2017

Everyone at Acute Auto Care is simply the best! Professional, kind and knowledgeable.

by - Verified Customer April 25, 2017

State inspection was relatively simple, and no issues found, but all done in a timely manner and correctly.

by - Verified Customer April 11, 2017

I have been a satisfied customer since 2004. I never let any other mechanics work on my cars. They are reliable, trustworthy, and honest in there business practices. I have sent several friends who all attest to the same. Not enough great things to say about Acute Auto Care. Once you try them you are hooked for life.

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by - Verified Customer April 09, 2017

Excellent staff and excellent experience!

by - Verified Customer April 06, 2017

Entire staff was friendly and accommodating. I've used Acute Auto Care for several repairs and they have always impressed me with their knowledge and courtesy.

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by - Verified Customer March 29, 2017

The shop has performed all maintenance on my 2012 Prius C for the past 2 year and have always done a great job keeping me informed and providing very competitive prices for the level of services I have received. - Nathan P.

by - Verified Customer March 26, 2017

Friendly and helpful.

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by - Verified Customer March 23, 2017

I can always depend on them to be fair and to do the job correctly.

by - Verified Customer March 23, 2017

Great service for scheduled maintenance at a fair price. One suggestion would be to include the estimated part prices in with the scheduled maintenance service estimates.

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by - Verified Customer March 22, 2017

You guys do a great job, it's worth the drive!

by - Verified Customer March 22, 2017

I wouldn't go anywhere else. Always top of the line service and very reasonable even on big jobs.

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by - Verified Customer March 19, 2017

As is always the case, every person at Acute Auto Care treated me with respect and courtesy. I recommend this shop to everyone who needs their vehicle maintained.

by - Verified Customer March 16, 2017

I've been going to Acute (Honda Doctor) for years and trust their work. Chris is also a trusted service advisor.

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by - Verified Customer March 15, 2017

Called, showed up the next morning for a test drive, they ordered the part, showed up the following morning and my vehicle was repaired in 2 hours. In my opinion you can't ask for much more. Very pleased with everything.

by - Verified Customer March 14, 2017

Great service as usual.

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by - Verified Customer March 13, 2017

Any repairs/work done at Acute Auto is always of the highest quality. Would not entrust the maintenance of my car to anyone other than Acute Auto Repair!

by - Verified Customer March 13, 2017

Acute Auto Care has always been fair and stand behind their work. They have worked on all of my cars and now my kids are also taking their vehicles there.

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by - Verified Customer March 13, 2017

When I finally picked up my car, it was so dirty (covered with pollen) that I had to stop at the car wash on my home. There was a scratch with white paint on the driver's door. The clock was 5 minutes fast (it always runs about 2 minutes slow) and the steering wheel is a little crooked (alignment was done previously). Originally told it would take 5 to 6 business days, it took 9 business days which cost me more in rental car bills.

by - Verified Customer March 09, 2017

Have always been very, very, happy with the service. Two things that, I would ask if possible; the over head dome light lenses, they fixed the light fixture would like to put in the new lens covers to give the inside of the car a brighter light. The old covers look a little yellow from the age of the car. Also did and awesome job on the front head light, but they need just a little more buffing, you can see a little dull on the lights. Other then that, I would send my best friends and relatives to Acute Auto Care because they are very honest and always willing to help you find a cheaper route when needed.

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by - Verified Customer March 05, 2017

The experience was awesome.

by - Verified Customer February 27, 2017

It was great. I will be back.

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by - Verified Customer February 27, 2017

Always do a fantastic job and treat me with utmost respect and fairness.

by - Verified Customer February 23, 2017

Excellent service as always.

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by - Verified Customer February 16, 2017

Acute Auto is a small family run business with 'real' mechanics, who care about their work and customers!

by - Verified Customer February 16, 2017

Great service. Friendly, professional people.

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by - Verified Customer February 15, 2017

Acute Auto Care is the best! Based on years of experience with this shop, I trust what they tell me. I have never been misled or taken advantage of.

by - Verified Customer February 15, 2017

Great service.

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by - Verified Customer February 14, 2017

I was treated very fairly and the repairs were done to my satisfaction!!!!

by - Verified Customer February 08, 2017

Annual car inspection.

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by - Verified Customer February 05, 2017

The staff was able to fit me in on the same day for service. They are friendly and upfront.

by - Verified Customer February 05, 2017

I have always been pleased with the service from Acute Auto.

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by - Verified Customer January 23, 2017

I feel that the work done is correct and at a competitive price

by - Verified Customer January 19, 2017

I always feel confident when I take my vehicle to Acute Auto. I'm treated with respect, and NEVER worry about being taken advantage of. Repairs and maintenance are done in a timely manner and I can trust that the work is done right and priced fairly. I have NO hesitation in recommending Acute Auto to friends and family.

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by - Verified Customer January 16, 2017

Came in for a routine inspection. Always get great service. Would recommend to everyone!

by - Verified Customer January 10, 2017

I've been to many car service facilities over the years; Acute Auto Care is the best one so far. Also, the service cost at Acute Auto Care is very reasonable.

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by - Verified Customer January 09, 2017

We had good service.

by - Verified Customer January 01, 2017

I have only the best things to say about this business after many years!

