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Acute Auto Care

890 N. Mill St. Suite #110, Lewisville, TX 75057 Map & directions

Call Now: (972) 885-6406

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About Acute Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
92
Tools & Equipment
99
Customer Service
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Acute Auto Care has been serving the community of Lewisville since 2003. We found this BBB accredited shop to have a talented group of employees. The shop has 3 technicians with more than 68 years of combined experience. These technicians have access to great automotive tools and not only perform most ordinary repairs, they also do state certified emissions testing and safety inspections. For your convenience they also offer a local shuttle service, free WiFi internet access, early bird/after hours drop-off, loner, and rental cars

Message from the Shop

Visit us today and experience our exceptional customer service. It’s our goal at Acute Auto Care to always provide great service and high-quality workmanship at a fair price. We accept all forms of payment as well as most factory dealership coupons. Financing and loaner cars are available. We offer a shuttle around the Lewisville area and we even offer 24-hour roadside assistance. Our friendly staff is waiting to help you with your next automotive repair needs.

Auto Makes We Service

Acura Audi BMW
FIAT Honda Hyundai
Infiniti Isuzu Jaguar
Kia Land Rover Lexus
Mazda Mercedes-Benz Mini
Mitsubishi Nissan Porsche
Saab Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Financing
Free Multi-Point Safety Inspection Heated Waiting Room Military Discount Parts/Accessories
Service Guarantee Shuttle Warranty Accepted Wireless Internet

Customer Reviews 38 verified reviews (39 total)

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Acute Auto Care
Verified Customer
May 02, 2013

This shop is family owned and run so you won't run into some pushy sales person. They don't make you feel stupid for asking questions. They also will give you a quote on repairs or services and help you decide the least expensive way to keep your car running. I had several thing s that needed to be done but some were more urgent than others. The dealership always made me feel scared to leave without doing it ALL...right now! They listed what needed to be done in the order of importance so I could do them as I could afford them.

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Acute Auto Care
Verified Customer
March 09, 2015

Excellent service; friendly staff.

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Acute Auto Care
Verified Customer
February 24, 2015

Excellent and friendly customer service. Quality work and more than fair prices.

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Acute Auto Care
Verified Customer
February 08, 2015

Excellent customer service, professional, quick service and fair prices.

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Acute Auto Care
Verified Customer
February 03, 2015

Acute Auto Care gives the best service at the best price.

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Acute Auto Care
Verified Customer
January 18, 2015

Fair, upfront pricing, no obnoxious selling of unneeded services.

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Acute Auto Care
Verified Customer
December 16, 2014

I had a good experience. Not enough work yet to warrant a 10, so we will see.

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Acute Auto Care
Verified Customer
October 06, 2014

Great service!

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Acute Auto Care
Verified Customer
October 06, 2014

Honest people.

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Acute Auto Care
Verified Customer
October 05, 2014

Very customer oriented. They did an extremely good job of working with my extended warranty company. They discovered that repairs that were recommended by the chain tire stores were not necessary.

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Acute Auto Care
Verified Customer
September 30, 2014

I have been a customer for more than 10 years. The owner and his entire staff are extremely knowledgeable and trustworthy.

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Acute Auto Care
Verified Customer
September 28, 2014

They are fair, efficient and friendly.

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Acute Auto Care
Verified Customer
August 17, 2014

They are the best... a wonderful mixture of integrity with excellence in service.

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Acute Auto Care
Verified Customer
August 11, 2014

Great place to have you car serviced.

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Acute Auto Care
Verified Customer
August 10, 2014

Service was prompt and work was completed with no complications.

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Acute Auto Care
Verified Customer
August 05, 2014

Professional. Smart. Very fair on pricing. Friendly. I really like this family operation.

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Acute Auto Care
Verified Customer
July 28, 2014

Great service.

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Acute Auto Care
Verified Customer
January 20, 2014

They provide good service and value.

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Acute Auto Care
Verified Customer
December 19, 2013

They are an honest shop that will tell you what you need for your car and do excellent work!!!!

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Acute Auto Care
Verified Customer
December 10, 2013

Repair failed twice for AC.

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Acute Auto Care
Verified Customer
November 25, 2013

They are helpful, thorough, and flexible.

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Acute Auto Care
Verified Customer
November 21, 2013

Good service and pricing.

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Acute Auto Care
Verified Customer
November 21, 2013

Brandon was very patient and explained everything in detail.

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Acute Auto Care
Verified Customer
June 25, 2013

Fair, honest and fast.

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Acute Auto Care
Verified Customer
May 06, 2013

I've always been satisfied with the work that I've had there. They do great work in a timely manner. They are friendly and just everything I would expect. They are like family to me.

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Acute Auto Care
Verified Customer
May 04, 2013

Great (on time) car service and repairs, and the staff is very friendly.

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Acute Auto Care
Verified Customer
April 25, 2013

Entirely capable and honest. I trust them as much as I trust my mom. Maybe a little bit more.

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Acute Auto Care
Verified Customer
April 25, 2013

I have been using Acute for 7 or 8 years know and I recommend them without hesitation.

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Acute Auto Care
Verified Customer
April 25, 2013

The service at Acute Auto Repair is always reliable and the personnel are genuinely trustworthy. In fact, they're so honest that I trust them with my Mom's Honda.

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Acute Auto Care
Verified Customer
April 24, 2013

Acute auto care is great about suggesting which work is important to do now and what can wait until later. Fair prices a b d quality work

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Acute Auto Care
Verified Customer
April 18, 2013

It is so nice to have a quality auto repair shop that you can trust, does a great job and at a fair price.

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Acute Auto Care
Verified Customer
March 22, 2013

Acute Auto Care has excellent service not only in providing quality service for the car, but also in welcoming clients, explaining the process and exactly what will be done, exactly what the charge will be and then honoring their commitments in all aspects of the encounter. Excellent service - I highly recommend them.

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Acute Auto Care
Verified Customer
March 16, 2013

We called them after we read other reviews, they understood our unusual situation and worked us in on a Saturday. He explained everything he found, gave us a priority list of repairs and why, showed us everything on the car and gave price estimates on each repair. Due to the age of the cari

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Acute Auto Care
Verified Customer
March 13, 2013

I always get excellent service at a reasonable price with special perks like a courtesy ride, if needed.

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Acute Auto Care
Verified Customer
March 12, 2013

If you are like me who does not know much about Auto Mechanism and don't want to sell your old car in fear of repairs you must use Acute Auto care. They will gain your trust in no time and make you realize if need be they are there to take care of your car repair most efficiently, inexpensively and most importantly you wont feel wondering if you were conned.

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Acute Auto Care
Verified Customer
February 27, 2013

Great service, every time.

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Acute Auto Care
Verified Customer
February 03, 2013

Always friendly & great service.

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Acute Auto Care
Verified Customer
October 17, 2012

I felt confident with their recommendations.

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Acute Auto Care
July 14, 2011

I was having problems with the security system on my CRv. Took it to three different Honda dealers. They couldn't find the problem. Had heard about this shop on the Honda beat website, so I thought, why not...give them a shot at correcting the problem. I took the CRv in and within 10 minutes, they had it in the shop. Before my wife could pick my up, they had already found the problem. A faulty door switch. Why couldn't the dealers find this? Did they even try to find the problem? Or just try to reset the alarm? Don't know. The owner and the mechanic there both had come from a local Honda dealer, so I trust that they have the training they need to work on Hondas.

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(972) 885-6406

Auto Repair Experience

  1. Brandon Young, Owner
  2. Established 2003
  3. 3 Auto Repair Mechanics on Staff
  4. 68 Years of Car Repair Experience