Action Auto is professional, competent and fairly priced, with customer satisfaction being an important factor.
I had a one time event when nothing that was done could start my truck even after following all the rituals; jumper, battery swap, arm/disarm and etc. Inexplicably it started as I waited for a tow truck. Next day I dropped it off at action auto and after exhaustive checkout no positive cause could be defined. Taking the high road no repairs were done/recommended on speculation and a week on have had no problems.
Outstanding and quick well done guys well done in and out in 2 hrs with no appointment.
Feels like your at home. lol
The service was good and the staff were friendly.
Dishonest to the core. False advertisement to get you in the door, then 'padding' the cost of parts and labor.
I took my car in for new break pads and Action Auto found an additional problem with my rear differential. Since they fixed that problem the car has been running great.
It was expensive, but the work done was great.
Action has friendly, helpful staff and always done good work.
Pete is very good at explaining what's going on and the mechanic was assume.
Joe was very nice and explained everything that they were going to do I had a great experience.
Very nice, trustworthy.
Friendly and great work.
Shop was very clean and the people are very informative. They took good care of me. Car was ready when promised, honest shop.
I have been going to this shop for awhile. They do a good job, but appear to be getting slower at troubleshooting my older 1987 vehicle. I had to bring my vehicle back for repair when the ignition module installed last time caused the vehicle to buck on acceleration and was this time found to be defective and the timing was way off. When I got it back last year I was told that they put some STP in it because it was running rough. It continued to run rough until I brought it back this time to be checked out again. They seem to be losing the talent they had to work on older model vehicles.
I have been getting my car serviced at Action Auto for many years because I feel that I can trust my car with them and the people are friendly and helpful.
I like these guys!
I am considering making this repair shop my home repair shop for my car.
This repair was a problem we saw coming, but was difficult to pin down. Action helped me reach price appropriate to the age and condition of my vehicle. It was ready hours BEFORE promised!
Excellent, friendly, work.
My wife took the car in and she really enjoyed everyone who works there and the great service. I called on the phone and talked with some people there and everyone was very nice and explained the situation of the car well, as well as the prices. I didn't feel pressured to make fixes and felt like I was treated fairly and with honest opinions. I really appreciate that, the price was a little higher than I would've liked but it seems like that was the rate around town and so I can't really complain there. Thank you all so much, we are grateful to have found you. We will be coming back with any other needs that we have for sure.
They communicate well and never talk down to me or make me feel as if I can't understand something. They always let me know upfront what needs to be done and the cost so there are never any surprises. I've been a regular customer for five years and won't take my vehicle anywhere else.
Courteous staff, convenient location. So happy they service BMWs. Love the loyalty card program.
Joe is the best.
Would have liked to receive more details on how the repair was done.
Great work and good prices. I am new to AZ so this will be my new car repair place.
I had a full synthetic oil change, front end alignment, & an AC repair. The compressor was leaking, but other items (dryer, hose, compressor, condenser, orfice tube) were replaced (I think to make sure it would not fail during the 3 year warranty period) for about $3,400.
Don't know a lot about cars, but they didn't show me the work or the old parts.
Always pleased with the service we have received. Thank you.
All went well.
Excellent customer service!
First time visitor to the shop. Know one of the new mechanics. Impressed with warranty on work.
Work at shop is super clean, manager was very helpful and knowledgeable. Prices were high, but you pay for what you get. Great job!
I think Action Auto is the most honest car repair I have ever been to.
I asked them to install a part to bypass the VATS on my GM car. It was something they had not seen before, but they installed it correctly and the system now works as it should. They were willing to work with me to get a fix by going beyond the routine and standard method.
They are the best! I will never go to brakes plus again, they would not finish what they fixed. This shop will always be my only choice for vehicle maintenance. They earned my trust.
Wonderful people to work with. Spent a great deal of time getting the part we needed.
Nice staff, great work. A bit pricey, but may be worth it. We'll see with further needs.
Joe is great! I will come back again.
Fast turn around.
Very friendly and professional.
Joe was very friendly and helpful.
Great atmosphere. They were really polite and the car was finished when promised. They went above and beyond to make sure we were taken care of.
Great staff and top notch mechanics!
Pete and the other guys were very helpful. My vehicle was having problems that were hard to diagnose, but they worked hard and fixed the problem quickly. I wouldn't take my vehicle anywhere else!
My A/C compressor had an intermittent issue of turning off. The Action Auto tech determined a rodent had damaged the wire powering the unit. No other repairs were needed.