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by - Verified Customer March 09, 2015

Excellent service; friendly staff.

by - Verified Customer February 24, 2015

Excellent and friendly customer service. Quality work and more than fair prices.

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by - Verified Customer February 08, 2015

Excellent customer service, professional, quick service and fair prices.

by - Verified Customer February 03, 2015

Acute Auto Care gives the best service at the best price.

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by - Verified Customer January 18, 2015

Fair, upfront pricing, no obnoxious selling of unneeded services.

by - Verified Customer December 16, 2014

I had a good experience. Not enough work yet to warrant a 10, so we will see.

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by - Verified Customer October 06, 2014

Great service!

by - Verified Customer October 06, 2014

Honest people.

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by - Verified Customer October 05, 2014

Very customer oriented. They did an extremely good job of working with my extended warranty company. They discovered that repairs that were recommended by the chain tire stores were not necessary.

by - Verified Customer September 30, 2014

I have been a customer for more than 10 years. The owner and his entire staff are extremely knowledgeable and trustworthy.

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by - Verified Customer September 28, 2014

They are fair, efficient and friendly.

by - Verified Customer August 17, 2014

They are the best... a wonderful mixture of integrity with excellence in service.

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by August 11, 2014

Great place to have you car serviced.

by - Verified Customer August 10, 2014

Service was prompt and work was completed with no complications.

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by - Verified Customer August 05, 2014

Professional. Smart. Very fair on pricing. Friendly. I really like this family operation.

by - Verified Customer July 28, 2014

Great service.

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by - Verified Customer January 20, 2014

They provide good service and value.

by - Verified Customer December 19, 2013

They are an honest shop that will tell you what you need for your car and do excellent work!!!!

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by - Verified Customer December 10, 2013

Repair failed twice for AC.

by - Verified Customer November 25, 2013

They are helpful, thorough, and flexible.

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by - Verified Customer November 21, 2013

Good service and pricing.

by - Verified Customer November 21, 2013

Brandon was very patient and explained everything in detail.

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by - Verified Customer June 25, 2013

Fair, honest and fast.

by - Verified Customer May 06, 2013

I've always been satisfied with the work that I've had there. They do great work in a timely manner. They are friendly and just everything I would expect. They are like family to me.

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by - Verified Customer May 04, 2013

Great (on time) car service and repairs, and the staff is very friendly.

by - Verified Customer May 02, 2013

This shop is family owned and run so you won't run into some pushy sales person. They don't make you feel stupid for asking questions. They also will give you a quote on repairs or services and help you decide the least expensive way to keep your car running. I had several thing s that needed to be done but some were more urgent than others. The dealership always made me feel scared to leave without doing it ALL...right now! They listed what needed to be done in the order of importance so I could do them as I could afford them.

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by April 25, 2013

Entirely capable and honest. I trust them as much as I trust my mom. Maybe a little bit more.

by - Verified Customer April 25, 2013

I have been using Acute for 7 or 8 years know and I recommend them without hesitation.

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by - Verified Customer April 25, 2013

The service at Acute Auto Repair is always reliable and the personnel are genuinely trustworthy. In fact, they're so honest that I trust them with my Mom's Honda.

by - Verified Customer April 24, 2013

Acute auto care is great about suggesting which work is important to do now and what can wait until later. Fair prices a b d quality work

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by - Verified Customer April 18, 2013

It is so nice to have a quality auto repair shop that you can trust, does a great job and at a fair price.

by March 22, 2013

Acute Auto Care has excellent service not only in providing quality service for the car, but also in welcoming clients, explaining the process and exactly what will be done, exactly what the charge will be and then honoring their commitments in all aspects of the encounter. Excellent service - I highly recommend them.

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by - Verified Customer March 16, 2013

We called them after we read other reviews, they understood our unusual situation and worked us in on a Saturday. He explained everything he found, gave us a priority list of repairs and why, showed us everything on the car and gave price estimates on each repair. Due to the age of the cari

by - Verified Customer March 13, 2013

I always get excellent service at a reasonable price with special perks like a courtesy ride, if needed.

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by - Verified Customer March 12, 2013

If you are like me who does not know much about Auto Mechanism and don't want to sell your old car in fear of repairs you must use Acute Auto care. They will gain your trust in no time and make you realize if need be they are there to take care of your car repair most efficiently, inexpensively and most importantly you wont feel wondering if you were conned.

by - Verified Customer February 27, 2013

Great service, every time.

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by February 03, 2013

Always friendly & great service.

by - Verified Customer October 17, 2012

I felt confident with their recommendations.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
99
CUSTOMER AMENITIES
93

Acute Auto Care has been serving the community of Lewisville since 2003. We found this BBB accredited shop to have a talented group of employees. The shop has 3 technicians with more than 68 years of combined experience. These technicians have access to great automotive tools and not only perform most ordinary repairs, they also do state certified emissions testing and safety inspections. For your convenience they also offer a local shuttle service, free WiFi internet access, early bird/after hours drop-off, loner, and rental cars


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Visit us today and experience our exceptional customer service. It’s our goal at Acute Auto Care to always provide great service and high-quality workmanship at a fair price. We accept all forms of payment as well as most factory dealership coupons. Financing and loaner cars are available. We offer a shuttle around the Lewisville area and we even offer 24-hour roadside assistance. Our friendly staff is waiting to help you with your next automotive repair needs.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • FIAT
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Kia
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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