Just had an oil change, was done a lot faster than they originally said. Great experience.
Been doing business with Joe for probably 10 years now. Never once felt pressured and always feel I'm getting the honest deal.
They did what was needed to keep my car running.
I got good quick service and was satisfied with the final job.
Always great service. And with a smile.
It was a great experience and the service manager was knowledgeable and kind.
action auto is friendly, fair and trustworthy they have been my auto mechanics for 10+ years very satisfied
Happy with service.
Great price; basic repair that I thought was beyond me. Wasn't overcharged and its what keeps me coming back.
Excellent diagnosis and expert repair of a tricky problem. I was very comforted that I was getting the true and full picture. The car has been great since Action fixed it.
Action Auto Repair provided prompt affordable service on my vehicle. I left one garage who was unable to diagnose what I heard & knew was a problem in my engine, and Curtis at AAR found the problem immediately & repairs were finished by the next day. Action Auto Repair is 2 minutes from our home, so we are pleased to have discovered a trustworthy garage in the neighborhood.
I went in for a routine oil change. Based on my vehicle s history, they suggested additional maintenance that should be considered due to the vehicle s age and mileage. We went over all the items and their individual cost. The decision was up to me, I was never pressured. In the end, I felt comfortable choosing items to be taken care of now, and others that we would postpone until my next visit. They were very transparent about the services. There was nothing hidden from me.
I always feel comfortable with their recommendations and confident in their repairs.
The repairs went according to plan.
Joe and his team were great. They actually showed me the replaced parts. I didn't ask, but it demonstrates honesty! Thanks guys!
Excellent Customer Service!! Very impressed with the quality of work and the courtesy transport is very convenient, will definitely return.
Everything completed as requested per usual.
Great group of people, I trust them. I think they're worth the extra I paid over the dealership for the same work. The reason is they're local, friendly and I trust them.
All work performed was satisfactory.
Nice people, explain the work done, prices seem high. When I call around to other good shops I get lower quotes. It seems Action runs 15-20% higher. Otherwise I'm happy with the shop.
Action Auto Repair is owned & managed by honest, talented people. Those characteristics go a long way with the maintenance of my vehicles. Thank you!
This local shop is great!
They always keep our cars in good shape.
Been going here for more than 25 years with great results every time.
The staff at Action Auto are personable, genuine and not high pressure.
Always kind and willing to explain what and why the work is to be done.
Action Auto is a fair and trusted repair facility. Have been going there for years and trust that the job will be done in a professional manner without gouging me on price.
Awesome service and work!
Both men in office were friendly, explained work to be done and what repairs were made. I appreciated Joe showing me the old parts from my truck. I will no doubt be returning to the shop.
60,000 mile service, no problems.
I appreciate the fact that they called me to explain the problem and gave me a reasonable rate. I also appreciate that they can pick me up from work to retrieve my car. One bonus was that they also washed my car. A pleasant surprise!
Great customer service. Trust them with my car every time and the only place I go.
I wouldn't take my car where else. Great staff!!!
The two men at the front desk are always friendly and helpful. Tom makes a good driver for those that need a ride. He seems grumpy cause he has to work.
I love this shop. I moved quite a distance from it and no way would I take my car anywhere else. All of the people in the shop are awesome. Customer service is top shelf.
Everyone was friendly & knowledgeable!
Honest and only do what is needed.
As far as $100 oil changes go, they did a fine job. I'll be shopping.
My experience was great.
Dropped car off and picked it up on time. The car was fixed and explained. They were very respectful and priced right.
Great job as usual Thanks Pete and Joe.
Had the usual checkup and maintenance performed along with a recommended service. I received a call and explanation of what services to consider in the near future since my vehicle is just shy of 60K miles.
Went in for recommended maintenance work. All the staff were courteous. Free shuttle back to my home was great. Work was done the same day, new struts and brakes. Car feels much better to drive now. Will be visiting this shop in the future.
The guys are professionals, they explain everything to you and take the time to answer all question. One of the best shops I have been to.
Action Auto has always been wonderful to work with. They are friendly and really care about you and your car. Love the new BMW mechanic!!
Everyone there is always very pleasant, and I trust you are not recommending things that don't have to be fixed, or at least not right away.
I've gone here for years and always get what I need done! Very clean, professional, modern shop! Thanks guys!
Excellent service and a very friendly team.
Everyone is so friendly and does such a great job! My car is running primo now. This is my new go to repair shop. Highly recommend.
Always a fair and reliable car service center.
I really loved the positivity from everyone there. I also loved that they were able to explain to me that was going on and what needed to be done.
Been using these guys for 14 years. They are the best around.
Work was done on a timely fashion.
I always recommend Action Auto Repair to all my friends. We have been taking our vehicles to them for over 25 years and have never had any issues of any sort. They are professional, accurate, fair, timely and always explain their repairs in terms you can understand and will also always show you the old parts when replaced.
Great team! Honest work and they go the extra mile to ensure you have a safe dependable vehicle. I highly recommend.
This shop was awesome!!
Action Auto always does fantastic work on my vehicles and I would recommend anyone.
This is the ONLY shop in 4 years that made a point to order the right oil for my vehicle.
Always a great experience!
Fair price for excellent service.
Did good, thorough work, especially considering that it was diagnostic troubleshooting on an OBD1 vehicle.
Solved multiple problems all of which were playing off one another -- these are the toughest types of jobs.
I will continue to visit Action Auto Repair and recommend them to friends!
Shop is user friendly and have been using them for years.
The staff were all knowledgeable and professional. My wait was pleasant using WiFi in the front counter area. My car was ready sooner than expected and as a woman I
Great brake. Service. Not as expensive as predicted because not all brakes needed redone.
Great service, as always.
The car was fixed but there was an exhaust leak which made a little noise. I talked to them and they fixed it at no charge..That was great service and I will be going back in the future.
I have always been happy with the work performed and my experience.
Great service, fast repairs.
Great customer service.
Super fast Oil/Filter change with NO appointment...
Great, just like the previous 2 times.
Great service, honest advice and a ride back to work!
Honest. Reliable. Fast. Friendly.
Excellent service. Had an oil change and was on my way in 45 minutes.
I appreciate excellence in service, timely repairs, and the list of additional items to be repaired in the future but not necessary today.
Honest shop, courtesy car.
I have done business with Action for years, they are my go-to guys for auto repair.
The guys are very nice and professional.
I've been taking my cars there for years! These guys are great! Fast, Fair priced and won't try to get you to make repairs that aren't needed.
I went to your shop because I was referred to you guys by Mark Salem. I have a timing belt done. I also referred my nephew to get some work done on his car. I believe in you guys l, you do great work for a great price. I will continue to refer you guys to everyone I encounter that needs work done on their vehicle.
Very friendly and helpful. They fixed the problem quickly and at a great price.
I had to bring in my car 3 times within 2 weeks. The first time was for a tune up and I ended up having to replace a fuel pump then I didn't even make it home before my radiator broke (which had no prior problems). I got it towed to the shop and after they fixed it I took it home and as soon as I got home my water pump miraculously gave out and they said I had to replace my whole timing belt with it.
Very friendly great customer service.
Courteous, professional, and done at the time they stated.
Action Auto is amazing. Extremely inexpensive, great customer service, and all around very enjoyable experience.
Great service and super job done.
Great service. Very friendly staff.
Very good, knowledgeable. Pretty reasonably priced.
Work was good and customer service was great!
They are quick.
Great service, will continue to use them for all of our vehicles!
They addressed all my concerns. Clearly explained my options and came in under budget.
First time was for 45,000 mi check on my 2014 Camry. They did a good job from what I can tell. They did talk me into an oil change that wasn't scheduled due to the AZ heat. They said check would cost $49 but then charged me $68. But I did find a splendid realtor by making a contact at this shop. Second time was for low tire pressure - was surprised they weren't set up to deal with tire repairs and sent me to another place.
The guys are very friendly. They are up front with you and didn't high pressure me to do more work on my car than needed.
Work done was in a timely manner and they were up front with the job cost.
People were very friendly and helpful.
Friendly service, & replaced my AC compressor in a timely manner. These guys always treat me with respect.
Expensive and had to go elsewhere, where the second garage claimed oil was NOT changed.
Excellent customer service and attention.
Always friendly and reasonably priced.
Cooperative as usual.
Action Auto is always very efficient, and more importantly, we can trust them. I've had another shop tell me to replace my entire A/C system, while Action Auto basically just refilled the freon.
Service was done timely, at quoted price and with quality.
Had to return a 2nd time for the guys to further fix an issue that I paid an obscene amount to have fixed in the first place.
I think they were way overpriced, was not told a price until service was done.
They always perform whatever service I am having in a timely competent manner.
Reliable service, on time, personable. Pricing seems higher at new location, understandably.
Best service, price, and they are professional!